مازن قاسم

My short term objectives include; mastering of the FMCG business, building a career path with consumer goods.
1- Manage operation of the High Frequency sales unit, wholesale, large grocery
2- Come up with marketing plans for promoting FMCG's, and monitoring the performance of the sales team to achieve their goals.
3- responsible for maintain the cohesion between my company and of Trust customer
4 - Participate in setting and carrying out the company's promotion campaigns

. have extensive knowledge of managing a sales team and understanding each position within the team
. providing focus and expertise on managing key relationships with the key retail group
. I have provided leadership and motivation in order to achieve growth and profitability whilst implementing and enforcing company policies and procedures.
. Leading the Sales team to accomplish high performance levels and customer service standards.
. develop and execute the route to market and coverage plan, competitor tracking, driving and maximizing profitability to gain market share
. Trade marketing programs and category development. Developing annual budgets, quarterly forecast and monthly rolling demand plans and reporting results of department while being accountable for the management and expansion of the domestic and export sales base across channel

• Responsible of marketing and selling the company products of nationwide, also dealing with costumers complains
• Participate in setting and carrying out the company's promotion campaigns.
• In charge of preparing price offers and shipment delivery official letters to both whole and retail selling points.
Participate in setting marketing strategies depending on feed back information about competitive products order to organize the quality as well as the quantities of production. in the market in

• Supervises and assists in scheduling cashiers and customer service desk teams.
• Leads by example, implementing the Safeway service standards.
• Periodically participates in the Manager on Duty Program.
• Responsible for all new associate training and tracking.
• Address special guest preferences recorded in guest history profiles
• Provide quality service with colleagues to the customers by responding to requests promptly, and efficiently.
• Resolving customer issues, answering phones, providing gift wrap and processing change requests