Banking Operation Department
AYA Bank
Total years of experience :9 years, 2 Months
• Monitoring and make sure single transactions are correctly key-in by all branches
• Send day end report to Corporations/Companies at hourly or the end of the day
• Record for total daily transactions and amount
• Work with branches staff and some corporates’ staff
• Prepare weekly and monthly consolidating for all corporations/companies’ report
• Prepare fee invoice for corporations/companies
• Solve customer complaints and report to team leader
Greeted and seated guests in a courteous and timely manner. Provided detailed information on menu items and specials. Took and accurately processed guests orders using the POS system. Served food and beverages promptly and professionally. Anticipated guests needs and ensured a high level of customer satisfaction.
• Checking i/m banking registration application forms submitted by branches
• Register at system for complete application forms
• Counter check of reports from system and all applications from branches
• Reconciliation daily reports and OTP devices stock
• Prepare daily reports, weekly reports, and monthly reports
• Cooperation with branches
• Solve customer complaints and report to team leader
Creat project.