Trainer
Freelance Trainer
Total years of experience :20 years, 3 Months
Since 2004, I have been in the field of training and development on full time basis or freelance. I delivered training to many reputable organizations working in the Banking, oil and gas, pharmaceutical, FMCG, automotive telecommunication, NGO and textile sectors.
Also, as part of my role as an OD consultant, I designed and delivered training sessions in the fields of personal productivity and management skills out of Egypt - mainly in the UAE.
SKOPOS Consulting Group January 2009 - August 2013
Management and Organization Development Consultant at RightScope - freelance trainer and Coach
• An organization development consultant with "Right Scope Consulting" one of SKOPOS group consulting arms in the Middle East with focus on medium and large sized organizations passing through transformation phase or wanting to build the right culture for the organization.
• A Learning and Development specialist, I participated in several consulting projects in the UAE and Egypt.
• As a lead OD consultant and coach, I worked with the program director of DiscoverE - A summer student program, University of Alberta in Canada in building an encouraging organization culture, as well as designing and implementing the suitable mechanisms for this transition to occure.
• As Barrette Values Center certified coach, I participated in different projects. One of which was conducting a National Values Survey in the UAE, then working on the data analysis and recommendations.
• Part of my role was to design, develop and deliver management development and leadership workshops to our clients.
• Offered a specialized learning and development coaching sessions to HR and OD managers in particular as an essential part of my role in any consulting project and to enable them continue building the organization after the project completion
• Participated in designing SKOPOS Consulting manual, with all OD models and interventions used.
• Lead the internal culture team responsible for monitoring; analyzing and designing culture development plans.
• Member of SKOPOS strategy team; responsible for reviewing and setting the organization strategies and objectives on annual basis
• A member in SKOPOS Culture Leaders initiative.
• Support in different operational activities within the organization; as a part of my internal responsibility in the company.
As an OD consultant and a learning and development specialist, I played the following roles:
- Design and deliver Management and Leadership development workshops to our clients
- Conducting coaching sessions to HR and OD managers
- Designed and implemented change management and culture building plans and initiatives.
- One of two consultants worked on the UAE National Values survey in 2012 in partnership with Barrett Values Center
-Due to the organization flat structure, I managed some of the operations and coached team members in their roles
- Designed OD interventions that was implemented by our SKOPOS Consulting Group consultants in Zain Iraq, Tanzani, Nigeria, Bahrain and Jordan
Barclays Bank - Egypt (BBE) July 2007 - September 2008
Corporate Trainer, and Learning and Development senior associate
• Preparing and delivering training courses ( Soft Skills, Managerial Skills and Policies) to Barclays' management and staff members
• Participating in the TNA (Training Needs Analysis) for all BBE
• Customizing Barclays Africa training Materials to suit BBE team
• Designing learning tracks and succession plan for different functions to all BBE departments
-Customize Barclays Academy training programs and delivery to stuff.
-Conducting analysis and design learning tracks for the different departments in the bank
ZEDNY for Human Development March 2005 - July 2007
Training Unit Manager
• Managing Research and Development team and participating in the Programs Design.
• Delivering Lectures, Interactive Sessions and Trainings.
• Creating the course's schedules and following-up with the instructors.
• Composing different training proposals.
• Participated in planning and implementation of a training program for Teacher Assistants aiming to train them on the essential skills needed for them to carry on with their duties.
• Participated in planning and implementation of a training program - "Zedny for Kids"- for children aiming to train children on creative thinking and to improve their Presentation skills and Team Spirit.
Marketing Unit Manager
• Managing the marketing team responsible for creating marketing campaigns, marketing materials and advertisements.
• Leading different awareness campaigns about ZEDNY Team.
• Coordinating the process of Creating ZEDNY Brand Manual.
Management Courses Unit Coordinator
• Preparing courses Content, materials, schedules for the management related programs.
• Coordinating with management courses instructors.
• Carrying out the administrative functions for the unit.
Customer Service Team Leader
• Managing the team who is responsible for customers registration and inquiries.
• Assigned for solving customer's problems and handling the exceptional requests.
• Replying to mails that are addressed to the organization's official e-mail address.
Training Unit Manager
• Managing Research and Development team and participating in the Programs Design.
• Delivering Lectures, Interactive Sessions and Trainings.
• Creating the course's schedules and following-up with the instructors.
• Composing different training proposals.
• Participated in planning and implementation of a training program for Teacher Assistants aiming to train them on the essential skills needed for them to carry on with their duties.
• Participated in planning and implementation of a training program - "Zedny for Kids"- for children aiming to train children on creative thinking and to improve their Presentation skills and Team Spirit.
Marketing Unit Manager
• Managing the marketing team responsible for creating marketing campaigns, marketing materials and advertisements.
• Leading different awareness campaigns about ZEDNY Team.
• Coordinating the process of Creating ZEDNY Brand Manual.
Management Courses Unit Coordinator
• Preparing courses Content, materials, schedules for the management related programs.
• Coordinating with management courses instructors.
• Carrying out the administrative functions for the unit.
Customer Service Team Leader
• Managing the team who is responsible for customers registration and inquiries.
• Assigned for solving customer’s problems and handling the exceptional requests.
• Replying to mails that are addressed to the organization’s official e-mail address.
People Development - EICG February 2004 - February 2005
Trainer & Business Development Officer
• Designed, prepared and delivered different topics such as (Business writing, Presentation Skills, Time Management and Team working)
• Attained the Business Edge Certified Trainer's Certificate - IFC - World Bank
• Designed and supervised the execution for all advertising materials, Annual courses calendar and promotional materials.
• Participated in the meetings held between the Managing Director and clients.
• Designed, prepared and delivered different topics such as (Business writing, Presentation Skills, Time Management and Team working)
• Attained the Business Edge Certified Trainer’s Certificate - IFC - World Bank
• Designed and supervised the execution for all advertising materials, Annual courses calendar and promotional materials.
• Participated in the meetings held between the Managing Director and clients.
Training Coordinator
• Coordinated with trainers, prepared Hand-outs and managed participant’s registration process.
• Carried out the reservations and operations needed for courses.
Studied Architecture and Urban planning.