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Mazen Al Hussari Sabbag, Regional Operations Director

Mazen Al Hussari Sabbag

Regional Operations Director·Budget Rent-a-Car,

Saudi Arabia

Master's degree, Executive Master of Business Administration (16 Modules )

Work experience

Total years of experience: 25 years, 10 months

Regional Operations Director

January 2025 - Present

Budget Rent-a-Car,

Khobar, Saudi Arabia

January 2025 - Present

Contribute to growth across rental, leasing, used vehicles online auctions, workshop operations, logistics and fleet lifecycle management.

▸ In Rental Channel: Responsible for 22 branches and 300 manpower among the Eastern Region, enhancing the utilization, also increasing the average
revenue per car in order to achieve the revenue expansion targets, and ensure cars aging properly (Induction and De-fleeting). Increased rental fleet
utilization by yearly average of 8%.

▸ In Leasing Channel: Fostering strategic to expand our market share, and nurturing B2B client relationships to achieve both revenues targets and profit
maximization. Expanded B2B leasing revenues by 11%, with a strong focus on ARAMCO subsidiaries and large corporate accounts.

▸ In Used Car Sales Channel, Managing the de-fleeting process for aging rental and leasing vehicles, ensuring timely induction into weekly online auctions
(budgetsaudi.com/en/services/pre-owned-car-sales) to maximize resale value and reduce depreciation losses by more than 5%.

▸ Workshops Channel: Ensuring the balance between quality and cost control in all workshops. Also controlling the outsource repair. Improved workshop
efficiency by 20%, reducing downtime and repair costs by selective business partners.

▸ Logistic and Supply Chain: Ensuring the proper car feeding to the locations among the region on the proper time and based on the seasons to optimize
the efficiency and fleet cost control. Ensuring the spare part inventory and supply chains stability.

▸ Fleet Management: Ensuring the quality of the fleet by applying the TGA regulation timely and accordingly. Overseeing the drivers management,
controlling the cost and fuel consumption, fleet optimal performance, and transportation efficiency. reducing lead times by 15% during peak
operational cycles.

▸ Financial Control, Collection & Profitability Management: Managing bottom-line performance by monitoring revenue per vehicle, accounts receivable,
depreciation, and resale value, enabling a 15% improvement in collections and 10% improvement in forecasting accuracy.

Company industry:
Motor Vehicle Passenger Transport
Job role:
Logistics and Transportation

General Manager - Business Development, Online

January 2022 - December 2024

Abdul Latif Jameel Enterprises,

Riyadh, Saudi Arabia

January 2022 - December 2024

▸ Led digital-enabled service offerings and customer engagement ( muzaidaauctions.com) & (motorymazad.com).

▸ Drove business expansion and B2B, B2C partnerships across diverse verticals, managing SAR 50M in turnover.

▸ Conceptualized and launched a fully digital auction platforms, increasing transaction volume by 10-15% and elevating brand reach across KSA.

▸ Achieved 10% annual sales revenue growth by expanding the registered buyer database and reinforcing platform trust through targeted digital campaigns.

▸ Enhanced buyer engagement and conversion rates by 10-12% through CRM optimization, personalized outreach, and improved user journey mapping.

▸ Boosted marketing ROI by 7% by aligning campaign spend with sales forecasts and negotiating cost-efficient media placements across digital channels.

▸ Directed cross-functional stakeholder engagement, including negotiations, investment planning, and board-level reporting across B2B and insurance
verticals.

▸ Developed client acquisition and contract negotiation strategies that increased recurring revenue, improved collections, and secured stronger payment terms with corporate clients.

▸ Oversaw development of new product offerings aligned with customer demand and market trends.

Company industry:
Other Business Support Services

Head of Business Development, Sales, Marketing and Supply Chains

January 2017 - December 2021

Juffali Industrial Products Company (JIPCO),

Jeddah, Saudi Arabia

January 2017 - December 2021

▸ Directed the full supply chain and procurement lifecycle within JIPCOs truck assembly operations, ensuring just-in-time (JIT) parts availability, optimizing inventory turnover ratios by 15%, and minimizing downtime across production lines.

