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Mc Queen Faraon ITIL, IT Helpdesk Supervisor

Mc Queen Faraon ITIL

IT Helpdesk Supervisor·Salam Technology

Qatar

Diploma, ISO 9001:2015 Lead Auditor Training

Work experience

Total years of experience: 13 years, 3 months

IT Helpdesk Supervisor

November 2016 - Present

Salam Technology

Doha, Qatar

November 2016 - Present

Company industry:
IT Services
Job role:
Information Technology

IT Officer

October 2014 - April 2016

KBN Construction

Doha, Qatar

October 2014 - April 2016

Company industry:
Civil Engineering
Job role:
Information Technology

IT Support Engineer

March 2013 - June 2014

ARK LMFB Philippines

Philippines

March 2013 - June 2014

Company industry:
Architecture
Job role:
Information Technology

Administrative Officer

June 2012 - February 2013

Danway LLC

Doha, Qatar

June 2012 - February 2013

Company industry:
Mechanical Engineering
Job role:
Administration

Education

Anderson & Aubert Consultancy

January 2016

January 2016

Diploma, ISO 9001:2015 Lead Auditor Training

Qatar

STI College

April 2012

April 2012

Diploma, Information Technology and Information Management

Philippines

Skills

Computer Troubleshooting
Expert
Computer Troubleshooting
Expert
Administration
Expert
Administration
Expert
Documentation
Expert
Documentation
Expert
IT Management
Expert
IT Management
Expert
ITIL
Expert
ITIL
Expert
Computer Troubleshooting
Expert
Computer Troubleshooting
Expert
Administration
Expert
Administration
Expert
Documentation
Expert
Documentation
Expert
IT Management
Expert
IT Management
Expert
ITIL
Expert
ITIL
Expert

Languages

English
Expert
Filipino
Native Speaker
Arabic
Beginner

Training and Certifications

Certifications
ITIL Foundation
Oct 2017