Total Years of Experience: 14 Years, 0 Months
September 2016
To Present
Manager, Human Resources
at icddr,b
Location :
Bangladesh
1. Communicate with HR head and department heads regarding HR planning and management.
2. Work with developing the job specification and role clarification process.
3. Create advertisement and arrange to publish it through proper channel.
4. Act as administrator regarding recruitment and selection processes
5. Manage employment contracts (i.e extension, release, transfer etc.)
6. Ensure proper on-boarding of new hires as per icddr, b policies.
7. Conduct induction for newly joined staffs.
8. Management of hiring consultant both local and international
9. Facilitate timely and efficient staff performance appraisal system
10. Implement staff regulations and rules and monitor compliance
11. Participate in Training Needs Analysis (TNA) process.
12. Work with the Talent Reward and Recognition department for staff benefits, retirement, and effective separation process.
13. Initiate employee engagement programs, satisfaction surveys, suggestion programs, and resolve conflicts and grievance related issues.
14. Maintain open door policy for better communication with employees and management.
15. Assist resolving respective center’s staffs’ conflict issues.
16. Prepare various letters for the requirement of the employees (i.e: NOC, experience certificate, salary certificate etc.).
17. Assist the Head of HRM in different disciplinary procedure and actions.
18. Nominated as safety and wellbeing representative from HR team and maintain safety and work for staffs’ wellbeing issues.
2. Work with developing the job specification and role clarification process.
3. Create advertisement and arrange to publish it through proper channel.
4. Act as administrator regarding recruitment and selection processes
5. Manage employment contracts (i.e extension, release, transfer etc.)
6. Ensure proper on-boarding of new hires as per icddr, b policies.
7. Conduct induction for newly joined staffs.
8. Management of hiring consultant both local and international
9. Facilitate timely and efficient staff performance appraisal system
10. Implement staff regulations and rules and monitor compliance
11. Participate in Training Needs Analysis (TNA) process.
12. Work with the Talent Reward and Recognition department for staff benefits, retirement, and effective separation process.
13. Initiate employee engagement programs, satisfaction surveys, suggestion programs, and resolve conflicts and grievance related issues.
14. Maintain open door policy for better communication with employees and management.
15. Assist resolving respective center’s staffs’ conflict issues.
16. Prepare various letters for the requirement of the employees (i.e: NOC, experience certificate, salary certificate etc.).
17. Assist the Head of HRM in different disciplinary procedure and actions.
18. Nominated as safety and wellbeing representative from HR team and maintain safety and work for staffs’ wellbeing issues.
April 2014
To September 2016
Senior Human Resources Officer (Compensation)
at icddr,b
Location :
Bangladesh
1. Coordinate discontinuation of fellowship arrangement with the Fellow staff and process smooth separation procedure in order to ensure effective management of employee separations as per the HR policies and procedures.
2. Update leaves information of staff members on the system and generates periodic leave statements following up with the staff.
3. Process approval of all types of leaves as per the request and guidelines.
4. Prepare letters of correspondence on leave application of the staff and distribute to the concerns.
5. Receive short term travel health insurance bills and review for accuracy and process approval on final bill as per the guidelines
6. Communicate with the staff for clarification if needed.
7. Prepare submission document and forward to Finance for processing payment of the bill and follow up if required.
8. Receive request for retirement and review for compliance.
9. Coordinate issuance of termination letter with the Senior Manager and communicate with the staff member.
10. Assist the HR Manager in preparing Job Advertisement including role clarification, job profile, and required competence.
11. Arrange written test and interview followed by preparing recruitment matrix and recruitment minutes after final selection.
12. Assist HR Manager preparing contracts for newly appointed Fixed tern, CSA, and daily based workers and prepare personal files after receiving proper documents from the staffs.
13. Issues different letters like, release letter, experience certificate, salary certificate, NOC for staffs.
2. Update leaves information of staff members on the system and generates periodic leave statements following up with the staff.
