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Melanie Julian Gaddi, Personal Assistant to the General Manager

Melanie Julian Gaddi

Personal Assistant to the General Manager·Dunkin' (Continental Food Est)

United Arab Emirates

Diploma, IATA Course

Work experience

Total years of experience: 8 years, 4 months

Personal Assistant to the General Manager

May 2017 - December 2019

Dunkin' (Continental Food Est)

Dubai, United Arab Emirates

May 2017 - December 2019

• Allocated executive tasks and managed complex calendars and administrative functions. As well as managing accurate records using diaries, emails, filing systems, and computer databases.
• Responsible for preparing business letters, reports and correspondence.
• Handled meeting agendas, travel arrangements for personal, business and event planning for executives and top management.
• Accomplished special objectives and projects according to requests from board members.
• Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team efficiency.
• Demonstrating high-level computer literacy skills, word processing packages, and several computer applications.
• Managed external contacts for the GM and kept track of periodic communication needed for priority contacts.
• Worked directly with Procurement, HR & Admin, and Finance Manager(s)/ department(s) to achieve the project completion.
• Strong interpersonal communication and negotiation skills, including the ability to interact effectively with people of diverse cultures.

Company industry:
Food & Beverage Production
Job role:
Secretarial

Admin / Logistics Assistant

November 2016 - February 2017

MPH Global Services

Dubai, United Arab Emirates

November 2016 - February 2017

• Handled travel, hotel, and airport pick-up arrangements for consultants, staff, executives and top management.
• Responsible for preparing business letters, reports and correspondence, as well as creating purchase requests as per Entities and Suppliers.
• Responsible for preparing Quotations, Inquiries, LPO, and other correspondence via NAVISION Software on a daily basis.
• Provides assistance to the Logistics Officer on a daily flow of office management.
• Answered, responded to and transferred over multiple daily phone calls on a multi-line phone system.
• Organized postage and mail correspondence for staff and management, maintaining postage meter and coordinating with delivery and courier services.
• Maintained fully functional office equipment and well-organized supplies to enhance team productivity.
• Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team efficiency.
• Worked directly with the Account department to achieve project completion.

Company industry:
Business Consultancy Services
Job role:
Administration

Secretary

February 2014 - November 2015

Sanjaanika International LLC

Dubai, United Arab Emirates

February 2014 - November 2015

• Answered incoming calls, processed requests and relayed messages to appropriate personnel.
• Managing monthly payments of the Manager and the company's utility bills.
• Responsible for preparing Quotations, Inquiries, LPO, and other correspondence, as well as keeping track of Payments and Petty Cash for daily needs in the office.
• Prepares WPS (Wages Protection Salary) or Bank Salary transfer for the staff and ensures that the data in the SIF file is entered correctly.
• Coordinated domestic and international travel arrangements, including booking airfare, hotel and ground transportation for staff and top management.
• Responsible for preparing business letters, reports and correspondence.
• Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team efficiency.
• Responded to emails, business letters, internal memos, and other correspondence to facilitate communication and enhance business processes.
• Organized postage and mail correspondence for staff and management, maintaining postage meter and coordinating with delivery and courier services.
• Maintained fully functional office equipment and well-organized supplies to enhance team productivity.

Company industry:
Trading & Commodity Trading
Job role:
Secretarial

Executive Assistant

June 2012 - January 2014

King of Taste

Sharjah, United Arab Emirates

June 2012 - January 2014

• Responsible for receiving Total Sales of the Restaurant and liaising with the Finance team to deposit the sales to the company's Bank account (daily).
• Maintains inventory counts of stocks as well as supervising and recording, and monitoring stock withdrawals.
• Responsible for human resource activities such as staff recruitment, ensuring that the applicant meets the requirement of the MD, before arranging interviews.
• Prepares WPS (Wages Protection Salary) or Bank Salary transfer for the staff and ensures that the data in the SIF file entered correctly.
• Responsible for LPO and Enquiries.
• Liaising with suppliers to ensure timely deliveries of required stocks.
• Preparation of payments to suppliers, in which ensuring that the fund in banks will meet the payment on the due date.
• Responsible for issuing petty cash to staff, and ensuring that they have utilized the budget with purpose reflecting its original invoices.
• Checked and prepared a summary of the invoice for the preparation of cheque payment
• Responsible for proper encoding/ filing records and documents.

Company industry:
Food & Beverage Production
Job role:
Secretarial

Secretary Cum Receptionist

May 2011 - June 2012

United Seas Marine Services

Sharjah, United Arab Emirates

May 2011 - June 2012

• Directly reporting to the MD. Mainly responsible for reporting about the vessel’s daily operation and updates.
• Answered, responded to and transferred over multiple daily phone calls on a multi-line phone system.
• Provides assistance to the Marine Technical Manager, follow-up daily operations and monitor R.O.B. (Remaining On Board) and other ship consumables (Fuel Oil, Freshwater, Lube Oil, Gear Oil & Hydraulic Oil).
• Coordinating and preparing timesheets, leave notices and sick reports of staff or vessel crew.
• Responsible for travel arrangement, hotel bookings, airport pick-up for staff, vessel crew, guests or clients.
• Maintaining and controlling a highly effective organizational filling system resulting in easy access.
• In-charge of sending documents through couriers.
• Responsible for preparing quotations, LPOs, PVs & RVs and the deposit of Cheques to the company's Bank account as well as follow-up payments from clients.
• Responsible for typing business letters, memos and other correspondence.
• Handles petty cash fund and prepare liquidation report for replenishment.
• Prepares WPS (Wages Protection Salary) or Bank Salary transfer for the staff and ensures that the data in the SIF file is entered correctly.
• Increased office efficiency by modernizing document organization systems and effectively implementing filing solutions.

