Business Development Manager
Lahm Al Jamha Co.
Total des années d'expérience :4 years, 5 Mois
• Strategic Leadership: Led all aspects of restaurant operations, including setting and executing strategic objectives, managing budgets, and implementing policies and procedures to achieve business goals.
• Team Management: Recruited, trained, and supervised a team of dedicated staff, fostering a positive work environment that emphasized teamwork, productivity, and customer satisfaction.
• Customer Service: Ensured the highest level of customer service by consistently monitoring and improving guest satisfaction, handling customer feedback, and resolving issues to maintain a loyal customer base.
• Financial Management: Managed the restaurant's financial performance, including budgeting, cost control, and revenue growth strategies. Implemented inventory management systems to reduce wastage and control costs.
• Menu Development: Collaborated with the culinary team to create and update menus, considering customer preferences, market trends, and cost efficiency.
• Quality Control: Maintained rigorous quality standards for food preparation, presentation, and service. Conducted regular inspections to ensure the restaurant met health and safety regulations.
• Sales and Marketing: Developed and executed marketing strategies to drive restaurant traffic, including social media campaigns, promotions, and special events.
• Vendor Relationships: Established and nurtured relationships with suppliers to ensure a consistent supply of high-quality ingredients and cost-effective pricing.
• Performance Metrics: Implemented key performance indicators (KPIs) to track the restaurant's performance, such as table turnover rate, average check value, and labor cost percentage, and used this data for continuous improvement.
• Compliance: Ensured compliance with all Baladiya regulations, including health and safety standards, and labor laws.
• Staff Training: Conducted regular training sessions to enhance staff skills, product knowledge, and service excellence.
Project sales engineer with key responsibilities of handling sales negotiations, preparation of technical data and submittals, proposing the most efficient and cost affective solutions by making the correct selections from the client specifications. Contacting the suppliers and ensuring highest achievable profit margins without compromising the quality of the supplied products. Approaching new clients and building strong relationships through good rapport and communication skills, marketing the company, providing a powerful working ethic and environment for the Lightech team and finding multiple ways to support the client requirements both technically and commercially.
I completed my Bachelor of Mechanical Engineering at with a strong focus on core engineering principles and practical applications. My coursework included subjects such as thermodynamics, fluid mechanics, solid mechanics, and materials science. I also had the opportunity to work on several hands-on projects, including Wilo Pump Project. Throughout my studies, I consistently demonstrated a commitment to academic excellence and a passion for solving engineering challenges.