▸ Spearheaded the design and launch of ( jipco.com.sa ), a dynamic e-commerce platform enabling customers to browse, order, and genuine spare parts online sales—enhancing customer experience and boosting aftermarket revenue by 10%.

▸ Developed and executed a comprehensive e-commerce and digital sales strategy, integrating online procurement with warehouse operations, inventory visibility, and delivery logistics.

▸ Increased spare parts gross margin by 33% through strategic pricing updates, supplier renegotiation, bundled sales offer, and financing program partnerships.

▸ Implemented a Fleet Calculator Tool that streamlined pricing proposals, supported upselling efforts, and improved large-volume deal closures with corporate and government fleets.

▸ Led digital marketing campaigns (SEO, PPC, social media) to drive traffic to the e-commerce site, generating new B2B and B2C revenue streams.

▸ Improved supply chain ROI from 5% to 7% by optimizing event sponsorships, controlling marketing expenses, and aligning product promotions with parts availability and forecasted demand.

▸ Collaborated with manufacturing, after-sales, and finance departments to ensure commercial strategies were fully integrated with logistics and
operational planning.

▸ Managed strategic OEM relationship, sourcing, vendor evaluation, and supply risk mitigation—ensuring resilience during international shipping
disruptions and parts shortages.

Company industry:
Automotive Dealership & Distributor

National Manager, Sales & Marketing

January 2014 - December 2016

Al Esayi Motors (Mitsubishi / FUSO)

Jeddah, Saudi Arabia

January 2014 - December 2016

Achieved national revenue targets, expanded fleet and corporate sales channels, and led sales and marketing operations across KSA for Mitsubishi Cars and FUSO Trucks.

Company industry:
Automotive Dealership & Distributor
Job role:
Sales

Fleet Sales Manager

January 2008 - December 2013

Mohamed Yousuf Naghi Motors (Hyundai)

Jeddah, Saudi Arabia

January 2008 - December 2013

Managed end-to-end fleet sales cycles for SMEs, rental agencies, and corporate clients; built CRM processes for retention and post-sale alignment.

Company industry:
Automotive Dealership & Distributor
Job role:
Sales

Export Area Manager – MENA & Far East

March 2000 - July 2007

Cerámicas Azahar Factory

Valencia, Spain

March 2000 - July 2007

• Managed Export Sales and Franchising operations for the Middle East and Africa export market.

• Managed and maintained strategic business relationships with clients.

• Boosted sales of all our ceramic product brands through various channels (distribution, specification, etc.) in the assigned territory.

• Organized and led business trips to promote the product, monitor the market, and identify new business opportunities and growth areas.

• Attended international ceramic exhibitions such as CIVESAMA in Spain and CERSAEI in Italy to attract new potential clients and maintain strong relationships with existing ones.

• Participated in the negotiation of contracts, pricing, and customer service terms.

Company industry:
Manufacturing
Job role:
Manufacturing

Education

King Abdul Aziz University, Accredited program by AACSB & AMBA.

June 2023

June 2023

Master's degree, Executive Master of Business Administration (16 Modules )

