Operation Department - Training Coordinator
New Horizons computer Learning Center
Total years of experience :25 years, 0 Months
Operations Department - Training Coordinator and Office Administrative with many responsibilities such as:
• Preparing all need course literature
• Setting and maintaining training schedules and allocating trainers
• Verifying satisfactory completion of all courses
• Conducting and administering exams for the trainees as Authorized testing center for (Prometric, VUE, ICDL Testing center)
• Managing the Purchasing Office order
• Identifying training and development needs within the organization through job analysis, appraisals and regular consultation with business managers.
• Developing of induction programs & Full Training Curriculum.
• Monitoring and reviewing the progress of new/all established staff.
• Devising individual specific training when required.
• Solving training issues and specific brand related requirements.
• Considering training costs and business impact from a return on investment perspective.
• Production of training manuals and materials for in house training programmes, creating a Full training Library.
• Organize reports on training programmes and workshops.
• Coordinate with Brand Managers on training needs and analysis.
• Ensure training needs & requirements are fulfilled, including train the trainer programs.
• Effective Training to Development team, coaching and man management.
• Implementation of e-learning program
• Providing One-to One training within Compubase Flexible Training system
• Giving class room instruction on all Microsoft Office Applications, and the international Computer Driving license
• Conducting and administering exams for the trainees
• Providing in House training for Compubase Employees
o Managing a team of 7 employees working in the training department
o Building and customizing new courses as needed
o Preparing all need course literature
