Retail Sales Executive
Apparel Group
Total years of experience :9 years, 6 Months
Ensure high levels of customer satisfaction through excellent sales service.
Assess customer’s needs and provide assistance and information on the products and build productive trust relationships with them.
“Go the extra mile” to drive sales and to achieve department’s sales goals on a monthly, quarterly and yearly basis.
Calling customers on a monthly basis to inform them the latest promotions and tie ups.
Maintain in-stock and presentable condition assigned areas.
Remain knowledgeable on products offered and discuss available options.
Effectively process customer bill payments.
Keeping the store important files organized and updated.
Filing of incoming and outgoing transactions, Comply with inventory control procedures.
Managing daily update on Sales report. Making monthly sales end reports. (MS Excel)
Suggest ways to improve sales (e.g. planning marketing activities, changing the store’s design).
Welcoming customers and courteously greeting them.
Inform customers the brand features and giving them advice about the proper care tips of the
product.
Responsible in the daily inventory, making sure that the total ending inventory coincides with the
actual count.
Maintain awareness of all promotions and advertisements.
Answer customers’ questions and provide information on procedures and policies.
Execute the daily operational, day-to-day goals and priorities assigned by store management.
Uphold merchandising and store cleanliness standards.
Participate in the processing of new shipments and purchase orders and help the team to keep
the receiving and back stock area clean and organized.
Typing documents, distributing memo and organizing important documents.
Supervising the work of junior staff, delegating work/duty for the staff.
Maintaining schedule of staff, updating attendance records and holiday schedules.
You will be the first point of contact for customers in the bank. It is customer-oriented role which
also target driven and your role will also include checking statements, cashing cheques, posting
and processing payments.
Collaborated with the team in workflow process improvement and successful activities.
Documenting encountered discrepancies and report for validations.
Timely generate reconciliation report to be submitted to the relevant personnel.
Acts as point of contact for any process related questions, updates, presentation report and
questions that need an immediate response.
Designed a procedural process that helps to monitor the accuracy of entered data and validity of
accounts.