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Mahmmoud Ahmed Hossam El-Dien hossam el dien, Technical Support Engineer

Mahmmoud Ahmed Hossam El-Dien hossam el dien

Technical Support Engineer·tedata

Saudi Arabia

High school or equivalent, Unix solaris 10 System Administration track

Work experience

Total years of experience: 2 years, 2 months

Technical Support Engineer

January 2012 - April 2013

tedata

Cairo, Egypt

January 2012 - April 2013

Technical Support Engineer responsible for Managing all Unix & Linux services and applications, power systems support. Support and maintenance of operating systems and network connectivity for all UNIX & Linux servers, Monitors system performance on a daily, Provides reliable backup services
also responsable for Handling calls for all TEDATA customer & troubleshooting over the phone HOME ADSL problems
Company industry:
IT Services
Job role:
Information Technology

Unix System Administration

November 2010 - August 2011

NEWHORIZONS training center

Cairo, Egypt

November 2010 - August 2011

MCIT Scholarship ( 9 months ) , at NEWHORIZONS training center , dokki branch from 11\2010 to 9\2011
Company industry:
IT Services
Job role:
Information Technology

Education

MCIT Scholarship

October 2011

October 2011

High school or equivalent, Unix solaris 10 System Administration track

Egypt

- MCIT Scholarship Unix solaris 10 System Administration track, at NEWHORIZONS training center , dokki branch from 11\2010 to 10\2011

Faculty of Specific Education

May 2008

May 2008

Bachelor's degree, education technology

Egypt

Skills

Unix Administration
Expert
Unix Administration
Expert
System Administration
Expert
System Administration
Expert
Linux server administration
Expert
Linux server administration
Expert
Sales Skills Training
Expert
Sales Skills Training
Expert
Technical Communication
Expert
Technical Communication
Expert
Project management
Intermediate
Project management
Intermediate
Managing Time and Surviving stress
Intermediate
Managing Time and Surviving stress
Intermediate
Communication Skills
Intermediate
Communication Skills
Intermediate
Presentation Skills
Intermediate
Presentation Skills
Intermediate
Unix Administration
Expert
Unix Administration
Expert
System Administration
Expert
System Administration
Expert
Linux server administration
Expert
Linux server administration
Expert
Sales Skills Training
Expert
Sales Skills Training
Expert
Technical Communication
Expert
Technical Communication
Expert

Languages

English

Expert

Arabic

Expert

Training and Certifications

Certifications
Oracle Solaris 10 System Administrator , Network Administrator , Security Administrator
NEWHORIZONS training center
Nov 2010 - Oct 2011