Learning and Development Supervisor
Darwish Holding
Total years of experience :17 years, 5 Months
- Training and Development Supervisor/Professional Trainer: Managing all training activities for staff and conduction the induction and orientation for new joiners and yearly performance management;
- Support the Head of HR in formulating the HR strategy and plan for the year by providing inputs on induction programs, performance management, training and development, career and succession planning.
- Coordinates with Leadership management and succession planning and coaching projects to ensure goals are met in compliance with budget and costs;
- Work on competency-based plan to succession management staff and ensure they are practicing learning in safe environment;
- Develop talent management plans and strategies in compliance with the company strategies and business needs;
- Work on leadership plans and development needs to identify improvement opportunities, goals and objectives;
- Provide inputs to the Head of HR for the development of the learning and development policies.
- Develop the processes and procedures for learning and development to effectively deliver on the policies and ensure they are reviewed and updated to reflect the ongoing protocols and practices.
- Develop Darwish Holding’s competency framework, ensuring accurate highlighting of behavioral and functional competencies necessary for fulfilment of roles.
- Preparing career development in conjunction with respective line mangers to safeguard the job role continuity and enhance employees’ career progression possibilities.
- Coordinate and conducts the annual performance management process including the goals and objective setting and year end performance appraisals for all employees of Darwish Holding.
- Support the line managers in completing the annual performance appraisal cycle and provide guidance as required.
- Develop Talent Management through learning programs with coordination with departmental needs;
- Work with the directors and Heads to identify training and development needs for the employees on an annual basis.
- Compile the training needs for all employees in Darwish Holding and prepare the annual training budget.
- Regularly analyze training needs to develop new training programs or modify and improve existing programs.
- Develop and implement effective induction and orientation programs for the new employees to ensure proper familiarization with the Darwish Holding culture and policies.
- Conducting training and soft skills programs and workshops for all staff, related to Excellence in Customer Service, Communication Skills, Selling Techniques, Time Management, Team Building etc;
- Design and expand the learning and development programs based on the needs of the organization and the individuals.
- Create and maintain a database of external trainers and agencies and liaise with external training providers to conduct training programs.
- Meeting with external training provider and companies about their programs related to training programs and discuss trends related to training and development;
- Training and Development Supervisor/Professional Trainer: Managing all training activities for staff and conduction the induction and orientation for new joiners and yearly performance management;
- Support the Head of HR in formulating the HR strategy and plan for the year by providing inputs on induction programs, performance management, training and development, career and succession planning.
- Coordinates with Leadership management and succession planning and coaching projects to ensure goals are met in compliance with budget and costs;
- Work on competency-based plan to succession management staff and ensure they are practicing learning in safe environment;
- Develop talent management plans and strategies in compliance with the company strategies and business needs;
- Work on leadership plans and development needs to identify improvement opportunities, goals and objectives;
- Provide inputs to the Head of HR for the development of the learning and development policies.
- Develop the processes and procedures for learning and development to effectively deliver on the policies and ensure they are reviewed and updated to reflect the ongoing protocols and practices.
- Develop Darwish Holding’s competency framework, ensuring accurate highlighting of behavioral and functional competencies necessary for fulfilment of roles.
- Preparing career development in conjunction with respective line mangers to safeguard the job role continuity and enhance employees’ career progression possibilities.
- Coordinate and conducts the annual performance management process including the goals and objective setting and year end performance appraisals for all employees of Darwish Holding.
- Support the line managers in completing the annual performance appraisal cycle and provide guidance as required.
- Develop Talent Management through learning programs with coordination with departmental needs;
- Work with the directors and Heads to identify training and development needs for the employees on an annual basis.
- Compile the training needs for all employees in Darwish Holding and prepare the annual training budget.
- Regularly analyze training needs to develop new training programs or modify and improve existing programs.
- Develop and implement effective induction and orientation programs for the new employees to ensure proper familiarization with the Darwish Holding culture and policies.
- Conducting training and soft skills programs and workshops for all staff, related to Excellence in Customer Service, Communication Skills, Selling Techniques, Time Management, Team Building etc;
- Design and expand the learning and development programs based on the needs of the organization and the individuals.
- Create and maintain a database of external trainers and agencies and liaise with external training providers to conduct training programs.
- Meeting with external training provider and companies about their programs related to training programs and discuss trends related to training and development;
- Training and Development Supervisor/Professional Trainer: Managing all training activities for staff and conduction the induction and orientation for new joiners and yearly performance management;
- Support the Head of HR in formulating the HR strategy and plan for the year by providing inputs on induction programs, performance management, training and development, career and succession planning.
