Md Shiful Islam, Technical Support Engineer

Md Shiful Islam

Technical Support Engineer

Business Automation Ltd.

Location
Bangladesh
Education
Diploma, Netwroking Technology
Experience
11 years, 5 Months

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Work Experience

Total years of experience :11 years, 5 Months

Technical Support Engineer at Business Automation Ltd.
  • Bangladesh
  • My current job since October 2016

Ensure all short of network related service available.
Configuring various routers like Cisco, Mikrotik, Juniper etc. and manage switches (with configuring VLAN, VPN, BGP routing, Graphing (Mikrotik, Cacti etc), Filtering with Layer 7, Ipsec, NAT etc, Bandwidth management etc) as per company need.
Configure Linux and Windows Servers with various services (eg. MySQL, MariaDB, Apache, Laravale, Email servers like, :- (iRedmail, Zimbra, Postfix, Dovecot), Microsoft Exchange Server, FTP (Highest 500 users), Samba, NFS, IIS, WSUS, DAC, ADDS, ADFS, CA etc ) as per customers requirements.
Worked with VMwrae, (ESXi Server), Xen Server, Hyper-V.
Managed Various server with VM in VMware.
Manage printer with print management server.
Hardware support.

Careline Trainee at Banglalink Digital Communications Ltd
  • Bangladesh
  • January 2012 to October 2015

Providing after sale services through a dedicated helpline.

Education

Diploma, Netwroking Technology
  • at IDB-BISEW Scholarship Project
  • October 2016

Hardware Fundamentals Data Communication Systems Administering and Configuring Microsoft Windows 8 Installing and Configuring Windows Server 2012 Administering and Managing Windows Server 2012 Configuring Advanced Windows Server 2012 Services Configuring Windows Server 2008 Applications Infrastructure Red Hat Enterprise Linux System Administration I Red Hat Enterprise Linux System Administration II Red Hat Enterprise Linux System Administration III

Master's degree, Economics
  • at National University of Bangladesh
  • June 2011
Bachelor's degree, Economics
  • at National University of Bangladesh
  • July 2010
High school or equivalent, Science
  • at Ideal Collage, Dhaka, Bangladesh
  • September 2006

Specialties & Skills

Cisco Routers
Mikrotik
Mail Server
Windows Server
Linux Server
Customer Service
Windows Server
Red Hat Enterprise Linux

Languages

English
Expert
Bengali
Expert

Training and Certifications

MCSA (Certificate)
Date Attended:
May 2016
Valid Until:
May 2021

Hobbies

  • Traveling and Music
    I love to travel.