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Meghna Jayasree, HR Generalist / Operations Specialist

Meghna Jayasree

HR Generalist / Operations Specialist·SolthermExternalInsulations LTD,

Great Britain (UK)

Master's degree, Master of Business Administration

Work experience

Total years of experience: 0 years, 11 months

HR Generalist / Operations Specialist

April 2022 - November 2022

SolthermExternalInsulations LTD,

United Kingdom

April 2022 - November 2022

Talent Acquisition& Onboarding
• Managed 50+ concurrent vacancies simultaneously across LinkedIn, CV Library, Total jobs, Indeed and specialist boards consistently
reducing time-to- hire.
• Conducted 1, 000+ annual telephonicand video screenings, assessing technical fit and cultural alignment.
• Streamlined scheduling and feedback loops between hiringmanagers and candidates, improving offeracceptance rate.
• Issued compliant offerletters and employment contracts, ensuring 100% adherence to UK employmentlaw.
• Built and delivered structured onboarding programmes covering culture, policy, and role expectations improving 90-day
retention.
• Conducted DBS checks, ID verification, and reference checks; maintained an audit-ready staff handbook in line with GDPR.
Employee Relations & Performance
• Resolved employee concerns and formalgrievances promptly, applying legally compliant and empatheticHR practice.
• Partnered with managers on annual appraisal cycles documenting outcomes and co-creating actionable development plans.
• Identified skills gaps via performance data; designed and coordinated training programmes, tracking post-session ROI.
HROperations & Data Management
• Maintained audit-ready employee records contracts, leave, attendance within IFS HRISwith 100% accuracy.
• Produced monthly workforce dashboards on headcount, pipeline, absence, and training completion forseniorleadership.
• Verified and reconciled monthly payroll data, resolving discrepancies before submission with zero errorrate.
Offboarding & Retention
• Owned fulloffboarding cycle resignation, clearance, assetrecovery ensuring compliant, seamless exits.
• Delivered multiple exitinterview reports identifying culture trends and recommending targeted retention strategies.

Company industry:
Manufacturing
Job role:
Human Resources and Recruitment

Human Resources Executive

January 2022 - November 2022

Gloify (Crossdev Technologies Private Limited),

Bengaluru, India

January 2022 - November 2022

Act as the main point of contact for key customers, handling orders, enquiries, and issues.
Process orders, manage invoicing, and ensure accurate documentation.
Monitor stock levels and liaise with the warehouse to ensure availability.
Use the IFS system to track orders and maintain customer records.
Resolve customer issues and ensure positive relationships.
Collaborate with internal teams to ensure smooth order fulfilment.
Report on order status, inventory, and customer activity to the Operations Director.
Assist in process improvements to enhance customer satisfaction and retention.
Support the sales team by providing customer insights and identifying opportunities for business growth.
Handle customer feedback and ensure it is communicated to relevant departments for continuous improvement.

Company industry:
IT Services

Education

University of Northampton

January 2024

January 2024

Master's degree, Master of Business Administration

United Kingdom

University of Kerala

April 2022

April 2022

Bachelor's degree, Commerce

India

University of Kerala

January 2021

January 2021

Master's degree, Commerce

India

University of Kerala

January 2019

January 2019

High school or equivalent, Computer Application

India

Skills

COORDINATING
Intermediate
COORDINATING
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
DETAIL ORIENTED
Intermediate
DETAIL ORIENTED
Intermediate
HUMAN RESOURCE MANAGEMENT
Intermediate
HUMAN RESOURCE MANAGEMENT
Intermediate
LEADERSHIP
Intermediate
LEADERSHIP
Intermediate
LINKEDIN
Intermediate
LINKEDIN
Intermediate
OFFICE ADMINISTRATION
Intermediate
OFFICE ADMINISTRATION
Intermediate
ORDER PROCESSING
Intermediate
ORDER PROCESSING
Intermediate
PROCESS IMPROVEMENT
Intermediate
PROCESS IMPROVEMENT
Intermediate
TALENT ACQUISITION
Intermediate
TALENT ACQUISITION
Intermediate
BUSINESS OPERATIONS
Intermediate
BUSINESS OPERATIONS
Intermediate
EMPLOYEE ONBOARDING
Intermediate
EMPLOYEE ONBOARDING
Intermediate
EMPLOYEE RELATIONS
Intermediate
EMPLOYEE RELATIONS
Intermediate
ONBOARDING STRATEGIES
Intermediate
ONBOARDING STRATEGIES
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
ORGANIZATIONAL CONFLICT
Intermediate
ORGANIZATIONAL CONFLICT
Intermediate
STAKEHOLDER MANAGEMENT
Intermediate
STAKEHOLDER MANAGEMENT
Intermediate

Training and Certifications

Certifications
IBM SPSS Statistics Essential Training
IBM SPSS Statistics Essential Training