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Maya Ghobril, Learning and Development Supervisor

Maya Ghobril

Learning and Development Supervisor·Darwish Holding

Qatar

Diploma, human resources management

Work experience

Total years of experience: 19 years, 5 months

Learning and Development Supervisor

January 2012 - Present

Darwish Holding

Doha, Qatar

January 2012 - Present

- Training and Development Supervisor/Professional Trainer: Managing all training activities for staff and conduction the induction and orientation for new joiners and yearly performance management;
- Support the Head of HR in formulating the HR strategy and plan for the year by providing inputs on induction programs, performance management, training and development, career and succession planning.
- Coordinates with Leadership management and succession planning and coaching projects to ensure goals are met in compliance with budget and costs;
- Work on competency-based plan to succession management staff and ensure they are practicing learning in safe environment;
- Develop talent management plans and strategies in compliance with the company strategies and business needs;
- Work on leadership plans and development needs to identify improvement opportunities, goals and objectives;
- Provide inputs to the Head of HR for the development of the learning and development policies.
- Develop the processes and procedures for learning and development to effectively deliver on the policies and ensure they are reviewed and updated to reflect the ongoing protocols and practices.
- Develop Darwish Holding’s competency framework, ensuring accurate highlighting of behavioral and functional competencies necessary for fulfilment of roles.
- Preparing career development in conjunction with respective line mangers to safeguard the job role continuity and enhance employees’ career progression possibilities.
- Coordinate and conducts the annual performance management process including the goals and objective setting and year end performance appraisals for all employees of Darwish Holding.
- Support the line managers in completing the annual performance appraisal cycle and provide guidance as required.
- Develop Talent Management through learning programs with coordination with departmental needs;
- Work with the directors and Heads to identify training and development needs for the employees on an annual basis.
- Compile the training needs for all employees in Darwish Holding and prepare the annual training budget.
- Regularly analyze training needs to develop new training programs or modify and improve existing programs.
- Develop and implement effective induction and orientation programs for the new employees to ensure proper familiarization with the Darwish Holding culture and policies.
- Conducting training and soft skills programs and workshops for all staff, related to Excellence in Customer Service, Communication Skills, Selling Techniques, Time Management, Team Building etc;
- Design and expand the learning and development programs based on the needs of the organization and the individuals.
- Create and maintain a database of external trainers and agencies and liaise with external training providers to conduct training programs.
- Meeting with external training provider and companies about their programs related to training programs and discuss trends related to training and development;

Company industry:
Watches & Luxury Goods
Job role:
Human Resources and Recruitment

Learning and Development Supervisor

January 2012 - Present

Darwish Holding

Doha, Qatar

January 2012 - Present

- Training and Development Supervisor/Professional Trainer: Managing all training activities for staff and conduction the induction and orientation for new joiners and yearly performance management;
- Support the Head of HR in formulating the HR strategy and plan for the year by providing inputs on induction programs, performance management, training and development, career and succession planning.
- Coordinates with Leadership management and succession planning and coaching projects to ensure goals are met in compliance with budget and costs;
- Work on competency-based plan to succession management staff and ensure they are practicing learning in safe environment;
- Develop talent management plans and strategies in compliance with the company strategies and business needs;
- Work on leadership plans and development needs to identify improvement opportunities, goals and objectives;
- Provide inputs to the Head of HR for the development of the learning and development policies.
- Develop the processes and procedures for learning and development to effectively deliver on the policies and ensure they are reviewed and updated to reflect the ongoing protocols and practices.
- Develop Darwish Holding’s competency framework, ensuring accurate highlighting of behavioral and functional competencies necessary for fulfilment of roles.
- Preparing career development in conjunction with respective line mangers to safeguard the job role continuity and enhance employees’ career progression possibilities.
- Coordinate and conducts the annual performance management process including the goals and objective setting and year end performance appraisals for all employees of Darwish Holding.
- Support the line managers in completing the annual performance appraisal cycle and provide guidance as required.
- Develop Talent Management through learning programs with coordination with departmental needs;
- Work with the directors and Heads to identify training and development needs for the employees on an annual basis.
- Compile the training needs for all employees in Darwish Holding and prepare the annual training budget.
- Regularly analyze training needs to develop new training programs or modify and improve existing programs.
- Develop and implement effective induction and orientation programs for the new employees to ensure proper familiarization with the Darwish Holding culture and policies.
- Conducting training and soft skills programs and workshops for all staff, related to Excellence in Customer Service, Communication Skills, Selling Techniques, Time Management, Team Building etc;
- Design and expand the learning and development programs based on the needs of the organization and the individuals.
- Create and maintain a database of external trainers and agencies and liaise with external training providers to conduct training programs.
- Meeting with external training provider and companies about their programs related to training programs and discuss trends related to training and development;