3. Process approval of all types of leaves as per the request and guidelines.
4. Prepare letters of correspondence on leave application of the staff and distribute to the concerns.
5. Receive short term travel health insurance bills and review for accuracy and process approval on final bill as per the guidelines
6. Communicate with the staff for clarification if needed.
7. Prepare submission document and forward to Finance for processing payment of the bill and follow up if required.
8. Receive request for retirement and review for compliance.
9. Coordinate issuance of termination letter with the Senior Manager and communicate with the staff member.
10. Assist the HR Manager in preparing Job Advertisement including role clarification, job profile, and required competence.
11. Arrange written test and interview followed by preparing recruitment matrix and recruitment minutes after final selection.
12. Assist HR Manager preparing contracts for newly appointed Fixed tern, CSA, and daily based workers and prepare personal files after receiving proper documents from the staffs.
13. Issues different letters like, release letter, experience certificate, salary certificate, NOC for staffs.
June 2011
To March 2014
Student Service Executive
at Chartered Institute of Management Accountants (CIMA)
Location :
Bangladesh
1. Maintain overall financial activity of Bangladesh Branch and send reports to the finance executive in Sri Lanka assigned for MESANA offices each month.
2. Assist in overall administrative work of CIMA Bangladesh branch.
3. Maintain correspondence with Sri Lanka office (Regional HQ).
4. Arrange CIMA Global Business Challenge in Bangladesh which is an international case competition organized by CIMA and sponsored by Barclays Capital, UK.
5. Arrange seminars, conferences with corporate houses, and training for corporate & CIMA tuition colleges mostly in association with UKTI (United Kingdom Trade & Investment) in British High Commission.
6. Maintain training calendar and annual training budget for Bangladesh staffs with direct cooperation of the CIMA HRBP in Malaysia.
7. Facilitate training for Bangladesh staff as well as MESANA staffs in annual staff conferences.
8. Maintain Bangladesh Staffs’ personal files.
9. Maintain Bangladesh Staffs’ leave management.
10, Arrange all sort of VISA, International travels, and accommodation of Bangladesh staffs for international travels and other country staffs who visits Bangladesh for seminars and conferences.
11. Assist the partner organizations (Zahur & Mustafiz, Dr. Kamal Ahmed and Associates) in payroll and staff benefits in Bangladesh.
12. Make the marketing communication budget and delivery plan for Bangladesh Branch.
13. Maintain a performance evaluation process of CIMA tuition colleges.
14. Arrange training for the local staffs of tuition colleges regarding the qualification, counseling, and prospective student feedback techniques.
15. Make student outreach campaign like presentations, road shows in different educational institutions being a public speaker.
16. Arrange member outreach campaign like conferences, networking sessions.
17. Counsel prospective students regarding CIMA and career developmen.
18. Arrange different in house and public training programs along with train the trainer programs for tuition colleges and general people.
19. Train all the student counselors of tuition colleges regarding the qualification and counseling style.
20. Develop CIMA Islamic Finance promotions and communication plans.
21. Develop CIMA market outside of Dhaka (Chittagong & Khulna).
22. Assist the CIMA Bangladesh Country Manager in arranging and organizing meetings with both private and public sector top level officials, take meeting minutes and follow-up actions etc.
23. Was responsible for overall office setup, manage approval from BOI and Bangladesh Bank for foreign remittances transfer.
2. Assist in overall administrative work of CIMA Bangladesh branch.
3. Maintain correspondence with Sri Lanka office (Regional HQ).
4. Arrange CIMA Global Business Challenge in Bangladesh which is an international case competition organized by CIMA and sponsored by Barclays Capital, UK.
5. Arrange seminars, conferences with corporate houses, and training for corporate & CIMA tuition colleges mostly in association with UKTI (United Kingdom Trade & Investment) in British High Commission.
6. Maintain training calendar and annual training budget for Bangladesh staffs with direct cooperation of the CIMA HRBP in Malaysia.
