Assistant to Sales Manager
Empire Prestige Properties
Total years of experience :5 years, 1 Months
Creating a time line of important dates for the sales agents to follow.
Working in close conjunction with management to achieve an accurate picture of the business in terms of budgets and sales expectations.
Maintaining file system to ensure all the mandatory disclosures is completed.
Monitor and assess the progress of the sale so that important deadlines are met and contingencies are released.
As each document returns by courier or e-mail, check for all initials, signatures and dates before marking the disclosures as complete and filing them.
Monitor customer service and assist by providing information, answering to queries, arranging and scheduling viewings.
Maintaining an effective back office system to support and motivate the sales team.
Implementing disciplinary procedures on behalf of the senior management.
Collecting up-to-date information to meet competitive market analysis and assist the managerial team in successful completion of Seminars and promotional events.
Assist and manage cold calling system to get direct owners to list their properties, enabling the company to sell independently.
Keeping accurate records of monthly and annual sales figures on a computer database system.
Preparing weekly sales reports for presentation to management.
Managed phone inquiries with regards to sale, lease of properties and general inquiries.
Provided information to prospective walk-in and corresponding clients within the power granted.
Monitored and responded to the Director's emails and requests promptly.
Domestic and international travel arrangements, including flight itinerary, hotel stays and ground transportation.
Scheduled meetings.
Attended meetings and trainings as and when necessary.
Competently dealt with situations in the boss’s absence maintaining full confidentiality.
Conducted regular research through the internet and direct surveys to remain up to date with market trends.
Updated company's official website with natural activity of their business, such as news, real estate, classified ads or events and Open Houses.
Prepared reports, sales presentations and property write-ups for the official website.
Utilized time and resources to maintain innovation, usefulness and relevancy of newsletter articles and ensured the content is well -structured.
Prepared receipts and invoices and also ensured the preparation of welcome packs (Deed of Contract, Congratulatory letters etc.) on behalf of the Board, on time.
Ensured proper documentation on signed deals both electronically and manually.
Managed and reviewed filing systems and ensured orderly functioning of the Front Desk area.
Coordinated ID and other visitor cards and maintained a record of couriers and shipments, inward and outward documents.
Prepared letters and clerical documents, organizing company-wide meetings for senior managers and scheduling appointments for the Director of Sales.
Assisted the Marketing and Media team with composing and writing advertising slogans for Open House, newspaper adverts and upcoming projects.
Managed the successful completion of contracts issuance, including Sale and purchase agreements with support credentials, personalized payment schedules, and affection plans.
Dealing directly with clients either by telephone, electronically or face to face, to respond to their inquiries, requests and feedback/complaints.
Managed payment schedules by sending notifications and reminders duly, following up on installments.
Coordinated for successful Handover procedures including reports, notices or other documentation issued by services providers.