L&D Specialist
MAJID AL FUTTAIM CINEMAS
Total des années d'expérience :19 years, 8 Mois
• Shaped measurable success in performance through design, development and delivery of bespoke training programs.
• Created a pool of leaders and departmental trainers to ensure readiness for the organization’s growth plans and alignment to its strategic vision
• Opened an unprecedented platform of self-paced learning in the organization through the creation of e-learning courses and LMS management.
• Achieved success with the 70-20-10 strategy to foster learning in a comfortable blended environment.
• Engaged employees through a variety of activities, both face to face, and on virtual platforms, in line with learning trends.
• Implemented the L&D annual calendar based on the findings of TNA exercises, employee feedback and stakeholder input.
• Negotiated unflinching support from stakeholders through collaboration, creative conflict, and ROI/VOI (value of investment) justification.
• Introduced paperless training with digitalization of workbooks hosted on the LMS
• Optimized learning with online classroom sessions during lockdown periods
• Drove stellar performance in the business with a team of 8 direct reports, who operated out of various parts of the country.
• Executed a seamless employee on-boarding journey for new team members for the head office to create employee satisfaction and great first impressions.
• Surpassed client’s expectations by identifying business solutions and implementing training strategies
• Supervised the development of Instructor-Led and Technology-Based training in all domains.
• Accomplished high engagement of high potential talent through Train-The-Trainer and other self-development programs
• Delivered leadership training capsules for higher management.
• Developed and executed training programs on Conflict Management.
• Facilitated personality development and communication programs in a number of colleges.
• Sold numerous financial products to a large demographic
• Fashioned a great customer experience by ensuring that their cards were activated
• Advertised new products by probing the need
of the customer and matching a product that would
help them.
