Business Development Executive
bluu design
Total years of experience :8 years, 1 Months
- Identify and research potential clients
- Develop and maintain client’s relationship
- Setting up meeting with potential clients and listen to their concerns
- Creating and implementing processes and policies to support the overall business
- Developing and managing strategic partnerships to grow business
- Conducting ongoing market research
- Working with pricing department to create rate proposals
- Driving the end-to-end sales process
- Conducting market research to identify selling possibilities and identifying customers’ needs
- Seeking out new sales opportunities through cold calling, networking and social media
- Setting up meetings with potential clients to know their concerns
- Participating on behalf of the company in exhibitions or conferences
- Collaborating with team members to achieve better results
- Handling administrative duties
- Promoting customer satisfaction
- Analyzing customer needs data to optimize sales efforts and better identify potential customers
- Tracking the goals of each member of the sales team
- Working with staff members from other departments such as marketing, research and financing to optimize sales
- Providing the highest customer service to customers by responding to their inquiries and resolving their concerns regarding the services and products offered by the company.
-Dealing directly with the customers either through telephone, electronically or even face-to-face if required.
-Responding promptly to the customer inquiries in order to resolving them.
-Handling and resolving the customer complaints for the benefit of the organization
-Interacting with the customers, processing information and providing them with the required data for best results.
-Handling complaints by the advisers, processing refunds and resending the replacement products.
-Taking calls for training purposes and working under pressure whenever required and even dealing with the most difficult customers.
-Ensuring that customer satisfaction is achieved through solving of the customer queries and offering them with the required benefits.
-Auditing
-Reporting and balancing of cash flow
-Managing the branch currency levels, tracks currency shipments and deliveries.
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