May Prudence Centeno, school administrator

May Prudence Centeno

school administrator

Loydence Academy

Location
Qatar - Doha
Education
Bachelor's degree, BSC Major in Banking & Finance
Experience
22 years, 3 Months

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Work Experience

Total years of experience :22 years, 3 Months

school administrator at Loydence Academy
  • Qatar - Doha
  • My current job since February 2016

• Met with parents of prospective students to discuss student needs and school offerings.
• Responsible for developing and implementing policies that govern the behavior and actions of students, teachers, and staff.
• Served as liaison between parents and students.
• Responsible for ensuring that the school complies with all applicable laws and regulations related to ministry of education.
• Responsible for managing the school's budget, including allocating resources for students (teachers and the group staff), materials, equipment, and other school-related expenses.
• Modeled expected and appropriate leadership to promote to teaching staff and administrative personnel positive interaction with students and families.
• Coordinated retrieval and distribution of student records from other schools and institutions.
• Studied assessment information covering students, teachers and school operations to formulate improvement plans.
• Responsible for the NSIS system of the school.

Administrative Secretary at Zodiac Logistic & Transport (Subsidiary of Al Bateel Group)
  • Qatar - Doha
  • September 2015 to December 2015

• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Provided clerical support to company employees by copying, faxing and filing documents.
• Responded to inquiries from callers seeking information.
• Responsible for managing executive's calendar, scheduling appointments, and ensuring that executive is aware of their schedule for day or week.
• Kept reception area clean and neat to give visitors positive first impression.
• Responsible for delivering highly accurate internal and external letters and memoranda.
• Responsible for organizing travel arrangements, including booking flights, hotels, and rental cars, and preparing travel itineraries.
• Provide Administrative assistance to Human Resource Staffs and Company P.R.O.

Executive Secretary/Front Desk & Admin at Al Bateel Group
  • Qatar - Doha
  • August 2009 to August 2015

● Greet visitors to the organization in a professional and friendly manner.
● Receive, direct and relay telephone messages and fax messages.
● Taking dictation and writing the minutes of the meeting.
● Writing confidential and business letters for the Group General Manager of the Company.
● Arranging the meeting of the company for the Chairman and Managers.
● Maintain the general filing system and file all correspondence/important documents of the company.
● Support company manager’s and staff for travel arrangement and documentation.
● Sorting all the mails & faxes and distribute it to all departments.
● Forward incoming general e-mails to the Group General Manager and the Head of Human Resource.
● Assisting the HR Manager for Administrative work (Prepairing Offer Letters, Recruitment, Visa Application signature from the Group General Manager, Monitoring the RP of the staffs).
● Provide Administrative work for the Management/Executive and staff.

Sales Assistant cum Supervisor at Hwayi Investment Co. (Orchid Chopsticks Shop)
  • Singapore
  • January 2008 to August 2009

• Responsible for providing excellent customer service and promoting products or services to customers. They may assist with sales transactions, answer customer inquiries, and provide product or service information. Carried out day-day-day duties accurately and efficiently.
• Responsible for supervising and managing a team of sales assistants. This includes delegating tasks, monitoring performance, providing feedback, and addressing any performance or behavior issues that may arise.
• Responsible for managing inventory levels and ensuring that products are well-stocked and displayed properly. They may also be responsible for conducting inventory audits and managing stock rotation.
• Responsible for training new sales assistants and providing ongoing training and development for the sales team. This includes providing product knowledge training, sales techniques, and customer service skills training.
• Responsible for compiling and analyzing sales data and providing reports to management. This includes tracking sales trends, identifying opportunities for growth, and making recommendations for improvement.
• Handles cash receipts for the sales of merchandise by performing duties such as counting float, balancing cash, providing change, sorting security cash.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Worked flexible hours; night, weekend, and holiday shifts.

Asst. Manager at AQUASOFT WATER SYSTEM
  • Philippines
  • February 2005 to August 2006

• Responsible for developing and implementing policies related to the organization's operations, including policies related to employee performance, customer service, and quality control.
• Responsible for ensuring that products or services are of high quality and meet the organization's standards.
• Responsible for managing staff and ensuring that employees are properly trained, motivated, and performing at a high level.
• Responsible for analyzing data related to the organization's operations, including sales data, customer feedback, and employee performance data.
• Responsible for identifying areas for improvement in the organization's operations and making recommendations for improvement.
• Responsible for the implementation of different strategies to ensure the stabilization of the product.
• Responsible in executing aggressive plan working closely in association with various departments like sales, research and development to market the new product.

Office Clerk at A.M.C Marketing
  • Philippines
  • June 2002 to January 2005

Filing all important receipt and documents of the Firm.
•Attending the entire debtor for filing loan applications.
•Attending all the calls in friendly and coeteous manner.
•Collect, count and disburse money, to do basic bookeeping and banking transactions.
•Operate office machines such as computers, fax machine and scanner.
•Review files, records and other documents to obtain information to respond to requests.
•To complete work schedules, manage calendar and arrange appointment for the manager.
•In-charge for the computation of annual tax of the firm.
•Handling the phone/staff and teaching them on how to be efficient in the field of marketing by giving them some motivation.

Account Specialist at East Coast Bank
  • Philippines
  • September 2000 to May 2002

• Set up new customer accounts and updated existing profiles with latest information.
• Attending calls and manage filing system of the client's ledger.
• Accept and disposed money from the counter.
• Adhered to standards of quality and service as well as all compliance requirements.
• Completed routine and complex account updates to resolve problems.
• Reviewed account activity to assess financial status and evaluate discrepancies.

Education

Bachelor's degree, BSC Major in Banking & Finance
  • at La Consolacion Univeristy Philippines
  • March 2000

I completed my Degree in Commerce Major in Banking & Finance. My OJT (On the JOb Training) has done on the Bank (Planters Bank of Malolos).

Higher diploma, Computer Secretarial
  • at La Consolacion University Philippines
  • March 1996

I finished my Certificate in Computer Secretarial on March 1996 and having my OJT (on the job training) at Municipality of Paombong Bulacan Philippines. (Registrars Office).

Specialties & Skills

Front Office
Administration
Sales Coordination
Management
Facilities
BANKING
CASHIER
CUSTOMER RELATIONS
CUSTOMER SERVICE
MARKETING
Administration
School Admissions

Languages

English
Expert
Tagalog
Expert