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Maya Nasrallah, HygieneCheck® Senior Account Manager

Maya Nasrallah

HygieneCheck® Senior Account Manager·GWR Consulting

Lebanon

Master's degree, Food Technology

Work experience

Total years of experience: 17 years, 2 months

HygieneCheck® Senior Account Manager

July 2010 - Present

GWR Consulting

Beirut, Lebanon

July 2010 - Present

- Consulting clients on food safety implementation (GMP, GHP, HACCP, and ISO 22000)

- Auditing clients in HygieneCheck in the MENA region (including: UAE, Kuwait, Qatar, Bahrain, Turkey, Morocco, Jordan, Egypt, and Lebanon)

- Conducting training for clients and others in:
• HABC Level 2 Award in Food Safety in Catering
• GWR Basic Food Safety

- Liaising with clients on food safety issues
___________________________________________________

- Earned the title of Nominated Tutor by HABC (Highfield Awarding Body for Compliance) since February 2011 and approved to provide the below trainings:

• Food Safety Qualifications:
- Level 1, 2 and 3 Award in Food Safety in Catering
- Level 1, 2 and 3 Award in Food Safety for Manufacturing

• HACCP:
- Level 2 and 3 Award in HACCP for Catering
- Level 2 and 3 Award in HACCP for Manufacturing

• Audit Skills:
- Level 3 Award in Effective Auditing and Inspection Skills
___________________________________________________

- Earned the title of Auditor Training Specialist in October 2013 with the role of calibration and training of local and international auditors

Company industry:
Business Consultancy Services
Job role:
Quality Control

Mystery Shopper

July 2009 - Present

GWR Consulting

Beirut, Lebanon

July 2009 - Present

Auditing a food service institution, with regards to cleanliness, personnel behavior, customer service, food service and quality

Company industry:
Hospitality & Accomodation
Job role:
Customer Service and Call Center

HygieneCheck® Inspector

April 2010 - July 2010

GWR Consulting

Beirut, Lebanon

April 2010 - July 2010

Performing kitchen inspections on assigned clients with regards to cleanliness, food handling, personal hygiene, and maintenance

Company industry:
Business Consultancy Services
Job role:
Quality Control

Trainee, Quality Assurance and Food Technologist

January 2010 - April 2010

Casper & Gambini's

Beirut, Lebanon

January 2010 - April 2010

- Kitchen inspections on all branches
- Helping with HACCP plans
- Research and Development studies

Company industry:
Catering, Food Service, & Restaurant
Job role:
Quality Control

Trainee, Quality Control Officer

June 2006 - August 2006

Al Wadi Al Akhdar

Beirut, Lebanon

June 2006 - August 2006

Sample testing, Quality Control, and HACCP

Company industry:
Heavy Industry & Metallurgy
Job role:
Quality Control

Education

American University of Beirut

June 2010

June 2010

Master's degree, Food Technology

Lebanon

Modules Include: Traditional Methods of Food Processing, Food Product Development, Sensory Evaluation of Foods, Food Safety, Agricultural Statistics, and Marketing Consumer Behavior

American University of Beirut

August 2007

August 2007

Bachelor's degree, Food Science and Management

Lebanon

Modules Include: Food Processing, Food Analysis, Food Microbiology, Food Chemistry, Food Biochemistry, Food Engineering, Food Technology, Food Service Management, Basic Nutrition, Agricultural Economics, Tutorial and Seminar in Food Subjects, and Business Courses in Management, Finance, Accounting, and Marketing.

Sainte Famille Française Fanar

June 2004

June 2004

High school or equivalent, Lebanese Baccalaureate II

Lebanon

Life Science section

Skills

AUDITING
Expert
AUDITING
Expert
CUSTOMER SERVICE
Expert
CUSTOMER SERVICE
Expert
FOOD SAFETY
Expert
FOOD SAFETY
Expert
TRAINING
Expert
TRAINING
Expert

Languages

Arabic

Expert

English

Expert

French

Expert

Spanish

Beginner

Training and Certifications

Certifications
Level 3 Award in Effective Auditing and Inspection Skills
Highfield Awarding Body for Compliance - UK
Feb 2011 - Feb 2011
ServSafe® Food Protection Manager Certification
National Restaurant Association
Jul 2010 - Jul 2010
Level 3 Award in Supervising Food Safety in Catering
Highfield Awarding Body for Compliance - UK
Aug 2009 - Aug 2009
Level 3 Award in Supervising HACCP for Catering
Highfield Awarding Body for Compliance - UK
May 2011 - May 2011
ISO 22000:2005 Lead Auditor Training Course
International Register of Certified Auditors (IRCA)
Oct 2013 - Nov 2013
Basic Food Safety Training
GWR Consulting
Jun 2006 - Jun 2006

Hobbies and interests

Sport, Music, Piano, Painting, Volleyball