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mazhar iqbal, it support technician

mazhar iqbal

it support technician·Al Musa Technology system

Saudi Arabia

Bachelor's degree, Information Technology

Work experience

Total years of experience: 5 years, 2 months

it support technician

December 2025 - Present

Al Musa Technology system

Al-Wajh, Saudi Arabia

December 2025 - Present

Handling network termination, fiber work, and splicing and camera installation. Supporting ongoing site work and maintenance tasks.

Company industry:
IT Services
Job role:
Information Technology

IT Support Specialist

January 2021 - August 2025

EM Service & Solution

Multan, Pakistan

January 2021 - August 2025

• Delivered technical support for hardware, software, and network issues.
• Installed, configured, and maintained desktops, laptops, and company applications.
• Managed user accounts, email setup, password resets, and access permissions.
• Troubleshot LAN/WAN, Wi-Fi, and IP-related issues.
• Performed routine updates, maintenance, and antivirus monitoring.
• Provided remote support to ensure fast resolution times.
• Maintained IT asset inventory and supported system upgrades.
• Documented incidents and created user guides for recurring issues.

Company industry:
IT Services
Job role:
Information Technology

Education

Lahore garrison university

September 2020

September 2020

Bachelor's degree, Information Technology

Pakistan

PVTC

August 2016

August 2016

Diploma, computer

Pakistan

BISE

January 2016

January 2016

High school or equivalent, Computer Science

Pakistan

BISE Sardogha

August 2013

August 2013

High school or equivalent, science

Pakistan

Skills

IT Administration
Expert
IT Administration
Expert
Admin Assistant
Expert
Admin Assistant
Expert
Sales
Expert
Sales
Expert
Data Entry
Expert
Data Entry
Expert
Front end Development
Expert
Front end Development
Expert
Hardware Troubleshooting
Intermediate
Hardware Troubleshooting
Intermediate
Network Troubleshooting
Intermediate
Network Troubleshooting
Intermediate
Software Installation & Configuration
Intermediate
Software Installation & Configuration
Intermediate
COMPLIANCE TESTING
Intermediate
COMPLIANCE TESTING
Intermediate
COMPUTER NETWORKS
Intermediate
COMPUTER NETWORKS
Intermediate
INFORMATION TECHNOLOGY OPERATIONS
Intermediate
INFORMATION TECHNOLOGY OPERATIONS
Intermediate
LASER PRINTERS
Intermediate
LASER PRINTERS
Intermediate
NETWORK INFRASTRUCTURE
Intermediate
NETWORK INFRASTRUCTURE
Intermediate
PACKAGING AND LABELING
Intermediate
PACKAGING AND LABELING
Intermediate
RELIABILITY
Intermediate
RELIABILITY
Intermediate
REMOTE TECHNICAL SUPPORT
Intermediate
REMOTE TECHNICAL SUPPORT
Intermediate
TECHNICAL SUPPORT
Intermediate
TECHNICAL SUPPORT
Intermediate
COMPONENT BASED SOFTWARE ENGINEERING
Intermediate
COMPONENT BASED SOFTWARE ENGINEERING
Intermediate
COMPUTER PROGRAMMING
Intermediate
COMPUTER PROGRAMMING
Intermediate
INTEGRATION PLATFORMS
Intermediate
INTEGRATION PLATFORMS
Intermediate
INTERFACE DESIGN
Intermediate
INTERFACE DESIGN
Intermediate
INTUITIVE NAVIGATION
Intermediate
INTUITIVE NAVIGATION
Intermediate
JAVASCRIPT PROGRAMMING LANGUAGE
Intermediate
JAVASCRIPT PROGRAMMING LANGUAGE
Intermediate
WEB APPLICATIONS
Intermediate
WEB APPLICATIONS
Intermediate
WRITING
Intermediate
WRITING
Intermediate

Social profiles

Languages

English
Intermediate
Urdu
Expert
Arabic
Beginner
Punjabi
Beginner

Training and Certifications

Certifications
IT Customer Support Basics
Introduction to IoT and Digital Transformation
Soft Skills Training
Computer Application & Office Professional
Matriculation