7. Facilitate training for Bangladesh staff as well as MESANA staffs in annual staff conferences.
8. Maintain Bangladesh Staffs’ personal files.
9. Maintain Bangladesh Staffs’ leave management.
10, Arrange all sort of VISA, International travels, and accommodation of Bangladesh staffs for international travels and other country staffs who visits Bangladesh for seminars and conferences.
11. Assist the partner organizations (Zahur & Mustafiz, Dr. Kamal Ahmed and Associates) in payroll and staff benefits in Bangladesh.
12. Make the marketing communication budget and delivery plan for Bangladesh Branch.
13. Maintain a performance evaluation process of CIMA tuition colleges.
14. Arrange training for the local staffs of tuition colleges regarding the qualification, counseling, and prospective student feedback techniques.
15. Make student outreach campaign like presentations, road shows in different educational institutions being a public speaker.
16. Arrange member outreach campaign like conferences, networking sessions.
17. Counsel prospective students regarding CIMA and career developmen.
18. Arrange different in house and public training programs along with train the trainer programs for tuition colleges and general people.
19. Train all the student counselors of tuition colleges regarding the qualification and counseling style.
20. Develop CIMA Islamic Finance promotions and communication plans.
21. Develop CIMA market outside of Dhaka (Chittagong & Khulna).
22. Assist the CIMA Bangladesh Country Manager in arranging and organizing meetings with both private and public sector top level officials, take meeting minutes and follow-up actions etc.
23. Was responsible for overall office setup, manage approval from BOI and Bangladesh Bank for foreign remittances transfer.
November 2010
To April 2011
Management Trainee (Human Resource Development)
at Unilliance Textiles Limited
Location :
Bangladesh
1. Receive training about overall Textile Industry, company and its operations.
2. Perform duties in several departments like HR, Accounting, and Quality assurance as a part of training activities.
3. Managing all the training and development activities. Provide induction training for the new workers, arrange different health and safety training for both the workers and management.
4. Assisting the recruitment Manager in recruitment and selection process
5. Mantaining performance evaluation process.
6. Preparing department wise HR Budget.
7. Making job descriptions for executive level employees.
8. Managing personal files,
9. Taking disciplinary actions for worker consulting with the HR Head and issue show cause letter mantaining Bangladesh Labor Law 2006, etc.
2. Perform duties in several departments like HR, Accounting, and Quality assurance as a part of training activities.
3. Managing all the training and development activities. Provide induction training for the new workers, arrange different health and safety training for both the workers and management.
4. Assisting the recruitment Manager in recruitment and selection process
5. Mantaining performance evaluation process.
6. Preparing department wise HR Budget.
7. Making job descriptions for executive level employees.
8. Managing personal files,
9. Taking disciplinary actions for worker consulting with the HR Head and issue show cause letter mantaining Bangladesh Labor Law 2006, etc.
May 2008
To February 2009
Customer Manager
at Grameen Phone Limited
Location :
Bangladesh
1. Receive inquiry calls from customers.
2. Review customer complaints and search for possible solution.
3. Inform customers about their products features, tariff, and other value added services.
4. Give advices to the customers about the possible remedies or solutions of their problem and take actions immediately to solve them using different telecom software.
5. Provide latest information and tools to external partners (Grameen Phone’e external vendors) to make them capable to handle and deliver services to customers in ground level.
6. Provides satisfaction to both the subscribers and external partners and strives to continuously improve service delivery.
7. Record and encode the information that the customer gives.
8. Try to persuade the customer to subscribe latest services and promotions of Grameen Phone.
2. Review customer complaints and search for possible solution.
3. Inform customers about their products features, tariff, and other value added services.
4. Give advices to the customers about the possible remedies or solutions of their problem and take actions immediately to solve them using different telecom software.
5. Provide latest information and tools to external partners (Grameen Phone’e external vendors) to make them capable to handle and deliver services to customers in ground level.
6. Provides satisfaction to both the subscribers and external partners and strives to continuously improve service delivery.
7. Record and encode the information that the customer gives.
8. Try to persuade the customer to subscribe latest services and promotions of Grameen Phone.
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