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mazhar iqbal, it support technician

mazhar iqbal

it support technician·Al Musa Technology system

Saudi Arabia

Bachelor's degree, Information Technology

Work experience

Total years of experience: 5 years, 3 months

it support technician

December 2025 - Present

Al Musa Technology system

Al-Wajh, Saudi Arabia

December 2025 - Present

Handling network termination, fiber work, and splicing and camera installation. Supporting ongoing site work and maintenance tasks.

Company industry:
IT Services
Job role:
Information Technology

IT Support Specialist

January 2021 - August 2025

EM Service & Solution

Multan, Pakistan

January 2021 - August 2025

• Delivered technical support for hardware, software, and network issues.
• Installed, configured, and maintained desktops, laptops, and company applications.
• Managed user accounts, email setup, password resets, and access permissions.
• Troubleshot LAN/WAN, Wi-Fi, and IP-related issues.
• Performed routine updates, maintenance, and antivirus monitoring.
• Provided remote support to ensure fast resolution times.
• Maintained IT asset inventory and supported system upgrades.
• Documented incidents and created user guides for recurring issues.

Company industry:
IT Services
Job role:
Information Technology

Education

Lahore garrison university

September 2020

September 2020

Bachelor's degree, Information Technology

Pakistan

PVTC

August 2016

August 2016

Diploma, computer

Pakistan

BISE

January 2016

January 2016

High school or equivalent, Computer Science

Pakistan

BISE Sardogha

August 2013

August 2013

High school or equivalent, science

Pakistan

Skills

IT Administration

Expert

Admin Assistant

Expert

Sales

Expert

Data Entry

Expert

Front end Development

Expert

Hardware Troubleshooting

Intermediate

Network Troubleshooting

Intermediate

Software Installation & Configuration

Intermediate

COMPLIANCE TESTING

Intermediate

COMPUTER NETWORKS

Intermediate

INFORMATION TECHNOLOGY OPERATIONS

Intermediate

LASER PRINTERS

Intermediate

NETWORK INFRASTRUCTURE

Intermediate

PACKAGING AND LABELING

Intermediate

RELIABILITY

Intermediate

REMOTE TECHNICAL SUPPORT

Intermediate

TECHNICAL SUPPORT

Intermediate

COMPONENT BASED SOFTWARE ENGINEERING

Intermediate

COMPUTER PROGRAMMING

Intermediate

INTEGRATION PLATFORMS

Intermediate

INTERFACE DESIGN

Intermediate

INTUITIVE NAVIGATION

Intermediate

JAVASCRIPT PROGRAMMING LANGUAGE

Intermediate

WEB APPLICATIONS

Intermediate

WRITING

Intermediate

Social profiles

Languages

English

Intermediate

Urdu

Expert

Arabic

Beginner

Punjabi

Beginner

Training and Certifications

Certifications
IT Customer Support Basics
Introduction to IoT and Digital Transformation
Soft Skills Training
Computer Application & Office Professional
Matriculation