Md Al Imran Nahim

Managed overall sales operations and supervised the sales team to achieve monthly
targets.

Supervised sales staff, ensured proper customer handling, and maintained service
quality.
Monitored order processing, stock availability, and delivery follow-ups.
Prepared daily sales reports and supported target achievement activities.
Helped resolve customer issues and ensured overall customer satisfaction.

Managed customer communication through social media, calls, and in-person
interactions.
Promoted and sold fashion products by highlighting quality and design features.
Confirmed and processed daily customer orders, ensuring timely delivery and accurate
records.
Collected customer feedback and helped improve product presentation and service
quality.
Contributed to achieving monthly sales targets and maintaining positive client
relationships.

Handled cash transactions, billing, and POS operations accurately and efficiently.
Assisted customers in product selection and ensured a pleasant shopping experience.
Maintained daily sales records and balanced cash drawers at shift end.
Ensured product display, stock availability, and cleanliness of the sales area.
Delivered excellent customer service to build trust and repeat purchases.

Responded to customer inquiries via phone, email, and social media in a timely and
professional manner.
Assisted customers with order placement, tracking, and issue resolution to ensure
smooth service.
Maintained accurate records of customer interactions and prepared daily
communication reports.
Coordinated with sales and delivery teams to ensure customer satisfaction and quick
problem-solving.
Collected customer feedback to improve service quality and overall experience.