IT Manager
Zettachem International
Total years of experience :13 years, 6 Months
• Designed, outsourced and supervised Zettachem website
• Proposed an enterprise IT solution based on Mac OS
• Setup an apple based intranet using Mountain Lion 8.2
- Accessible from public internet connection thru Dynamic DNS service
- Internal weblog and wiki service on intranet for all persons and departments
- Internal DNS Server
- Active Directory Service
- Network Backup solution
- Shared contacts between all mobile and laptops based on management decisions
- Integrated Calendar to sync all mobile and laptops for all staffs and each department
- Developed a training base wiki for new employees and prepared documents to setup up them
• Maintenance and trouble shoots all devices such as laptops, MacBooks, iMacs, PCs, mobile phones, printers and ...
• Setup and manage Avaya IP phones.
• ERP Project Manager:
- Performed research and proposed a suitable web based ERP system and required hardware
- Performed research and found an Oracle partner flexible in price and service
- Defined the project scopes with the developer
- Installed two Unix servers and prepare it for Oracle eBusiness suit, one as test and development server and one as production server
- Supervised and managed daily tasks for accounting, commercial, inventory and customer service departments to migrate to ERP system
- Designed customized commercial and inventory reports
- Supervised and managed trouble shooting ERP system
- Provided some tutorial clips and documents for different tasks in different modules
- Administrate ERP system
• Prepare report for management to provide details of all in hand tasks and projects on a daily and weekly basis
• Research and apprise on MLM
- Developed a dynamic multi language website using Joomla
- Written and translated several articles
- Held seminars about different aspect of MLM
- Book writing about principles of success titled “Goals, Foundation of Foundations”.
• Implemented administration rules, regulations and procedures
- Carrying out employee counseling & job evaluation exercises to determine company weakness and strengths
- Preparing Administration forms and documents
- Monitor and implement disciplinary actions & procedures for increasing staff performance
- Developing job descriptions and SOPs
- Reviewing and simplifying the work flow
• Managed market research for marketing purposes
• Integrated all logo, designs, slogans and etc on boxes, experience cards, stands ad Boards, business cards, catalogs, brochures and etc.
• Managed to create several advertisement clips for marketing
• Managed New packaging design
- New box layout
- Product brochure
- Advertising CD
- A6 experience card
• Reviewed and revised the back office Website
- Defining bugs and errors
- Providing new solutions
- New reporting system
• Screening, Interviewing and hiring new staff
• Prepared a corporate presentation for sales team
- Structure, Script, Power point and Training
• Build an exclusive sales team for Dreamdays Catamaran cruise project
- Structure, Script, Power point, hiring, Training and Agencies agreement
• Development of a new product line as experience cards
- Designing the Stand
- Designing Product and packaging
- Reviewing, revising and updating products information to create an organized and presentable format
- Upgrading the website to handle all necessary functions for experience cards including accounting
- Advertising Movie Clip
- Setting up a barcode system for card inventory
Started as IT manager and then changed position to Sales agent
• Setup Lan and Wan network and hardware as IT manager
• Established administrative routines to manage tasks as office manager
• Staff recruitment as HR
• Closing deals with real estates, as a sales agent
• Participated in Ajman property show in Eternal Star stand as sales representative
Setup Future wave company to hold multi level marketing training and seminars
• Designed and developed a dynamic multi language multimedia website with PHP and SQL
• Held a basic training program seminar at knowledge village in winter 2007 for 2 days
- Arranged all the office and legal tasks
- Translating key speaker training for the audience from English to Farsi
- Lecturing and training as the second speaker
• Created the highlights of basic training program in 2 DVD with Apple softwares
Started to work as a MLM Distributor of gold and jewelry products, vacation and life style packages and telecommunication products, built an organization with more than 1.5 million customers over 40 countries
• Researched and learnt about the basic training programs and methods to built a large global organization
• Revised existing presentation method and catalog
• prepared a 50 page manual/guide about how to build an organization which is being utilized by distributors in the organization for several years
• Translating marketing notes and articles
• Setup the training and developing culture in the organization
• Setup and organized training meetings and sessions to increase skills in:
- Invitations
- Presentations
- Handling objections
- Follow up
- Basic training programs
- Paradigm shift
- Gatherings
- Inspirations
- The third wave
- Self development
- Support the organization
- Organization pathology
- How to be duplicable
- How to be effective
- Leadership
- Training for trainers
Developed a MIS for sales department to monitor sales carves in any order that the managers needed to.
• Setup the Intranet on NT server
• Designed a static website for the company
• Developed the MIS on windows base compilers
• Developed a data generating system to retrieve data from old Dos base applications data archive
Designed and developed a portfolio manager for traders and investors in Tehran stock exchange, as a programmer and software analyzer by Dos base compilers
• Developed the data structure of databases
• Developed a high security managing system for the portfolio software manager
• Developed data entry forms on event driven technology
• Developed a semi intelligent report generator
• Intranet administration by Novell Netware
• Developed a data generating system to update customers and users software
• Composed the portfolio manager manual
• Recruited and trained programmers
• Managed the software department