Company industry:
Oil & Gas
Job role:
Secretarial

Secretary Cum Receptionist

August 2010 - September 2010

EMA Lubricants Co. LTD

Sharjah, United Arab Emirates

August 2010 - September 2010

• Answered, responded to and transferred over multiple daily phone calls on a multi-line phone system.
• Responsible for LPO and Inquiries.
• Preparation of payments to suppliers, in which ensuring that the fund in banks will meet the payment on the due date.
• Responsible for issuing petty cash to staff, and ensuring that they have utilized the budget with purpose reflecting its original invoices.
• Checked and prepared a summary of the invoice for the preparation of cheque payment
• Responsible for proper encoding/ filing records and documents.
• Maintained fully functional office equipment and well-organized supplies to enhance team productivity.
• Responded to emails, business letters, internal memos, and other correspondence to facilitate communication and enhance business processes.

Company industry:
Lubricants & Greases Blending
Job role:
Secretarial

Secretary Cum Receptionist

October 2009 - April 2010

United Seas Marine Services

Sharjah, United Arab Emirates

October 2009 - April 2010

• Answered, responded to and transferred over multiple daily phone calls on a multi-line phone system.
• Provides assistance to the Marine Technical Manager, follow-up daily operations and monitor R.O.B. (Remaining On Board) and other ship consumables (Fuel Oil, Freshwater, Lube Oil, Gear Oil & Hydraulic Oil).
• Coordinating and preparing timesheets, leave notices and sick reports of staff or vessel crew.
• Responsible for travel arrangement, hotel bookings, airport pick-up for staff, vessel crew, guests or clients.
• Maintaining and controlling a highly effective organizational filling system resulting in easy access.
• In-charge of sending documents through couriers.
• Responsible for preparing quotations, LPOs, PVs & RVs and the deposit of Cheques to the company's Bank account as well as follow-up payments from clients.
• Responsible for typing business letters, memos and other correspondence.
• Handles petty cash fund and prepare liquidation report for replenishment.
• Increased office efficiency by modernizing document organization systems and effectively implementing filing solutions.

Company industry:
Oil & Gas
Job role:
Secretarial

Education

Preston University

January 2011

January 2011

Diploma, IATA Course

United Arab Emirates

GPA (percentage): 80%

GPA (percentage): 80%

IATA Certificate (International Air Transport Association)
View attachment

Preston University

October 2009

October 2009

Diploma, Travel Agency Management

United Arab Emirates

GPA (percentage): 90%

GPA (percentage): 90%

-DIPLOMA TRAVEL AGENCY MANAGEMENT -VIASINC (GALILEO) -VIRGIN ATLANTIC 1 (AIRWAYS FARES AND TICKETING) (GTMC) -VIRGIN ATLANTIC 2 (AIRWAYS FARES AND TICKETING) (GTMC)
View attachment

Pioneer ModernSchool

December 2007

December 2007

High school or equivalent, ICDL

United Arab Emirates

GPA (percentage): 90%

GPA (percentage): 90%

Certificate in INTERNATIONAL COMPUTER DRIVING LICENSE (I.C.D.L.)
View attachment

Skills

VA
Expert
VA
Expert
Galileo
Expert
Galileo
Expert
Money
Expert
Money
Expert
Hospitality
Expert
Hospitality
Expert
Sales
Expert
Sales
Expert
MS Office
Expert
MS Office
Expert
Fast learner, net searching, responsible, reporting tasks, reliable, organize, love to read
Expert
Fast learner, net searching, responsible, reporting tasks, reliable, organize, love to read
Expert
Meeting deadlines, Meeting new people, Maintaining emotional control under stress
Expert
Meeting deadlines, Meeting new people, Maintaining emotional control under stress
Expert
Listening to people, maintaning focus with interuptions, organize files and tasks, Writing letters
Expert
Listening to people, maintaning focus with interuptions, organize files and tasks, Writing letters
Expert
Ability to work under pressure, Listening to people, multitasking, Maintaining accurate records.
Expert
Ability to work under pressure, Listening to people, multitasking, Maintaining accurate records.
Expert
Using computers, supporting others, Taking personal responsibility, self motivated, Resourceful
Expert
Using computers, supporting others, Taking personal responsibility, self motivated, Resourceful
Expert
Computer Skills
Expert
Computer Skills
Expert
Decision Making
Expert
Decision Making
Expert
Interpersonal Skills
Expert
Interpersonal Skills
Expert
Teamwork
Expert
Teamwork
Expert
Scheduling and Time Management
Expert
Scheduling and Time Management
Expert
Composing Business Letters
Expert
Composing Business Letters
Expert
Handle Confidential Information
Expert
Handle Confidential Information
Expert
Internet surfing, research and google drive
Expert
Internet surfing, research and google drive
Expert
Verbal and Written English
Expert
Verbal and Written English
Expert
Skilled Multi-Tasker
Expert
Skilled Multi-Tasker
Expert
Prioritize Workload
Expert
Prioritize Workload
Expert
Administrative background
Expert
Administrative background
Expert
VA
Expert
VA
Expert
Galileo
Expert
Galileo
Expert
Money
Expert
Money
Expert
Hospitality
Expert
Hospitality
Expert
Sales
Expert
Sales
Expert

Languages

English

Intermediate

Hobbies and interests

Reading, Cooking, Dancing, Youth Camps, and Volunteer in Church Programs & Activities