مدحت جمال, Customer Service Executive

مدحت جمال

Customer Service Executive

MAJID AL FUTTAIM ventures

البلد
الإمارات العربية المتحدة
التعليم
بكالوريوس, Accounting
الخبرات
13 years, 2 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :13 years, 2 أشهر

Customer Service Executive في MAJID AL FUTTAIM ventures
  • أشغل هذه الوظيفة منذ سبتمبر 2014

 Handling customers from many different cultures and languages tactfully.
 Managing customer relationship efficiently.
 Working as a part of a team to ensure customer satisfaction while service level
 Providing customers with accurate and timely information. Agreements is met and maintained.
 Providing customers with accurate and timely information.
 Communicating positively with all involved departments in order to facilitate customers receive the expected distinguished service.
 Communicates customer requests to management .
 Providing Feedback, suggestions and implementing high Standards.

Sales Representative في VODAFONE EGYPT
  • مصر - القاهرة
  • مايو 2012 إلى أغسطس 2014

 Answering customers inquiries and responding to their needs.
 Providing information on new products and selling them.
 Informing customers with the new offers and promotions.
 Deal with and resolve all customer complaints and ensure immediate reaction.
 Present suggestions improving the customer service.
 Handling customers in good manners.
 Coordinating and communicating with the team work aiming for enhancing customer service.
 Achieve the goals of the company and its policy in addition to maintain the company interface in the market.

Sales Representative في MARS EGYPT (GALAXY
  • مصر - القاهرة
  • مارس 2011 إلى أبريل 2012

 Dealing with customers and display the company's products
 Open new markets for Products Company
 Display advertising space and rates.
 Focuses sales efforts by studying existing and potential volume of dealers.
 Submits orders by referring to price lists and product literature
 Achieve the target.

الخلفية التعليمية

بكالوريوس, Accounting
  • في Helwan University
  • يوليو 2011

Specialties & Skills

Customer Service
ACCOUNTING
AND ACCOUNTING
BANKING
MARKETING
MICROSOFT OFFICE
MS EXCEL
MS OFFICE

اللغات

العربية
اللغة الأم
الانجليزية
متمرّس

الهوايات

  • reading . swimming. football.