Network Communication Engineer
Pakistan International Airlines
Total years of experience :17 years, 4 Months
•Closely work with other I.T teams for the continuous improvement in the area of service delivery and
end user support.
•Designing, planning and deployment of LAN and WAN solutions using Cisco devices.
•Working with end users in order to discuss their future needs and then plan accordingly in order to implement new systems as per the requirements.
•Administer and troubleshoot network, running EIGRP/OSPF routers, switches and access points.
•Managing server roles like DHCP, FAX, VOICE Conference and File print servers.
•Delegate projects to other team members and ensure their successful completion.
•Develop and document network/system diagrams, working instruction.
•Communicate and conduct meetings with different vendors for the deployment of new plans or
resolution of other operational issues (Both Voice & Data)
•Punching, crimping and testing Cables & Workstation Installations & troubleshooting
•Responsible for Structured Cabling design and implementation.
•Remote Desktop Support to the end users to resolve the routine problems.
•Managed Siemens EPABXs HiPath-4000, HiPath-3000 & Nortel Meridian 11-C installednationwide.
•Plan and allocate the Network Addressing for IP Telephone (VOIP).
•Provided the best possible support for Voice Communication 24*7.Performed routine maintenance tasks, Programming and backups of PABX and Servers.
•Managed Siemens EPABXs HiPath-4000 and HiPath-300 installed nationwide as Service Engineer.
•Managed and control the billing records using call accounting software (Tafseel) for all the telephone exchanges.
•Maintenance of Cisco Switches for proper connectivity among PABXs, Fax Server, Voice Conference Server and Remote location IP shelves.
•Installation and Maintenance of Siemens OpenScape Xpressions based IVR (Interactive Voice Response) and PC based Operator Consoles which work as Mini Call Centre.
•Installation and configuration of Siemens OptiPoint and OpenStage IP Phones.
•Maintenance and control of Siemens Meet ME Voice Conference Server (MMCS).
•Installation, maintenance and configuration of centralized Unified Communication Server, based on Siemens OpenScape Xpressions.
•Maintenance and configuration of Siemens AP-3700 remote shelf installed at various locations.