MOSTAFA EL-Demery

• Led inspection operations for 1, 200+ vehicles per month, managing a team of 8 engineers and 10 technicians while
maintaining reporting accuracy and operational efficiency.
• Planned daily inspection schedules and allocated workloads to maximize capacity and team productivity.
• Supervised inspection activities and ensured compliance with company procedures and reporting standards.
• Coordinated workflow between field inspectors and reporting teams to ensure timely report delivery.
• Reviewed technical reports for accuracy, clarity, and consistency before submission to clients.
• Tracked operational performance through daily and weekly operational reporting.

Played a key role in establishing a motorcycle and three-wheeler assembly facility from the ground up, supporting manufacturing and operational readiness.
• Led assembly line setup and commissioning, including installation of jigs and brake-testing equipment.
• Designed and implemented an inventory management system for imported CKD components and locally sourced parts.
• Managed parts planning and stock control to ensure material availability and prevent production stoppages.
• Implemented incoming inspection and final quality control procedures to maintain product reliability and compliance.
• Coordinated with local suppliers to source locally manufactured parts while meeting quality standards.
• Prepared operational reports covering production performance, inventory status, and quality indicators.

• Managed front-desk operations for mechanical and body & paint workshops, coordinating workflow between reception, workshop, and parts departments.
• Prepared repair estimates for mechanical and body & paint jobs and coordinated insurance approvals.
• Monitored repair progress and supported timely vehicle delivery in line with approved repair plans and cost estimates.
• Handled customer inquiries and complaints while maintaining service standards.

Managed body & paint operations and allocated repair jobs to technicians based on workload and repair priorities.
• Prepared accurate repair estimates for insurance claims and customer-paid repairs.
• Coordinated workflow between reception, workshop technicians, and the parts department to ensure efficient repair processes.
• Monitored repair progress and ensured vehicles were delivered within approved time and cost estimates.
• Applied quality control checks to ensure repairs met Toyota service standards.
• Handled customer complaints professionally and maintained high levels of customer satisfaction

Supervised daily workshop activities and technician performance in line with Toyota service standards.
• Monitored productivity and reported workshop KPIs to management.
• Assisted in diagnosing complex mechanical and electrical issues and supported technicians in troubleshooting.
• Implemented quality control procedures to improve repair accuracy and technician skills.
• Optimized job allocation and workload planning to improve workshop productivity and operational efficiency

Prepared technical and commercial proposals for industrial equipment and engineering projects.
• Provided technical consultations and product support to clients, helping identify suitable solutions based on project requirements.
• Coordinated with internal teams to ensure accurate specifications, pricing, and project documentation.
• Generated over 1.5M SAR in annual sales through technical support, proposal development, and client engagement