Md Mokarrom Hossain, Manager - Technical Services

Md Mokarrom Hossain

Manager - Technical Services

Thakral Information Systems Pvt. Ltd.

Lieu
Bangladesh
Éducation
Master, Computer Science & Engineering
Expérience
15 years, 10 Mois

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Expériences professionnelles

Total des années d'expérience :15 years, 10 Mois

Manager - Technical Services à Thakral Information Systems Pvt. Ltd.
  • Bangladesh
  • Je travaille ici depuis janvier 2018

Handle a team with nine members; ensure proper man power planning & utilization, measure KPI and reports to head of the department.
Provide on-site storage support for installation, administration, configuration, troubleshooting, security control, system tuning and technical support for various vendors SAN Storages specially IBM Storage (Spectrum Virtualizes) servers during both business hours and outside normal business hours
Determine and monitor technical status of systems and plan for future capacity, modifications, connections, and licensing.
Provide on-site/remote Data Center Virtualization (VMware/Hyper-V/PowerVM) support for administration, troubleshooting.
Installation and Configuration of Redhat, AIX and Windows OS and other related software like Spectrum Protect (TSM), Spectrum Control (TPC), Oracle Database on IBM System P and x- Series Servers.
Work closely with IT staffs at client locations to observe and recommend on backup and restores, creating test environments, application updates and apply Patch to applications.
Provide on-site support for installation, configuration and troubleshooting DC-DR replication (ERM).
Delivering customer premises knowledge transfer session for better understanding of IT system concepts and its operation.

System Administrator (Executive Grade 3) à Saud Bahwan Group
  • Oman - Muscat
  • novembre 2012 à décembre 2017

Oman - Muscat
• Responsible for Vendor evaluation, incident management, AMC management & PoC for IT infrastructure.
• Responsible for SAN & BladeCenter infrastructure (Three DataCenter & Two DR site).
• Ensure Disk & Tape storage systems running with error free.
• Conducting with Vendor & Updating, Implementing, solving Firmware, Driver & patch related issue.
• Communicating within various teams (SAP, Application, ADS, Lotus, System automation & backup) and troubleshooting Performance related issue.
• Cooperate with Backup & VMware team to ensure running Backup & VMware Systems.

Asst. Manager, Technical Services à Thakral Information Systems Pvt. Ltd.
  • Bangladesh
  • septembre 2008 à octobre 2012

• Provide on-site/remote Data Center Virtualization (VMware) support for administration, troubleshooting.
• Provide on-site storage support for installation, administration, configuration, troubleshooting, security control, system tuning and technical support for the IBM & NetApp Storage servers during both business hours and outside normal business hours
• Determine and monitor technical status of systems and plan for future capacity, modifications, connections, and licensing.
• Work closely with IT staffs at client locations to observe and recommend on backup and restores, creating test environments, application updates and apply Patch to applications.
• Installation and Configuration of Redhat, AIX and Windows OS and other related software like TSM (Tivoli Storage Manager), IBM Tivoli Monitoring, Oracle Database on IBM System P and x- Series Servers.
• Provide on-site support for installation, configuration and troubleshooting DC-DR replication (ERM).
• Conduct training on customer site for better understanding of system concepts.

Éducation

Master, Computer Science & Engineering
  • à Islamic University
  • octobre 2006

One year education after completing Four years Bachelor's education.

Baccalauréat, Computer Science & Engineering
  • à Islamic University
  • juillet 2005

Four years Bachelor's education after completing Higher Secondary Certification (HSC).

Etudes secondaires ou équivalent, Science Group
  • à Bangladesh Education Board
  • mai 2001

12th Grade National Certification Exam (H.S.C). Two years education after S.S.C (10th Grade).

Specialties & Skills

Profils Sociaux

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Langues

Bengali
Expert
Anglais
Moyen

Adhésions

Bangladesh Computer Socity
  • Associate Member
  • October 2008

Formation et Diplômes

RED HAT CERTIFIED SPECIALIST IN VIRTUALIZATION (Certificat)
Date de la formation:
December 2018
Valide jusqu'à:
December 2021
Red Hat Certified Engineer (Certificat)
Date de la formation:
May 2018
Valide jusqu'à:
May 2021
Red Hat Certified System Engineer (Formation)
Institut de formation:
Linux Pathshala, Dhaka
Date de la formation:
March 2018
Durée:
105 heures
Red Hat Certificate System Administration (Formation)
Institut de formation:
Linux Pathshala
Date de la formation:
February 2018
Durée:
60 heures
Microsoft Hyper-V (Formation)
Institut de formation:
IITC Oman
Date de la formation:
March 2015
Durée:
48 heures
 IBM Certified System Administrator – Tivoli Storage Manager V6.3 (Certificat)
Date de la formation:
October 2014
Valide jusqu'à:
January 9999
IBM Systems Director 6.3 (Formation)
Institut de formation:
GBM
Date de la formation:
December 2013
Durée:
40 heures
IBM Certified Database Administrator -- DB2 9 DBA for Linux UNIX and Windows (Certificat)
Date de la formation:
September 2010
Valide jusqu'à:
January 9999
IBM Certified Database Associate -- DB2 9 Fundamentals (Certificat)
Date de la formation:
September 2010
Valide jusqu'à:
January 9999
 IBM Certified Deployment Professional – Tivoli Storage Manager V6.1 (Certificat)
Date de la formation:
June 2010
Valide jusqu'à:
December 2014
SAN Storage (SN700 & SN711) (Formation)
Institut de formation:
GBM
Date de la formation:
November 2013
Durée:
48 heures
IBM Certified Specialist - System p Administration (000-221) (Certificat)
Date de la formation:
March 2009
Valide jusqu'à:
April 2013
IBM Certified Specialist - High-End Disk for Open Systems V2 (Certificat)
Date de la formation:
June 2011
Valide jusqu'à:
January 9999
IBM Certified System Administrator – AIX 7 (Certificat)
Date de la formation:
October 2014
Valide jusqu'à:
January 9999
IBM Storwize V7000 Administration (Formation)
Institut de formation:
GBM
Date de la formation:
December 2012
Durée:
40 heures

Loisirs

  • Blood Donation
    Silver member of quantum foundation