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Maya  Al-hussein, Administrative and Operations Coordinator

Maya Al-hussein

Administrative and Operations Coordinator·Kuwait Force Academy

Kuwait

Bachelor's degree, Business Administration

Work experience

Total years of experience: 8 years, 9 months

Administrative and Operations Coordinator

May 2024 - Present

Kuwait Force Academy

Mishref, Kuwait

May 2024 - Present

Executive Support: Managed and organized the daily schedule,
tasks, and administrative needs of the Director.
Client Communication Management : Handled all WhatsApp and
messaging communications with current subscribers, ensuring timely
and professional responses.
Customer Onboarding : Welcomed new clients and guided them
through the registration process and service offerings.

Company industry:
Sports & Outdoor Activities
Job role:
Administration

Senior Receptionist & Event Organizer

July 2020 - Present

Ooredoo Kuwait Telecommunication Company

Al Kuwait, Kuwait

July 2020 - Present

Managed front desk operations and executive reception duties. Coordinated corporate events and customer relations while ensuring professional communication and administrative support. Assisted in organizing schedules, handling inquiries, and maintaining high service standards.

Company industry:
Telecommunications

Senior Receptionist & Event Organizer

February 2020 - Present

Ooredoo - Kuwait

Al Kuwait, Kuwait

February 2020 - Present

Managed front desk operations and executive reception duties. Coordinated corporate events and customer relations while ensuring professional communication and administrative support. Assisted in organizing schedules, handling inquiries, and maintaining high service standards.

Company industry:
Telecommunications

Customer Care Agent & Digital interaction Agent

January 2019 - January 2020

Ooredoo Kuwait Telecommunication Company

Al Kuwait, Kuwait

January 2019 - January 2020

Conduct an online conversation through Ooredoo AVAIA platform.
To conduct an online assistant service for multiple scope like
Customer Complains, purchase order, creating trouble tickets. live chat agent customer care.

Company industry:
Telecommunications

Senior Receptionist & Secretary

October 2017 - January 2019

Right touch co.

Sharq, Kuwait

October 2017 - January 2019

Welcomed and managed high-volume visitor traffic with
professionalism, ensuring a positive first impression for clients and
guests.
Managed all front-desk operations, including answering calls,
emails, and routing inquiries to the appropriate departments
efficiently.
Handled scheduling and calendar management for senior
executives, including internal/external meetings, travel
arrangements, and event coordination.
Maintained confidential files, records, and documents with strict
attention to accuracy and security.
Prepared reports, letters, and professional correspondence on
behalf of management using Microsoft Office tools.

Company industry:
Architecture
Job role:
Administration

Education

Arab Open University - Kuwait

February 2024

February 2024

Bachelor's degree, Business Administration

Kuwait