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Mazen Karanouh, Operations Manager

Mazen Karanouh

Operations Manager·Grand Gulf Food Company

Saudi Arabia

Master's degree, Business Administration

Work experience

Total years of experience: 20 years, 4 months

Operations Manager

January 2023 - Present

Grand Gulf Food Company

Jeddah, Saudi Arabia

I found this job using Bayt.com

January 2023 - Present

Creating and maintaining standards Operating procedure,
Opening new branches, Hiring and recruiting, Cost control, Budgeting and Forcasting, Food safety procedures, financial and business analysis.
Company industry:
Catering, Food Service, & Restaurant
Job role:
Hospitality and Tourism

Director of Operations

June 2022 - January 2023

HBbrands

Riyadh, Saudi Arabia

June 2022 - January 2023

managing 100+ QSR stores, Managing 6 Area Managers and 20 store managers .
Persuing business opportunities for growth and development.
Decision maker in Marketing, Operations cost, logistics and final quality approvals.
forming the company yearly budget based on market study and plans.
Company industry:
Catering, Food Service, & Restaurant
Job role:
Hospitality and Tourism

Head Of Operations

July 2020 - June 2022

MAFAZ

Riyadh, Saudi Arabia

July 2020 - June 2022

directs and oversees all aspects of the organization's food and beverage planning and service, with duties to include menu planning and costs, preparation and presentation of food and drinks, and adherence to quality and safety standards. Plans, coordinates, and oversees special events.
Assesses risks and makes recommendations based on a thorough analysis of all factors involved in a business situation.
I identify marketing opportunities to promote food and beverage products.
Reporting to the CEO directly .
I manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. Developing the budget monthly and yearly . Capable of resolving escalated issues arising from operations and requiring coordination with other departments.
Company industry:
Catering, Food Service, & Restaurant
Job role:
Hospitality and Tourism

Area Manager

August 2017 - July 2020

Al-Shaya

Jeddah, Saudi Arabia

August 2017 - July 2020

Managing 150 plus employee through a management team, responsible for complete P&L, training new managers for new projects, helping in developing standard operating procedures and policies, responsible for maintaining high food safety standards and practices. Developing menu engineering analysis and setting goals and targets. Building an effectives public relation with wide range of customers and helping in marketing plans.
Company industry:
Catering, Food Service, & Restaurant
Job role:
Hospitality and Tourism

Restaurants General Manager

June 2008 - August 2017

Arabian Food Supplies (Fuddruckers and Chillis)

Jeddah, Saudi Arabia

June 2008 - August 2017

High standards of casual dining, Managing total of 6 Managers and 100+ employee, my main role can be resumed as follow:
Revenue Analysis,
Standard creation and implementation,
Menu Engineering,
Cost control, revenue analysis and action plans,
Food safety and Haccp controller.
Strategic, Marketing and Sales plans,
Yearly and monthly Budget,
Conducting hospitality training courses and managers meetings,
Customer satisfaction and relation.
Company industry:
Hospitality & Accomodation
Job role:
Management

FOOD AND BEVERAGE MANAGER

August 2006 - April 2008

DURROY HOTEL

Beirut, Lebanon

August 2006 - April 2008

Reporting to the Hotel General Manager( Owner) sales oriented, dealing with in house and outside customers for large food production events, banquet and catering, budgeting the complete food and beverages department and tracking the daily, monthly and yearly sales compared to budget, opening new restaurant in premises, menu development, Training courses, marketing studies .
Company industry:
Hospitality & Accomodation
Job role:
Management

Area Manager

September 2005 - March 2006

La Cabana Rest & Cafe Chain

Abu Dhabi, United Arab Emirates

September 2005 - March 2006

Menu engineering and revenue analysis and cost control, training the staff on the new standards, recruiting new staff for the development plan, creating new image for the concept was my major role but short period due to the insufficient funds for the development.
Company industry:
Management Consulting
Job role:
Management

Education

Baytown University Texas, USA (Legalized by the Saudi Embassy, document number 562787) )

January 2013

January 2013

Master's degree, Business Administration

Saudi Arabia

GPA (point): 3.8 out of 5

GPA (point): 3.8 out of 5

distinguished in Hospitality Management

Lebanese University

July 2003

July 2003

Bachelor's degree, Hotel and Restaurant Management

Lebanon

GPA (percentage): 84%

GPA (percentage): 84%

Certificate of appreciation from Qatar embassy in Lebanon.
View attachment

Skills

Cost Control
Expert
Cost Control
Expert
Budgetary
Expert
Budgetary
Expert
Restaurants Management
Expert
Restaurants Management
Expert
Hospitality Management
Expert
Hospitality Management
Expert
Analysis
Expert
Analysis
Expert
Microsoft office
Expert
Microsoft office
Expert
MICROSOFT OUTLOOK
Expert
MICROSOFT OUTLOOK
Expert
Menu engineering
Expert
Menu engineering
Expert
Inventory
Expert
Inventory
Expert
Food safety auditor
Expert
Food safety auditor
Expert
Budgeting and Market Analysis
Expert
Budgeting and Market Analysis
Expert
Cost control
Expert
Cost control
Expert
planning
Expert
planning
Expert
operations management
Expert
operations management
Expert
problem solving
Expert
problem solving
Expert
Training for Mid-High level Hospitality management
Expert
Training for Mid-High level Hospitality management
Expert
Leadership
Expert
Leadership
Expert
Development strategies
Expert
Development strategies
Expert
Cost Control
Expert
Cost Control
Expert
Budgetary
Expert
Budgetary
Expert
Restaurants Management
Expert
Restaurants Management
Expert
Hospitality Management
Expert
Hospitality Management
Expert
Analysis
Expert
Analysis
Expert

Languages

English
Expert
French
Expert
Arabic
Native Speaker

Training and Certifications

Certifications
Servsafe Manager
Apr 2016 - Apr 2021
International English Language
Feb 2010
Certificate of Appreciation from Qatar Embassy
Jan 2002
Food Safety ( level 3) from CIEH
HACCP , Level 3 , CIEH
Training
Hotel Front Office
BASS Hotel and Resorts
Sep 2001
Business analysis , Investment appraisals , Cash management , Budgeting and Planning.
Al Naghi for high level training
May 2017
Human resources fundamentals and Leadership
Al Naghi for high level training
Apr 2017

Recommendations

Ziad Hamad

Dec 2014

Dec 2014

Senior Production Executive•Colleague

Professional manager - very organized - quality oriented - motivates people - maintains high standards

Walid Itani

Dec 2014

Dec 2014

Director of Professional Services•Client

Mazen is a service-oriented manager who always strives to maintain the highest levels of quality and professionalism in everything he does. He has a wonderful character that allows him to build rapport with his clients and gain their trust and loyalty. He also has the ability to lead teams and motivate people who work under his supervision. I think he would be a valuable asset for any organization he works in.

Nabil Naamani

Dec 2014

Dec 2014

Service Department Manager•Client

Mazen is a very responsible and dedicated person, and who loves his work. He has a big margin of innovation which makes his work special. I accompanied him as a chef and manager where his unique expertise is vivid and where his friendly disposition with people made him a popular person.

Hobbies

  • CHESS , READING, BASKETBALL