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Md Farhadul Islam, BELL CAPTAIN

Md Farhadul Islam

BELL CAPTAIN·AL SHOHADA HOTEL MAKKAH

Saudi Arabia

High school or equivalent, Compeutar

Work experience

Total years of experience: 9 years, 4 months

BELL CAPTAIN

August 2021 - Present

AL SHOHADA HOTEL MAKKAH

Mecca, Saudi Arabia

August 2021 - Present

• Greeting guests warmly and assisting with luggage transport between the
lobby and guest rooms
• Coordinating transportation services, including taxis, limousines, and hotel
shuttles
• Managing the bell staff schedule, training new employees, and monitoring
performance
• Maintaining cleanliness and organization of the bell desk, storage areas,
and equipment

Company industry:
Hospitality & Accomodation
Job role:
Other

BELL ATTENDANT

August 2019 - July 2021

Al SAFWAH ROYEL ORCHID MAKKAH SAFWAH TOWER

Mecca, Saudi Arabia

August 2019 - July 2021

• Greet and escort arriving and departing guests to and from their
accommodation
• Retrieve and transport guest luggage
• Respond to guest inquiries requests in a timely, friendly and efficient
manner

Company industry:
Hospitality & Accomodation
Job role:
Other

BELL ATTENDANT

November 2018 - July 2019

MOVENPICK HOTEL & REIDENCE HAJAR TOWER

Mecca, Saudi Arabia

November 2018 - July 2019

• Organize And store luggage, as needed, according to guidelines
• Assist in the maintenance, appearance and functionality of equipment
• Inspect guest rooms and acquaint guests with these room and features

Company industry:
Hospitality & Accomodation
Job role:
Other

BELL ATTENDANT

March 2017 - October 2018

HILTON CONVENTION CENTER MAKKAH JABAL OMAR

Mecca, Saudi Arabia Hybrid

March 2017 - October 2018

Company industry:
Hospitality & Accomodation
Job role:
Other

Education

High School of Economics and Innovation in Lublin

December 2017

December 2017

High school or equivalent, Compeutar

Bangladesh

Jamirjure Rahmania Fazal

January 2011

January 2011

High school or equivalent, Arabic And Asian Studies

Bangladesh

Jamirjure Rahmania Fazal

January 2008

January 2008

High school or equivalent, Administration And Commerce

Bangladesh

Skills

COMMUNICATIONS
Intermediate
COMMUNICATIONS
Intermediate
COMPLEX PROBLEM SOLVING
Intermediate
COMPLEX PROBLEM SOLVING
Intermediate
COORDINATING
Intermediate
COORDINATING
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
ENERGY TRANSPORT
Intermediate
ENERGY TRANSPORT
Intermediate
HOSPITALITY
Intermediate
HOSPITALITY
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
MICROSOFT EXCEL
Intermediate
MICROSOFT EXCEL
Intermediate
MULTITASKING
Intermediate
MULTITASKING
Intermediate
ORGANIZATIONAL AWARENESS
Intermediate
ORGANIZATIONAL AWARENESS
Intermediate
Guest Service
Beginner
Guest Service
Beginner
Front Office
Beginner
Front Office
Beginner
Housekeeping Operations and Management
Beginner
Housekeeping Operations and Management
Beginner
Housekeeping
Beginner
Housekeeping
Beginner

Languages

Arabic

Intermediate

English

Beginner

Bengali

Beginner

Training and Certifications

Certifications
Guest Service Organization 20XX
Al Shohada Hotel Show credentials

Training

Hobbies and interests

Cricket
travel