Company industry:
Watches & Luxury Goods
Job role:
Human Resources and Recruitment

Learning and Development Supervisor

January 2012 - April 2020

Darwish Holding

Doha, Qatar

January 2012 - April 2020

- Training and Development Supervisor/Professional Trainer: Managing all training activities for staff and conduction the induction and orientation for new joiners and yearly performance management;
- Support the Head of HR in formulating the HR strategy and plan for the year by providing inputs on induction programs, performance management, training and development, career and succession planning.
- Coordinates with Leadership management and succession planning and coaching projects to ensure goals are met in compliance with budget and costs;
- Work on competency-based plan to succession management staff and ensure they are practicing learning in safe environment;
- Develop talent management plans and strategies in compliance with the company strategies and business needs;
- Work on leadership plans and development needs to identify improvement opportunities, goals and objectives;
- Provide inputs to the Head of HR for the development of the learning and development policies.
- Develop the processes and procedures for learning and development to effectively deliver on the policies and ensure they are reviewed and updated to reflect the ongoing protocols and practices.
- Develop Darwish Holding’s competency framework, ensuring accurate highlighting of behavioral and functional competencies necessary for fulfilment of roles.
- Preparing career development in conjunction with respective line mangers to safeguard the job role continuity and enhance employees’ career progression possibilities.
- Coordinate and conducts the annual performance management process including the goals and objective setting and year end performance appraisals for all employees of Darwish Holding.
- Support the line managers in completing the annual performance appraisal cycle and provide guidance as required.
- Develop Talent Management through learning programs with coordination with departmental needs;
- Work with the directors and Heads to identify training and development needs for the employees on an annual basis.
- Compile the training needs for all employees in Darwish Holding and prepare the annual training budget.
- Regularly analyze training needs to develop new training programs or modify and improve existing programs.
- Develop and implement effective induction and orientation programs for the new employees to ensure proper familiarization with the Darwish Holding culture and policies.
- Conducting training and soft skills programs and workshops for all staff, related to Excellence in Customer Service, Communication Skills, Selling Techniques, Time Management, Team Building etc;
- Design and expand the learning and development programs based on the needs of the organization and the individuals.
- Create and maintain a database of external trainers and agencies and liaise with external training providers to conduct training programs.
- Meeting with external training provider and companies about their programs related to training programs and discuss trends related to training and development;

Company industry:
Watches & Luxury Goods
Job role:
Human Resources and Recruitment

Human Resources Manager

September 2011 - December 2011

Sensus International

Beirut, Lebanon

September 2011 - December 2011

Managing the HR Department and all related tasks and activities: Payroll, Talent Acquisition, Training, Performance Management, Operations and ER;

