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Mazen Hammoud, Freelance Performance Marketing & Shopify Specialist

Mazen Hammoud

Freelance Performance Marketing & Shopify Specialist·Freelance - Fashion, Beauty, Retail

Lebanon

Bachelor's degree, Administration And Information Systems

Work experience

Total years of experience: 14 years, 7 months

Freelance Performance Marketing & Shopify Specialist

January 2021 - Present

Freelance - Fashion, Beauty, Retail

Beirut, Lebanon •Remote

January 2021 - Present

• Manage Meta & Google Ads for 5+ Shopify DTC brands, optimizing
ROAS and lowering CPA via audience & creative testing
• Built and optimized Shopify stores, GTM/GA4 tracking, Klaviyo flows
and Looker Studio dashboards
• Improved retention by applying 10 years high-trust service expertise to
lifecycle marketing
Company industry:
Retail & Wholesale
Job role:
Marketing and PR

Cabin Supervisor

January 2016 - January 2021

Air Arabia

Sharjah, United Arab Emirates

January 2016 - January 2021

Act as Air Arabia ambassador; always strive to achieve customers loyalty
and promote a positive corporate image. Ensure all the needs of customers
including services, safety, security, comfort, and wellbeing catered by team
throughout the flight duty are in line with set measures and companys
adopted policies and procedures.
Company industry:
Airlines

Cabin Crew

January 2012 - January 2016

Air Arabia

Sharjah, United Arab Emirates

January 2012 - January 2016

Ensure safety and comfort of customers throughout the flight duty while
providing excellent customer service.
Company industry:
Airlines

Customer Service Rep

January 2011 - January 2011

Air Arabia

Sharjah, United Arab Emirates

January 2011 - January 2011

Handling requests, complains, flight bookings, eligibilities, etc.
Company industry:
Airlines

Education

Skyline University College; University City of Sharjah

January 2012

January 2012

Bachelor's degree, Administration And Information Systems

United Arab Emirates

Indian Public High School

January 2007

January 2007

High school or equivalent, Commerce

United Arab Emirates

Skills

ACCOUNTING

Intermediate

BUSINESS ADMINISTRATION

Intermediate

BUSINESS STUDIES

Intermediate

COMPUTER SCIENCE

Intermediate

CONFIDENT COMMUNICATOR

Intermediate

CUSTOMER SERVICE

Intermediate

ECONOMICS

Intermediate

INFORMATION SYSTEMS

Intermediate

RELATIONSHIP MANAGEMENT

Intermediate

SALES

Intermediate

COMPUTER LITERACY

Intermediate

CERTIFIED PUBLIC ACCOUNTANT

Intermediate

CONFLICT MANAGEMENT

Intermediate

DIGITAL MARKETING

Intermediate

ENTHUSIASM

Intermediate

GOOGLE ADS

Intermediate

METADATA

Intermediate

TENACITY

Intermediate

TRUSTWORTHINESS

Intermediate

SHOPIFY

Intermediate

Languages

Arabic

Beginner

English

Beginner