JIKKU ABRAHAM

Administration of Windows Server 2012. (2 Physical Servers and 4 Virtual Servers)
 Managing IT requirement of main office and providing IT support for 2 offices in Bahrain and 1 in Saudi Arabia. (More than 200 users including in-house and offshore).
 Managing Active Directory and Group Policies.
 Managing Exchange Server 2013.
 Managing Windows servers and client computers.
 Working in Domain and workgroup environment.
 Manage ADC, DNS, DHCP, users, and groups polices in windows server.
 Configuration of Switches, Access Point and Modem/Router.
 Perform regular maintenance of servers through installation of software upgrades, patches and hardware upgrades.
 Troubleshoot TCP/IP connectivity issues across a variety of technologies (LAN/WAN/Broadband/Wireless/VPN)
 Managing Firewall - FortiGATE
 Managing Cisco Iron Port.
 Administration of Kaspersky Internet Security.
 Installation and configuration of Network Printers, Plotters, Photocopiers, Fax machines etc.
 Configuring & Troubleshooting Microsoft Outlook.
 Handling and Managing IP Telephone System. (Mitel PBX Exchange)
 Installation, configuration and troubleshooting hardware of Desktop/Laptops,
peripheral hardware, printers, IP Phones, Analog Phones and mobile devices.
 Providing technical support to site users by remote log in/phone.
 Supporting “N” number of applications.
 Backup and Restore data.
 Make sure that the network is stable and secure.
 To ensure latest Service packs, Patches and Anti-virus updates.
 Handling Security Systems. (16 Channel DVR)
 Handling Biometric Machines (ESSL Devices)
 Manage Polycom Devices, Smart Board.
 Manage Vehicle Tracking Software and Telephone Tracking Software’s.
 Installation & troubleshooting of Software/Hardware
 Website Updating (www.awalplastics.com)

Administration of Windows Server 2008. (1 Physical Servers)
 Managing Active Directory and Implementing Group Policies for Users.
 Handling Security Systems (16 Channel DVR)
 Handling and Managing IP Telephone System.
 Backup and Restore data
 Configuring & Troubleshooting Microsoft Outlook.
 Configuring and Managing Network Printers, Photocopier Machines.
 Configuring and Managing of Modem/Router, Access Point etc.
 Installing and troubleshooting various Operating System.
 Checking user accounts in active directory for account lockouts, expired passwords,
resetting passwords when necessary.
 Administration of Kaspersky Internet Security.
 Giving Technical Support for 70 Users (Including in-house and off shore).
 Installation & troubleshooting of Software/Hardware.
 Remote Controlling and Desktop Sharing.
 Supporting ‘N’ number of applications
 Website Updating (www.culinabahrain.com, www.modbake.com )

Administration of Windows 2003 Server.
 Configuring & Troubleshooting Microsoft Outlook.
 Creating Users in Active Directory.
 Applying and Implementing Group Policies for the Domain Users/Standard Users.
 Installation and configuration of Network printers.
 Trouble Shooting of Network Issues.
 Troubleshoot TCP/IP connectivity issues across a variety of technologies (LAN/Broadband/Wireless).
 Installation & troubleshooting of Software/Hardware.
 To ensure latest Service packs, Patches and Anti-virus updates.

working as web designer as well as software developer