- Coordinates with Leadership management and succession planning and coaching projects to ensure goals are met in compliance with budget and costs;
- Work on competency-based plan to succession management staff and ensure they are practicing learning in safe environment;
- Develop talent management plans and strategies in compliance with the company strategies and business needs;
- Work on leadership plans and development needs to identify improvement opportunities, goals and objectives;
- Provide inputs to the Head of HR for the development of the learning and development policies.
- Develop the processes and procedures for learning and development to effectively deliver on the policies and ensure they are reviewed and updated to reflect the ongoing protocols and practices.
- Develop Darwish Holding’s competency framework, ensuring accurate highlighting of behavioral and functional competencies necessary for fulfilment of roles.
- Preparing career development in conjunction with respective line mangers to safeguard the job role continuity and enhance employees’ career progression possibilities.
- Coordinate and conducts the annual performance management process including the goals and objective setting and year end performance appraisals for all employees of Darwish Holding.
- Support the line managers in completing the annual performance appraisal cycle and provide guidance as required.
- Develop Talent Management through learning programs with coordination with departmental needs;
- Work with the directors and Heads to identify training and development needs for the employees on an annual basis.
- Compile the training needs for all employees in Darwish Holding and prepare the annual training budget.
- Regularly analyze training needs to develop new training programs or modify and improve existing programs.
- Develop and implement effective induction and orientation programs for the new employees to ensure proper familiarization with the Darwish Holding culture and policies.
- Conducting training and soft skills programs and workshops for all staff, related to Excellence in Customer Service, Communication Skills, Selling Techniques, Time Management, Team Building etc;
- Design and expand the learning and development programs based on the needs of the organization and the individuals.
- Create and maintain a database of external trainers and agencies and liaise with external training providers to conduct training programs.
- Meeting with external training provider and companies about their programs related to training programs and discuss trends related to training and development;
Managing the HR Department and all related tasks and activities: Payroll, Talent Acquisition, Training, Performance Management, Operations and ER;
-Responsible of HR tasks and activities related to: Personnel, Recruitment, Payroll (Dolphin Payroll System)
-Follow up the registration to the Social Security and Income Tax of the company new hires
-Provide counsel to employees on issues concerning employee relations guided by Studiovision policies.
-Manage the annual vacation leaves of staff and keep Record on system (vacation, sick, bereavement, marriage…)
-Manage requests for internship programs (Trainees). Coordinate with departments and offices on the placement of interns ensuring compliance with relevant policy.
-Handle employee termination process (Administrative papers, NSSF and logistic issues - eg: fingerprint & email disabling)
-Responsible of preparing the monthly HR report with compliance with the daily HR transaction sheet.
-Prepares Employment Contracts for newly hired employees.
-Prepare Organizational Charts
-Prepare Policies and Procedures
-Organize events
-Conducts interview for candidates
- Responsible for the Administration/HR Department
- Manage all issues related to Administration/HR
- Train newly hired staff in Administration/HR Department
- Prepare/Update the HR manual in accordance to ACTED policy and to the local labour law
- Prepare Job Descriptions for each new position, in coordination with the related department
- Follow up the recruitment of new staff: advertisement, collection of CVs, 1st selection, 1st interview
- Prepare employment contracts for new Staffs.
- Collect the needed documents for personal files (Contract, ID, ACTED ID, photo, CV, application form, interview record, leave request, vacation request, attendance sheets, appraisal, HR manual acceptance form,
- Follow up the registration to the Social Security and Income Tax Departments
- Supervise the attendance sheets
- Ensure that appraisals are done on a regular basis according to HR manual
- Prepare and update the business cards and IDs
- Follow up on vacations and maintain a 3-month forecast (if possible)
- Collect vacation and leave request forms
- Assess the need for training and prepare training sessions
- Update the Organization Charts (by base, by project, by department)
- Organize events when needed, in order to promote ACTED
Position: Recruitment Consultant
Company Name: IHR - International Health & Human Resources
Dates Employed Oct 2006 - Nov 2007
Location: Beirut
- Receive, screen and process all inquiries regarding hiring candidates who wish to work abroad.
- Conduct interviews and necessary tests for applicants who wish to apply for a job.
- Ensure offer and rejection decisions are made and letters mailed on a timely basis.
- Evaluate recruiting methods and their effectiveness.
- Source the right candidates through head hunting and market researches.
- Discuss cases with HODs from UAE, KSA, Qatar, & Bahrain for final screening and selection.
- Prepare reports & presentations.
- Travel to IHR office in Amman and conduct recruitment workshop