Head Cashier
Louzan Fashion
Total years of experience :10 years, 11 Months
Processed both cash and card purchases and returns.
Resolved escalated customer disputes with special actions such as
discounts.
Trained, mentored, and developed new cashiers with positive and
encouraging techniques to maximize performance and team
contributions.
Performed store opening, closing, and shift-change actions and kept
accurate shift-change logs.
Maintained and updated security protocols for front desk operations.
Mentored new team members on sales software system operation.
Reconciled daily totals to maintain balanced and compliant ledgers.
Provided clerical support to company employees by copying, faxing,
and filing documents.
Sorted and distributed office mail and recorded incoming shipments
for corporate records.
Assisted coworkers and staff members with special tasks on daily
basis.
Managed phone and email correspondence and handled incoming and
outgoing mail and faxes.
Completed forms, reports, logs and records to quickly handle all
documentation for human resources.
Created and maintained detailed administrative processes and
procedures to drive efficiency and accuracy.
Balanced teller drawers and ATM cash.
Opened, closed, and updated accounts for customers.
Assisted customers with setting up or closing accounts, completing
loan applications, and signing up for new services.
Managed escalated phone calls by applying conflict resolutions skills
and extensive knowledge of bank policies, products, and services.
Handled various accounting transactions.
Processed applications for new accounts.
Received mortgage, loan or public utility bill payments, verifying
payment dates and amounts due.
Wrote and distributed customer correspondence.