Company industry:
Consumer Electronics
Job role:
Human Resources and Recruitment

Human Resources Specialist

April 2009 - May 2011

Studiovision

Beirut, Lebanon

April 2009 - May 2011

-Responsible of HR tasks and activities related to: Personnel, Recruitment, Payroll (Dolphin Payroll System)
-Follow up the registration to the Social Security and Income Tax of the company new hires
-Provide counsel to employees on issues concerning employee relations guided by Studiovision policies.
-Manage the annual vacation leaves of staff and keep Record on system (vacation, sick, bereavement, marriage…)
-Manage requests for internship programs (Trainees). Coordinate with departments and offices on the placement of interns ensuring compliance with relevant policy.
-Handle employee termination process (Administrative papers, NSSF and logistic issues - eg: fingerprint & email disabling)
-Responsible of preparing the monthly HR report with compliance with the daily HR transaction sheet.
-Prepares Employment Contracts for newly hired employees.
-Prepare Organizational Charts
-Prepare Policies and Procedures
-Organize events
-Conducts interview for candidates

Company industry:
Broadcast Media Production
Job role:
Human Resources and Recruitment

Human Resources Manager

November 2007 - April 2009

ACTED

Beirut, Lebanon

November 2007 - April 2009

- Responsible for the Administration/HR Department
- Manage all issues related to Administration/HR
- Train newly hired staff in Administration/HR Department
- Prepare/Update the HR manual in accordance to ACTED policy and to the local labour law
- Prepare Job Descriptions for each new position, in coordination with the related department
- Follow up the recruitment of new staff: advertisement, collection of CVs, 1st selection, 1st interview
- Prepare employment contracts for new Staffs.
- Collect the needed documents for personal files (Contract, ID, ACTED ID, photo, CV, application form, interview record, leave request, vacation request, attendance sheets, appraisal, HR manual acceptance form,
- Follow up the registration to the Social Security and Income Tax Departments
- Supervise the attendance sheets
- Ensure that appraisals are done on a regular basis according to HR manual
- Prepare and update the business cards and IDs
- Follow up on vacations and maintain a 3-month forecast (if possible)
- Collect vacation and leave request forms
- Assess the need for training and prepare training sessions
- Update the Organization Charts (by base, by project, by department)
- Organize events when needed, in order to promote ACTED

Position: Recruitment Consultant
Company Name: IHR - International Health & Human Resources
Dates Employed Oct 2006 - Nov 2007
Location: Beirut

Company industry:
Non-profit Organization
Job role:
Human Resources and Recruitment

Recruitment Consultant

October 2006 - November 2007

IHR - International Health & Human Resources

Beirut, Lebanon

October 2006 - November 2007

- Receive, screen and process all inquiries regarding hiring candidates who wish to work abroad.
- Conduct interviews and necessary tests for applicants who wish to apply for a job.
- Ensure offer and rejection decisions are made and letters mailed on a timely basis.
- Evaluate recruiting methods and their effectiveness.
- Source the right candidates through head hunting and market researches.
- Discuss cases with HODs from UAE, KSA, Qatar, & Bahrain for final screening and selection.
- Prepare reports & presentations.
- Travel to IHR office in Amman and conduct recruitment workshop

Company industry:
Human Resources Outsourcing
Job role:
Human Resources and Recruitment

Education

american university of beirut

June 2008

June 2008

Diploma, human resources management

Lebanon

Lebanese University

June 2003

June 2003

Bachelor's degree, Psychology

Lebanon

Skills

Employee Relations
Expert
Employee Relations
Expert
Organization Development
Expert
Organization Development
Expert
Performance Management
Expert
Performance Management
Expert
Talent Acquisition
Expert
Talent Acquisition
Expert
Learning and Development
Expert
Learning and Development
Expert
communication
Expert
communication
Expert
Computer
Expert
Computer
Expert
Teamwork
Expert
Teamwork
Expert
Employee Relations
Expert
Employee Relations
Expert
Organization Development
Expert
Organization Development
Expert
Performance Management
Expert
Performance Management
Expert
Talent Acquisition
Expert
Talent Acquisition
Expert
Learning and Development
Expert
Learning and Development
Expert

Languages

English
Expert
Arabic
Native Speaker
French
Expert

Training and Certifications

Certifications
Coaching
Apr 2020
Train the Trainer
Master Trainer