Manager
Meddeb investment
Total des années d'expérience :11 years, 1 Mois
MEDDEB investment. is a trading company located in Dubai . As specialists in China, Turkish sourcing and trade consulting for the Chinese, Turkish market, we facilitate trading partnerships between our customers in China, Turkish and clients across the world.
we are providing to our customers a financial and trade support. With access to a network of manufactories in China, Turkish, we offer a wide range of business services to existing customers in North Africa.
December 2007 - 2014
Allied enterprises (Swarovski / Carolina Herrera / Lacoste / Geox)
Store Manager
• My role is to ensure excellent customer service through effectively managing a team controlling and monitoring store operations including merchandising, stock control and proactively promoting the brand to achieve all store targets.
• Job Responsibilities
• Cultivate a culture of excellence customer service, leading by example on the sales floor. Deal with customers complains effectively and promptly.
• Direct, coach, support, and delegate to the team, monitoring their performance to achieve store targets. Motivate the team and develop their potential.
• Maximize the sales promotion and brand activities, including mall podiums through effective planning and preparation to meet sales targets.
• Constantly seek new opportunities to drive and create additional sales.
• Gather market intelligence and provide feedback to increase sales and capture a large share of market.
• Manage stock take, planning and organizing.
• Give monthly training to the team members
Oct 2006 - November 2007
Retail group- Dubai
Shop Manager
My role is to run, manage, control, & develop the factory outlet business for brand in Dubai through effective management of stock, staff, & sale.
Job responsibilities
• Meet yearly targets
• Communicate & implement company standard, policies, & procedures with the shop and to the team
• Train the team on weekly basis according to the company procedures.
• Achieve maximum potential for each collection launched through motivating and driving each individual employee.
Responsibilities in operations
Support and participate for the opening of more than 15 store in Dubai
Ensure that all workings / visuals merchandise staffs are working in a correct way and timely manner in alignment with specifications and quality requirements
Chalking out or improve operational systems, processes and best practices that guarantee organisational
Perform quality controls and make sure store are up to the standards before the opening
Business Management with Grade A
2011 - 2012, NVQ level 3 QCF (The Level 3 NVQ Certificate in Management is ideal for first line managers with responsibility for managing budgets, allocating work to team members/colleagues/contractors, achieving specific results and some degree of decision making. The qualification aims to give learners an opportunity to develop their management performance, become more effective and to progress their career. Leaners take three mandatory units focusing on managing personal development, setting objectives and supporting team members, and planning and allocating work for the team. They then choose from a diverse range of optional units to complete the qualification, tailoring their learning to meet their individual and organizational needs)
2009 - 2010, NVQ level 2 (National Vocational Qualification) NVQ Level 2 is the second level of NVQ (National Vocational Qualification) and will often involve applying workplace skills to different activities. NVQ Level 2 qualifications require you to work as part of a team and your role will entail a degree of responsibility. The approximate academic equivalent of NVQ level 2 are: GCSEs graded A*-C, Level 2 VQs, Key Skills level 2, Skills for Life and a Higher Diploma.
1998 - 1999, secondary school certificate