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Md Zeeshan Ashraf, AI ML Engineer - SDE

Md Zeeshan Ashraf

AI ML Engineer - SDE·Atlassian

Saudi Arabia

Master's degree, Computer Science And Engineering

Work experience

Total years of experience: 9 years, 11 months

AI ML Engineer - SDE

October 2024 - Present

Atlassian

Riyadh, Saudi Arabia

October 2024 - Present

Working as a Lead Engineer to identify, fix, support and monitor security bugs in Confluence DC using SAST, DAST & AI Agents.

- Built the customer query resolution tool using Rovo Agent and RAG in LangChain, and is capable of resolving more than 200 queries per month, reducing the efforts by more than 100 hours of time

- Built a Jira issue classification Agent for reported issues by users & SAST tool, classifying more than 100 tickets every
day.

- Built, tested & deployed a multi-agent LLM App using Claude to fix product backlog issues to resolve 1500+ code smell issues reported by SonarQube
Leading the team to fix the user-reported bugs and implementing the vulnerability pipeline to fix vulnerabilities reported by SAST & DAST cybersecurity tools.
Company industry:
Software Development
Job role:
Information Technology

Software Development Engineer - ML & Experimentation Platform

June 2024 - October 2024

TripAdvisor - Kaamwork Pvt Ltd

Hyderabad, India

June 2024 - October 2024

As a Machine Learning Software Engineer, I did feature engineering, built a data pipeline, and tested & fine-tuned to improve model accuracy.

- Built a fast Data cleaning pipeline & Monitoring dashboard, which improved the model accuracy by 18% by ensuring high-quality data input & interpolation techniques, and reduced the data processing time by 70% using spark DataFrame.

- Did model experimentation using A/B testing as part of the experimentation platform.
Company industry:
Travel Agency
Job role:
Information Technology

Software Development Engineer

August 2022 - September 2023

Amazon Development Centre

Hyderabad, India

August 2022 - September 2023

Worked in the Roster Project, Roster is an Amazon AWS team project for the headcount management team, where Amazon maintains all the headcounts in a hierarchical structure. I have designed & developed a headcount forecasting tool using NeuralProphet to forecast future requirements, developed integration & unit test frameworks of components to reduce downtime & increase resilience.
Company industry:
Software Development
Job role:
Information Technology

Software Development Engineer - Data Science Platform

July 2019 - July 2022

Swiggy

Hyderabad, India

July 2019 - July 2022

Developed a scalable Feature Service in a Data Science Platform, handling over 100 billion ML model queries daily. It integrates multiple data sources & able to serve with millisecond latency. Additionally, I developed an anomaly detection system in FastAPI, scikit-learn, and Isolation Forest.

- Developed, tested & deployed an end-to-end Feature Service for ML Models which integrates data from Kafka, Spark, S3, MySQL and Snowflake, capable of serving with millisecond latency and able to scale well.

- Did pagination & caching to reduce response time by 5 seconds per request.

- Led the successful near-zero downtime migration of the feature scheduler for 1500+ features.

- Built, evaluated, tested and monitored an Anomaly detection system for delivery time using Fast API, scikit-learn and Isolation Forest.
Company industry:
Software Development
Job role:
Information Technology

Software Intern

May 2018 - July 2018

Samsung R&D

Bengaluru, India

May 2018 - July 2018

Recover erroneous data in real time received on 5G network using ML & improvement using CNN on raw IQ samples.
Company industry:
Telecommunications
Job role:
Information Technology

System Engineer

January 2014 - April 2017

Ibm

Bengaluru, India

January 2014 - April 2017

Analysing, debugging & fixing batch abends during data processing in the production environment. Suggested recommendation system for Walmart, Software feature development, Release & Change Management tasks, Control-M batch.
Company industry:
Software Development
Job role:
Information Technology

Education

International Institute of Information Technology Hyderabad

July 2019

July 2019

Master's degree, Computer Science And Engineering

India

GPA (rating): Excellent

GPA (rating): Excellent

Statistical Methods in AI Machine Learning Advanced Problem Solving Operating Systems Discrete Maths & Algorithms Game Design & Engineering Distributed System Database systems Distributing Trust & Blockchain Speech Systems

Indian Institute of Engineering and Science Technology Shibpur

June 2013

June 2013

Bachelor's degree, Information Technology

India

Skills

Information Technology

Expert

Software

Expert

Software Development

Expert

Artificial Intelligence

Expert

Machine Learning

Expert

Data Analysis

Intermediate

Computer Vision

Intermediate

Artificial Intelligence

Intermediate

Software Development

Expert

Natural Language Processing

Expert

COMPUTER PROGRAMMING

Expert

DATA SCIENCE

Expert

MACHINE LEARNING

Expert

QUERY OPTIMIZATION

Expert

WEB CACHE

Expert

SOFTWARE ENGINEERING

Expert

RESTFUL API

Expert

ENGINEERING ANALYSIS

Expert

Docker

Expert

Kubflow

Intermediate

LangChain

Expert

PyTorch

Expert

Spark

Expert

PySpark

Expert

Shell Script

Expert

Unix

Expert

Linux

Expert

SpringBoot

Intermediate

Spring

Intermediate

CrewAI

Expert

Random Forest

Expert

Decision Tree

Expert

NLP

Intermediate

FastAPI

Expert

RAG

Expert

GPT-4

Intermediate

LLM

Expert

Python

Expert

LangGraph

Expert

React

Expert

Pandas

Expert

Kafka

Expert

MySQL

Expert

SQL

Expert

S3

Expert

Prometheus

Expert

Grafana

Expert

PowerBI

Intermediate

Git

Expert

Tableau

Intermediate

Jenkins

Intermediate

Snowflake

Expert

Hive

Intermediate

Chroma Vector DB

Intermediate

ChatGPT

Intermediate

Llama

Intermediate

Scikit-learn

Expert

Numpy

Expert

Linear Regression

Expert

NeuralProphet

Intermediate

AI Agent

Expert

Agentic AI

Expert

A/B Testing

Expert

Kubernetes

Intermediate

Java

Expert

Redis

Expert

AWS

Intermediate

EC2

Expert

DynamoDB

Expert

API Gateway

Expert

Cloudwatch

Intermediate

ECS

Intermediate

EKS

Intermediate

SageMaker

Beginner

Lambda

Expert

VPC

Intermediate

Social profiles

Languages

English

Native Speaker

Hindi

Expert

Arabic

Beginner

Bengali

Intermediate

Urdu

Intermediate