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Mazen Dagher, Commercial & Distribution Manager (Operations / Supply Chain)

Mazen Dagher

Commercial & Distribution Manager (Operations / Supply Chain)·STC

Lebanon

Bachelor's degree, MIS

Work experience

Total years of experience: 18 years, 5 months

Commercial & Distribution Manager (Operations / Supply Chain)

January 2025 - Present

STC

Saidon, Lebanon

January 2025 - Present

• Manage B2B and B2C distribution channels, pricing strategies, and go-to-market execution
• Oversee logistics coordination, inventory flow, and product availability across distribution points
• Conduct market analysis and demand forecasting to support supply chain planning
• Lead contract negotiations with vendors and partners, ensuring compliance and cost efficiency
• Improved distribution efficiency by streamlining stock allocation and replenishment processes
• Supported digital transformation initiatives enhancing operational visibility and service
performance

Company industry:
Telecommunications

Logistics & Operations / Supply Chain Manager

January 2018 - January 2025

AZAIN INVESTMENT

Luanda, Angola

January 2018 - January 2025

• Managed warehouse operations, inventory control, and cross-border shipments
• Oversaw customs clearance, freight coordination, and supplier logistics performance
• Supervised industrial iron factory operations from raw material import to final product distribution
• Reduced international shipping delays by 25% through optimized customs and freight processes
• Increased inventory accuracy to 98%, minimizing stock discrepancies and losses
• Improved production and material flow efficiency, reducing operational downtime

Company industry:
Distribution, Supply Chain & Logistics
Job role:
Purchasing and Procurement

Logistics & Operations Manager

January 2012 - January 2018

Orbit Group Comercio Geral LDA

Luanda, Angola

January 2012 - January 2018

Directed daily logistics, warehousing, and distribution operations
• Coordinated international freight, shipping schedules, and customs documentation
• Integrated ERP systems between Angola operations and Dubai headquarters
• Reduced operational and logistics costs by 15% through route optimization and vendor
renegotiation
• Improved supply chain visibility through ERP integration and reporting automation

Company industry:
Distribution, Supply Chain & Logistics
Job role:
Manufacturing

Senior Oracle Applications Developer

January 2008 - January 2012

HYPERLINK (RDC)

Abu Dhabi, United Arab Emirates

January 2008 - January 2012

• Developed and implemented Oracle Applications modules for HR, Payroll, Finance, and Inventory
• Led systems integration, workflow automation, and data security enhancements
• Delivered enterprise HR and payroll systems for major regional organizations
• Improved system processing speed by 30% through custom APIs and workflow automation

Company industry:
IT Services
Job role:
Information Technology

Developed HR and Finance Reports, System administrator

January 2011 - November 2011

Tanmia

Beirut, Lebanon

January 2011 - November 2011

Company industry:
Food & Beverage Production
Job role:
Information Technology

on Oracle Apps

October 2010 - January 2011

ADMC (Abu Dhabi Media Company)

Abu Dhabi, United Arab Emirates

October 2010 - January 2011


• Interface customization, Financial Reports Customization
Coordinate and monitor troubleshooting to isolate and diagnose common system problems

Company industry:
Advertising

Oracle technical consultant

October 2009 - December 2010

MOI bahrain

Manama, Bahrain

October 2009 - December 2010

Finance - Customization of Credit Check Workflow

Company industry:
Public Administration

Education

AUST-American University of science and technology

December 2008

December 2008

Bachelor's degree, MIS

Lebanon

American University of Science C Technology (AUST)

January 2008

January 2008

Bachelor's degree, management information system

Lebanon

AUST

January 2008

January 2008

Bachelor's degree, Management Information Systems

Lebanon

AUST-American University of science and technology

January 2007

January 2007

Bachelor's degree, Computer science

Lebanon

AUST

January 2007

January 2007

Bachelor's degree, Computer Science

Lebanon

Lycee notre dam de magdoushe

July 2004

July 2004

High school or equivalent, high school certificate

Lebanon

Skills

LOGISTICS
Expert
LOGISTICS
Expert
SUPPLY CHAIN MANAGEMENT
Expert
SUPPLY CHAIN MANAGEMENT
Expert
SUPPLY MANAGEMENT
Intermediate
SUPPLY MANAGEMENT
Intermediate
MANAGEMENT
Intermediate
MANAGEMENT
Intermediate
LOGISTICS MANAGEMENT
Intermediate
LOGISTICS MANAGEMENT
Intermediate
SUPPLY CHAIN OPTIMIZATION
Intermediate
SUPPLY CHAIN OPTIMIZATION
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
SUPPLY CHAIN
Intermediate
SUPPLY CHAIN
Intermediate
PROCESS IMPROVEMENT
Intermediate
PROCESS IMPROVEMENT
Intermediate
CONSTRUCTION
Intermediate
CONSTRUCTION
Intermediate
DISTRIBUTION MANAGEMENT SYSTEMS
Intermediate
DISTRIBUTION MANAGEMENT SYSTEMS
Intermediate
ORACLE APPLICATIONS
Intermediate
ORACLE APPLICATIONS
Intermediate
PROCUREMENT
Intermediate
PROCUREMENT
Intermediate
TALLY ERP
Intermediate
TALLY ERP
Intermediate
TIMELINES
Intermediate
TIMELINES
Intermediate
VENDOR MANAGEMENT
Intermediate
VENDOR MANAGEMENT
Intermediate
WAREHOUSING
Intermediate
WAREHOUSING
Intermediate
COST REDUCTION
Intermediate
COST REDUCTION
Intermediate
INDUSTRIAL ENGINEERING
Intermediate
INDUSTRIAL ENGINEERING
Intermediate
INVENTORY CONTROL
Intermediate
INVENTORY CONTROL
Intermediate
OPERATIONAL EFFICIENCY
Intermediate
OPERATIONAL EFFICIENCY
Intermediate

Languages

Arabic
Native Speaker
English
Expert
French
Expert
Portuguese
Expert

Training and Certifications

Certifications
Red Hat Unix System Administrator
Oracle Certified Master 11g
Oracle Applications (9i–11g)
Oracle Certified Professional
Cisco CCNA (1–4)
ccna
AUST
Jun 2008
Unix Red Hat System Administrator
Oracle Apps Developer
Cisco CCNA