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Mazen Khaleefeh, operation manager

Mazen Khaleefeh

operation manager·Destination for travel and tourism

Jordan

Higher diploma, MIS

Work experience

Total years of experience: 14 years, 10 months

operation manager

January 2023 - Present

Destination for travel and tourism

Amman, Jordan

January 2023 - Present

Company industry:
Tourism, Museum, & Cultural
Job role:
Hospitality and Tourism

Technical support supervisor

January 2008 - May 2019

Manarat Alshakiya Schools

Other

January 2008 - May 2019

Job title: Technical support supervisor (1-10-2008 until 30-05-2019 ) Key Responsibilities Include:
-Full employees support and trouble shootingtroubleshooting on the Maarif Learning Gate MLG at based on ofice 365 and eduwave e-learning platform
-Full students support on MLG at my branch
-Full training for new employees at MLG
-Full follow-up and maintenance for all desktops, laptops and all other devices and software
-Technical Pre-preparation for the New Year.
-Preparing the needed equipment to support the foundation's needs.
-Getting and comparing the new devices and the needed furniture ofers.
-Install new Hardware, software and operating system
-Prepare all the reports for the maintenance with recommendations for the best-suggested solutions reported to the technical support manager.
-Preparing and implementing the needed training courses for the new software installed and for the new employees
Company industry:
Primary, Prep, & Secondary School
Job role:
Information Technology

Education

The Arab Academy For Banking And Financial Sciences

January 2003

January 2003

Higher diploma, MIS

Jordan

GPA (rating): Very good

GPA (rating): Very good

Management information system

Skills

IT Technical Support
Expert
IT Technical Support
Expert
Computer Science
Expert
Computer Science
Expert
Communication Skills
Expert
Communication Skills
Expert
Technical Support
Expert
Technical Support
Expert
Microsoft Office
Expert
Microsoft Office
Expert
OPERATING SYSTEMS
Expert
OPERATING SYSTEMS
Expert
TECHNICAL SUPPORT
Expert
TECHNICAL SUPPORT
Expert
REGISTRATION
Expert
REGISTRATION
Expert
COMPUTER MAINTENANCE
Beginner
COMPUTER MAINTENANCE
Beginner
COMPUTER SYSTEMS
Beginner
COMPUTER SYSTEMS
Beginner
GRAPHIC DESIGN
Beginner
GRAPHIC DESIGN
Beginner
INSTALLATION
Beginner
INSTALLATION
Beginner
MANAGEMENT
Beginner
MANAGEMENT
Beginner
PROJECT MANAGEMENT INSTITUTE (PMI) METHODOLOGY
Beginner
PROJECT MANAGEMENT INSTITUTE (PMI) METHODOLOGY
Beginner
SALES
Beginner
SALES
Beginner
Computer Science
Expert
Computer Science
Expert
Communication Skills
Expert
Communication Skills
Expert
Technical Support
Expert
Technical Support
Expert
Microsoft Office
Expert
Microsoft Office
Expert

Languages

English
Expert
Arabic
Expert

Training and Certifications

Training
PMP
Nell
Jul 2025
PMP
Nell Academy
Apr 2025

Hobbies

  • Swimming