receptionist and sales executive
Ali alghanim & sons automotive
Total years of experience :2 years, 3 Months
- Excellent customer service.
- Main secretary, knows everything basic thing about the company & other departments.
- Excellent ability for teamwork.
- Flexibility in using Outlook, Word, Excel.
- Answered calls, and spoke with patients from different nationalities face-to-face.
- Replied to WhatsApp messages formally and professionally.
- Book appointments for patients.
- Handled customer complaints with empathy and composure.
- Answered calls and gave information clearly and satisfactorily to the customers.
- Replied to WhatsApp messages formally and professionally.
- The ability to absorb the anger of the customers who have a complaint or a specific problem.
Participated in drawings and arts event. Read alot of library books. Had a good relationships with tutors and colleagues. Learned how to work with teams, and alot of social skills. Studied everything about business administration.