General Manager
Zagross ICT
Total years of experience :25 years, 3 Months
- Development of company's strategies in conjuction with the board.
- Management and monitoring the company's business risks.
- Maintaining company’s standards and policies.
- Directing employees to conduct their activities in the optimized way.
- Continues coordination with foriegn partners, local customers, and company crew for the optimum support
- Maintaining office systems including Intel based Macintosh and PCs.
- Maintaining network infrastructure including cabling and configuration of cisco switches/routers
- Support network issues based on ActiveDirectory (Windows) and OpenDirectory (Macintosh)
- Support Norcom NCpower News Automation solutions
- Support CG systems based on Bluetech Inscriber and Beehive Wasp solutions
- Support of traffic systems based on SI-Media solutions
- Support of weather forecasting systems based on WeatherCentral solutions
- Maintenance of Finance and News databases based on MSSQL
- Maintenance of FCP macpro systems handling HD media
- Administration of macos systems and Apple xSan
- Managing CiscoUnity/CallManager
- Maintaining network Firewall by SmoothWall
- Maintaining EXACT MIS solution (Finance/CRM/ERP)
- Managing Samsung Security Camera Recording DVRs
- Managing Honeywell access control security system
- ANIS news automation solution (supporting servers and clients)
- Incite NLE solutions ( maintenance and troubleshooting)
- IBM compatible SAN ( administration of DataDirect SAN, media controllers and clients )
- Office PCs ( maintenance )
- Database servers based on MSSQL & MySQL ( maintenance )
- Networking Services ( FTP, Web, Mail, Live streaming, Firewall, ... )
- Managing Broadcast IT department consisting personnels in variety of responsibilities:
(ingest operation, playout support, helpdesk technicians, network engineers, web developers, …)
- Maintain and deal with contractors to design, develop, implement and manage service operation.
- Head of Windows helpdesk technicians
- Maintenance and support broadcasting servers ( Hardware & Software)
- Repairing & Upgrading Intel based systems ( Workstation & Servers)
- Technical evaluation and consultation to purchase department
- Service training on basic computer skills and ICDL key points to company staffs.