Megha Manjunatha

Chief of Staff Functions: Executive partner to the Chief of Delivery & Operation Excellence, VP, Global Talent Acquisition Head, and Global Head for GCC.
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Operational Control: Monitor high-priority global project deadlines, drive cross-functional alignment across multiple time zones, and facilitate conflict resolution.
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Executive Oversight: Manage complex calendars, travel, and end-to-end team approvals and tracking across all organizational platforms on behalf of leadership to ensure operational continuity.

HR Leadership Support: Provided full-spectrum executive support to the Global HR Head, managing sensitive organizational priorities.
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Strategic Coordination: Orchestrated stakeholder management and expense management protocols; streamlined team approvals and tracking across all platforms to maintain leadership velocity.
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 Executive Proxy: Served as interim strategic support to the Global CTO and India General Manager, ensuring continuity during leadership transitions.
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 Organizational Design: Coordinated Professional Learning Team (PLT) programs and led policy training for new hires.

Portfolio Management: Orchestrated operations for 5 Consulting Partners, managing complex schedules and global client appointments.
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Operational Governance: Directed stakeholder management, expense management, and facilitated team approvals and tracking across all platforms on behalf of the Partners.
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Process Engineering: Led the Way We Work campaign for India and designed the New Hire Orientation and Training (NHOTO) framework.
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Project Mentorship: Coached and mentored 4 team members, enhancing engagement management and focus groups.

Financial Dispute Resolution: Managed end-to-end resolution of complex customer billing disputes and invoice reconciliations within strict KPIs.
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Process Improvement: Performed Root Cause Analysis (RCA) on financial workflow bottlenecks to improve customer experience and payment cycles.

P2P Operations: Directed Procure-to-Pay (P2P) cycles, focusing on late payment analysis and bank interactions to increase On-Time Payment (OTP) metrics.
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Automation & Analysis: Leveraged SAP for data extraction and payment analysis; contributed to the automation of internal financial reporting systems.