Sales Assistant
Pioneer Educational Services
مجموع سنوات الخبرة :2 years, 6 أشهر
•Assisted the sales team in executing successful client campaigns, resulting in a 30% increase in customer engagement and retention rates.
•Administered over 500+ Customers to CRM system to accurately track their interactions and preferences, resulting in a reduction in response time to client inquiries.
•Organized and executed company-hosted events to build relationships with customers, resulting in a 10% increase in new business referrals.
•Researched potential collaboration opportunities with 146 local government hospitals and 27 social media influencers and provided valuable insights for the marketing team to develop targeted campaigns.
•Played a critical role as a laboratory technician, utilizing expert knowledge to successfully perform total RNA extraction, reverse transcription, and RT-PCR using cDNA which resulted in a high accuracy rate.
•Student Representative (2020-2023) •Research Assistant •Lancaster University Undergraduate Research Conference "Facilitator's Choice Prize"
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