Mazen Akoum

Coordinated 15-25 deliveries per week, including planning, tracking,
and carrier communication.
Ensured monthly shipment tracking while meeting delivery deadlines.
Managed transport documentation (CMR, delivery notes) for
shipments.
Maintained daily communication with 5-10 carriers and suppliers.
Monitored inventory levels across 200+ product references.
Helped reduce delivery delays through improved flow tracking and
monitoring
Optimized carrier communication to enhance logistics efficiency.

Managed up to 30 clients per week in automotive financing.
Coordinated with internal teams and financial specialists on Canadian
soil.
Improved client conversion rate through structured needs analysis
(+20% estimated increase).
Maintained high customer satisfaction through personalized follow-up.
Ensured rigorous administrative follow-up, guaranteeing file compliance
Consistently met and exceeded monthly sales targets (+10% on
average).

Supported meeting organization and coordinated schedules between
trainers, consultants, and management.
Took clear meeting notes and prepared weekly activity reports.
Tracked basic expenses and created Excel reports for trainer fees and
workshop costs.
Assisted in cost estimation by gathering pricing data for management.
Designed and distributed workshop evaluation forms to collect
feedback and improve session quality.
Supported team availability tracking and assisted in resource planning
for ongoing projects.