IT Manager
مجموع سنوات الخبرة :14 years, 11 أشهر
Job Responsibilities:
•Responsible for managing the ERP Microsoft Dynamics Navision 2016.
•Providing end-user training of different modules of ERP.
•Technical troubleshooting for the smooth flow of the ERP processes.
•Application analyst for the Foodics Cloud based RMS.
•Active team member in the integration of Foodics and Microsoft Dynamics Navision 2016.
•Implemented Sophos Firewall.
•Managing the Backups of all the devices placed in the data center.
•Dealing with the different vendors and following the SOA.
•Analyzing the requirement of different applications.
•Implementing IP/VPN connectivity to the outlet and branches.
•Installing and configuring different cisco routers.
•Installing IP/VPN Connectivity through the Layer 2 Technology - PEPLINK as the main Balance as BO router and the PEPWAVE as the store level Routers.
•Installing and configuring the cisco Switches both manageable and unmanageable.
•Maintaining Active directory of 50 users.
•Providing the needed support to the Domain users.
•Planning and implementing the surveillance camera in the stores.
•Maintaining the Video recording logs through the NVR.
•Creating a database for the RMS - Transight.
•Creating access policies to the application.
•Providing the reports to the respective departments.
•Customizing the crystal reports.
•Maintaining scheduled backup of the stores and the Transight HQ.
•Training the staff for the inventory entries.
•Analyzing the variances and submitting the reports to the concerned Departments.
•Providing training for ERP.
•Assisting the Integration of RMS and ERP.
•Procuring the IT related hardware and software
•Al MUNIF HOLDING - KSA as an Application and Network Specialist.
About the Company:
Al Munif Holding is a Retail and Restaurants Management Company. It has more than 5 brands under its belt. They are operating with more the 51 branches throughout the Central Region.
and Configuring 800, 1800 and 1900 series Cisco Routers.
•Configuring the ADSL on above mentioned Cisco router
•Confuguring of different Wireless Access Points.
•Building the IT Infra-Structure of different companies.
•Installing CCTV Cameras and Attendance Machines.
•Installation and Maintenance of Transight Application.
•Designing the new Database for the Restaurants.
•Providing training to the end users of Transight.
•Troubleshooting the problems related to Transight Application.
•Training the end users of ERP.
•FAMA TECHNOLOGIES - KSA as a
and Configuring 800, 1800 and 1900 series Cisco Routers.
•Configuring the ADSL on above mentioned Cisco router.
•Installing and Configuring SMB 220, 300 and 2900 Series Cisco Switches.
•Configuring the VPN from the Head Office to the Branch Office.
•Maintaining IP Telephony - AVAYA
•Registering different model Avaya IP telephones
•Implementing the calling policies in AVAYA.
•Installing and Configuring of Wireless Gateway.
•Configuring of different Wireless Access Points.
•Building the IT Infra-Structure of different companies.
•Installation and Maintenance of PAR Application.
•Providing training to the end users of PAR.
•Troubleshooting the problems related to PAR Application.
•On Call support to the customers of PAR.
•Providing support to more than 200 users.
•Training the end users of ERP.
•CARIBOU COFFEE(KSA) - as a
and Configuring 800, 1800 and 1900 series Cisco Routers.
•Configuring the ADSL on above mentioned Cisco routers.
•Installing and Configuring SMB 220, 300 and 2900 Series Cisco Switches.
•Configuring the VPN from the Head Office to the Branch Office.
•Installing and Configuring of Wireless Gateway for customer internet access.
•Installing and configuring Cisco Wireless Access Points.
•Commissioning of CCTV Cameras and maintaining the DVR.
•Installing CITRIX clients and solving the login issues.
•Installing Windows Server 2003 and 2008.
•Maintaining Active Directory for 100 users.
•Installing the Clients of ERP and training the end users.
•Installation and Maintenance of RMS Application.
•Providing training to the end users of RMS.
•Troubleshooting the problems related to RMS.
•Troubleshooting various Network Problems.
•Design the layout for cable Installations in the coffee outlets
•Responsible to ensure the connectivity of all users in an organization.
•Responsible for computer hardware and the network infrastructure.
•Maintaining the standards for server installations and applications.
•Scheduling and implementing routine maintenance tasks, updating disaster prevention programs, making sure that network backups are run and doing test restores to make sure that those restores are sound.
•Deciding what gets installed on the new computers and setting the user privileges by creating access policies.
About Photon Fargo Solutions:
Photon Fargo Solutions is a professional services company located in Hyderabad (India).
Photon Fargo Services include Software development, providing hi-tech information technology solutions and manpower staffing to BPO’s and Consulting Companies. It has excellent domain competencies in verticals such as Banking & Financial Service, Insurance & Healthcare, Hi-Tech, Retail and Manufacturing. As a diverse end-to-end IT solutions provider, it offers a range of expertise aimed at helping customers re-engineer and re-invent their businesses to compete successfully in an ever-changing marketplace.
system logs and identifying potential issues with computer systems.
•Introducing and integrating new technologies into existing data center environments.
•Performing routine audits of systems and software.
•Performing backups.
• Applying operating system updates, patches, and configuration changes.
•Installing and configuring new hardware and software.
• Adding, removing, or updating user account information, resetting passwords, etc.
• Answering technical queries.
• Responsible for security.
•Responsible for documenting the configuration of the system.
•Troubleshooting any reported problems.
• System performance tuning.
•Ensuring that the network infrastructure is up and running.
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