Mazen Abu Al Khodoud, Clients Account Manager

Mazen Abu Al Khodoud

Clients Account Manager

Prime Insurance Brokers

Location
Saudi Arabia - Khobar
Education
Bachelor's degree, Business Administration / System
Experience
19 years, 6 Months

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Work Experience

Total years of experience :19 years, 6 Months

Clients Account Manager at Prime Insurance Brokers
  • Saudi Arabia - Khobar
  • My current job since October 2014

- Maintaining good relations with existing clients.
- Introduce products & promote them to clients.
- Explaining which policies fit best for particular areas.
- Take care of client's claims and negotiate with insurer.
- Follow up for the due payments with the clients and ensuring to collect the payment details to prepare for a proper allocation.
- Reconcile customers' accounts and resolve any invoicing or claim payment issues to avoid late payment.

Customer Service at AL-A'ARIED INSURANCE AGENCY
  • Saudi Arabia - Khobar
  • January 2009 to September 2014

- Policy Issuer ( Motor, Marine, Workmen Compensation, etc) at Sanad Insurance Co.
- Follow up with customer for renewal policies.
- Survey claims and assess the damages.
- Claims Settlement.
- Follow up for the due payments with the clients and ensuring to collect the payment details to prepare for a proper allocation.
- Reconcile customers' accounts and resolve any invoicing or claim payment issues to avoid late payment.

Assistant Underwriter & Claim Supervisor at LA PHENICIENNE INSURANCE & REINSURANCE CO
  • Saudi Arabia - Khobar
  • December 2006 to December 2008

- Preparing all kinds of insurance policy ( Motor, Marine, Workmen Compensation, etc).
- Follow up with customers for renewal policies.
- Survey claims and assess the damages.
- Claims settlement.
- Follow up for the due payments with the clients and ensuring to collect the payment details to prepare for a proper allocation.
- Reconcile customers' accounts and resolve any invoicing or claim payment issues to avoid late payment.

Telephone Sales Representative at ENGLISH FIRST
  • Saudi Arabia - Khobar
  • January 2005 to January 2006

- Set up and established new territory by:
- Devising a technique for introducing the sales concept and the product to customers.
- Developing a strategy for attacking and penetrating a customer master list.
- Serving as product specialist and trainer for six new hires.
- Visiting companies and explaining the profile of English first.

MARKETING at ABULJADAYEL BEVERAGES INC
  • Saudi Arabia - Khobar
  • January 2004 to January 2005

- Sell all kinds of Beverages and explain the benefits of the different beverages
- Organize Exhibition at different location in kingdom of Saudi Arabia

Education

Bachelor's degree, Business Administration / System
  • at Arab Open University
  • June 2013

Specialties & Skills

COMPENSATION
CUSTOMER SERVICE
SALES REPRESENTATIVE

Languages

English
Expert
Arabic
Expert

Memberships

Tostmaster Club
  • Member
  • March 2015

Training and Certifications

Certificate of Insurance - CII (Certificate)
Date Attended:
December 2018
English Cources (Training)
Training Institute:
English First Institute
IFCEA (Certificate)

Hobbies

  • Body Building, Swimming, Jiu Jitsu.