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Mehdi Srifi, Assistant Front Office Manager

Mehdi Srifi

Assistant Front Office Manager·The Ned

Morocco

Bachelor's degree, European Bachelor of Higher Education in Tourism & Hospitality

Work experience

Total years of experience: 10 years, 6 months

Assistant Front Office Manager

October 2022 - Present

The Ned

Doha, Qatar

October 2022 - Present

Company industry:
Hospitality & Accomodation
Job role:
Hospitality and Tourism

Overnight Manager

May 2021 - May 2022

Four Seasons

Marrakech, Morocco

May 2021 - May 2022

Company industry:
Hospitality & Accomodation
Job role:
Hospitality and Tourism

Night Manager

March 2020 - March 2020

Fourseasons

Casablanca, Morocco

March 2020 - March 2020

Company industry:
Hospitality & Accomodation
Job role:
Hospitality and Tourism

Front Office Manager

March 2019 - February 2020

Marchica Lagoon Resort by La Mamounia

Nador, Morocco

March 2019 - February 2020

Company industry:
Hospitality & Accomodation
Job role:
Hospitality and Tourism

Front Office Manager

October 2018 - March 2019

Royal Tulip City Center Hotel

Tangier, Morocco

October 2018 - March 2019

Company industry:
Hospitality & Accomodation
Job role:
Hospitality and Tourism

Hotel Operations and Customer Services Manager

January 2017 - January 2018

Africa Morocco Link

Tangier, Morocco

January 2017 - January 2018

AFRICA MOROCCO LINKS (AML) operates between Morocco and Spain offering up to 11 sailings per day from the port of Tanger - Med to the port of Algeciras, providing high quality and reliable transportation services for passengers, trucks and private vehicles, combining comfort and luxury with speed and functionality.

Company industry:
Maritime & Marine Engineering
Job role:
Management

Concierge & Transportation Supervisor

July 2015 - May 2016

InterContinental Doha

Doha, Qatar

July 2015 - May 2016

Company industry:
Hospitality & Accomodation
Job role:
Hospitality and Tourism

Concierge

July 2013 - July 2014

Kempinski Hotel Mall of The Emirates

Dubai, United Arab Emirates

July 2013 - July 2014

Company industry:
Hospitality & Accomodation
Job role:
Hospitality and Tourism

Concierge Agent

May 2012 - June 2013

Eastern Mangroves Hotel by Anantara

Abu Dhabi, United Arab Emirates

May 2012 - June 2013

Company industry:
Hospitality & Accomodation
Job role:
Hospitality and Tourism

Concierge Agent

May 2012 - June 2013

Eastern Mangroves Hotel by Anantara

Abu Dhabi, United Arab Emirates

May 2012 - June 2013

Company industry:
Hospitality & Accomodation
Job role:
Hospitality and Tourism

Education

ISTH - Institute Specialized in Tourism and Hospitality

October 2016

October 2016

Bachelor's degree, European Bachelor of Higher Education in Tourism & Hospitality

Morocco

European Bachelor of Higher Education in Tourism & Hospitality
View attachment

ISTH - Institute Specialized in Tourism and Hospitality

July 2009

July 2009

Diploma, European Bachelor of Higher Education in Tourism & Hospitality

Morocco

European Bachelor of Higher Education in Tourism & Hospitality
View attachment

Skills

Customer Service Management
Expert
Customer Service Management
Expert
Customer Service Skills
Expert
Customer Service Skills
Expert
Customer Service
Expert
Customer Service
Expert
Front Office
Expert
Front Office
Expert
computer
Expert
computer
Expert
Microsoft Office
Expert
Microsoft Office
Expert
Computer
Expert
Computer
Expert
Opera
Expert
Opera
Expert
customer service
Expert
customer service
Expert
Driving
Expert
Driving
Expert
LQA - Leading Quality Assurance
Expert
LQA - Leading Quality Assurance
Expert
Customer Service Management
Expert
Customer Service Management
Expert
Customer Service Skills
Expert
Customer Service Skills
Expert
Customer Service
Expert
Customer Service
Expert
Front Office
Expert
Front Office
Expert

Languages

Arabic
Native Speaker
French
Expert
English
Expert