Saudi Arabia

GPA (point): 4.6 out of 5

GPA (point): 4.6 out of 5

King Abdul Aziz University

June 2023

June 2023

Master's degree, MBA

Saudi Arabia

Skills

Leading Sales
Expert
Leading Sales
Expert
Budgeting
Expert
Budgeting
Expert
Sales Planning
Expert
Sales Planning
Expert
Corporate Positioning
Expert
Corporate Positioning
Expert
National Account Management
Expert
National Account Management
Expert
SALES
Expert
SALES
Expert
DIGITAL MARKETING
Expert
DIGITAL MARKETING
Expert
FORECASTING
Expert
FORECASTING
Expert
FRANCHISING
Expert
FRANCHISING
Expert
MARKET ANALYSIS
Expert
MARKET ANALYSIS
Expert
SEARCH ENGINE OPTIMIZATION
Expert
SEARCH ENGINE OPTIMIZATION
Expert
Budgeting
Expert
Budgeting
Expert
Leadership
Expert
Leadership
Expert
P and L
Expert
P and L
Expert
Critical Thinking
Expert
Critical Thinking
Expert
Marketing Management
Expert
Marketing Management
Expert
BUSINESS DEVELOPMENT
Intermediate
BUSINESS DEVELOPMENT
Intermediate
CONSTRUCTIVE FEEDBACK
Expert
CONSTRUCTIVE FEEDBACK
Expert
E-COMMERCE
Expert
E-COMMERCE
Expert
Quality Assurance Controling
Expert
Quality Assurance Controling
Expert
CRM Enhancement
Expert
CRM Enhancement
Expert
Sales Forecasting and Targeting
Expert
Sales Forecasting and Targeting
Expert
Pricing and Positioning
Expert
Pricing and Positioning
Expert
Teams Building and Managment
Expert
Teams Building and Managment
Expert
Marketing Communication and Planning
Expert
Marketing Communication and Planning
Expert
Leasing
Expert
Leasing
Expert
Operation Management
Expert
Operation Management
Expert
Rental
Expert
Rental
Expert
workshop Mangment
Expert
workshop Mangment
Expert
Corporate Positioning
Expert
Corporate Positioning
Expert
Marketing Mix
Expert
Marketing Mix
Expert
National Account Management
Expert
National Account Management
Expert
Major Events
Expert
Major Events
Expert
Internal Branding
Expert
Internal Branding
Expert
PROFIT AND LOSS P&L MANAGEMENT
Intermediate
PROFIT AND LOSS P&L MANAGEMENT
Intermediate
BUSINESS OPERATIONS
Intermediate
BUSINESS OPERATIONS
Intermediate
DIGITAL TRANSFORMATION
Intermediate
DIGITAL TRANSFORMATION
Intermediate
GLOBAL MARKETING
Intermediate
GLOBAL MARKETING
Intermediate
GNU COMPILER COLLECTION
Intermediate
GNU COMPILER COLLECTION
Intermediate
MASTER OF BUSINESS ADMINISTRATION MBA
Intermediate
MASTER OF BUSINESS ADMINISTRATION MBA
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
PROJECT MANAGEMENT
Intermediate
PROJECT MANAGEMENT
Intermediate
PROPERTY MANAGEMENT
Intermediate
PROPERTY MANAGEMENT
Intermediate
BUSINESS TO BUSINESS
Intermediate
BUSINESS TO BUSINESS
Intermediate
LOGISTICS
Intermediate
LOGISTICS
Intermediate
MANUFACTURING OPERATIONS
Intermediate
MANUFACTURING OPERATIONS
Intermediate
MARKETING
Intermediate
MARKETING
Intermediate
STRATEGIC LEADERSHIP
Intermediate
STRATEGIC LEADERSHIP
Intermediate

Languages

Arabic

Native Speaker

English

Expert

German

Beginner

Spanish

Native Speaker

Training and Certifications

Certifications
Managing Quality Delivery
Finance for Non-Finance Zamil Group Training House
7 Habits of Highly Effective Leaders Professional Training Centre
Risk Management Professional Training Centre
PMP Project Management Professional
AACSB
Finance for Non-Finance Zamil Group Training
7 Habits of Highly Effective Leaders Professional Training Centre
Risk Management Professional Training Centre
Managing Quality
Executive MBA AACSB
Academy, Managing Quality Delivery
Crisis Managment
Jun 2014 - Jun 2014

Training
PMP
Professionals for Training
Aug 2014
7 Habits for the most efficient people
Professionals for Training

Hobbies and interests

Football
Professional Photography - Nikon D7000

Landscape and Underwater

Diving - PADI

I am certified PADI Diver