Bayt.com
Abdullah Ahmed Abdullah Mohammed, freelancer

Abdullah Ahmed Abdullah Mohammed

freelancer

freelancer

Location
Egypt
Education
Bachelor's degree, علوم الحاسب
Experience
9 years, 7 Months

Share My Profile

Block User


Work Experience

Total years of experience :9 years, 7 Months

freelancer at freelancer
  • Egypt - Cairo
  • My current job since January 2018
CSR operations at RAYA Contact Center
  • Egypt - Cairo
  • September 2015 to December 2017

1/ CSR operations for Careem company
2/ CSR tech support for Etisalat UAE - HS account
3/ CSR adviser for OSN

CSR - Tech support Agent for internet services outsourced to Etisalat UAE Company at Raya Company for contact services
  • Egypt - Cairo
  • October 2015 to April 2016

Tech support Agent for all home services , related to home Internet , landlines, and TV services, , for Troubleshooting and solving all costumers inquiries, including billing and finance details .


location : Raya Contact Center - El-Maadi, Ellaselkii St.
Note : still till recent moment in this job as my current position

CSR - Tech support Agent for internet services - Up Queue at TEData Company - Outsource Tech support agent from Xceed Company
  • Egypt - Cairo
  • October 2014 to August 2015

Tech support Agent for internet services - Up Queue

Education

Bachelor's degree, علوم الحاسب
  • at كلية الحاسبات و المعلومات - جامعة الزقازيق
  • August 2010

الدرجة العلمية / بكالوريوس في علوم الحاسب الكلية / كلية الحاسبات و نظم المعلومات الجامعة / جامعة الزقازيق التقدير / جيد (70%)

Specialties & Skills

Call Center
+Endorse 0
Oracle
+Endorse 0
Data Entry
+Endorse 0
Java web applications
+Endorse 0
java desktop App design
+Endorse 0
java desktop application design
+Endorse 0
oracle application DB developing
+Endorse 0
MS excel , MS word , MS access , MS powerpoint
+Endorse 0
data entry
+Endorse 0
CCNA
+Endorse 0
graphical design using photoshop cs
+Endorse 0

Languages

English
Expert
Arabic
Expert
Italian
Beginner
French
Beginner

Training and Certifications

Oracle application Database development (Training)
Training Institute:
SCE - AUC in Egypt
Date Attended:
October 2013
Duration:
60 hours
design web applications using Java (Training)
Training Institute:
SCE - AUC in egypt
Date Attended:
June 2014
Duration:
45 hours
design windows application using Java (Training)
Training Institute:
SCE - AUC in Egypt
Date Attended:
January 2014
Duration:
45 hours
CCNA (Certificate)
Date Attended:
July 2014
maturing english learning - level 12 - AUC in Egypt (Certificate)
Date Attended:
June 2014
(completing java (SE-EE-ME)course (120 h (Certificate)
Date Attended:
August 2009

Hobbies

  • الرماية - القراءة و الاطلاع - الجري