Corporate Collection Sr. Advisor
etisalat-misr
مجموع سنوات الخبرة :7 years, 8 أشهر
10th of March 2007 till Oct. 2013, working in the customer care department representing Etisalat Misr, mobile network company.
• Representing Etisalat risk management department as a corporate outbound collection & bad debt Sr. advisor from November 2009 till October 2013.
• Representing Etisalat as a customer care advisor from March 2007 till November 2009 with Etisalat employee of the month Award for Dec. 2007 & January 2008.
• Supporting customer care training team from Jan 2009 till Aug 2009.
• Supporting TLS team for 2 month from Aug. till Sep.2008.
• Supporting Customer Experience department for 3 months from Feb. till May 2008.
7 Dec. 06 till 3 March 07, representing Xceed in DU international account in the capacity of Customer Care Representative.
25 Jun 06 - 7Dec. 06 represented Xceed in Telecom Egypt account in the capacity of Customer Service Representative.
Dec.05 - Feb. 06 representing Mena trade company as a telesales for SAZ card.
