MELINDA AYROSO

• Responsible for a complete shopping experience to all Customers.
• Responsible for showing and explaining all the Types of Mattress, Specification and
comfort. Furniture Materials and design details. Pillows Comfort, Materials and Benefits
and Bedding Accessories.
• Responsible for driving sales, building customer relationships, and promoting mattress
products to meet revenue targets.
• Responsible for a strong understanding of the product range, customer needs, and the
ability to provide excellent customer service while closing sales in a competitive market.
• Identify and understand customers needs to recommend the best mattress solutions.
• Demonstrate the features, benefits, and advantages of various mattress products to
Customers.
• Assists customers in selecting products that meet their comfort, quality, and price
expectations.
• Showing all the Design Beds and Furnitures.
• Responsible for approaching Customers as they enter the store, answer all Customer
inquiries in all possible ways.
• Inquiring about the type of the furniture they want and closing the sale.
• Meet with Clients to understand their furniture requirements, preferences, space
limitations and desired design.
• Arranging and requesting our Team to take the size measurement of Furnitures and
Mattresses for the Client.
• Providing advices on materials, fabrics, wood color or design option if needed.
• Responsible for checking the availability of the fabric in Suppliers and arranging any
fabric request for the customers on certain pieces of furniture.
And explain to them how long it will take the special order.
• Responsible for preparing a Technical Drawing for a Customized Beds and Furnitures
indicating the details of the Fabric, Measurement and Requested design from the
Clients.
• Fulfill the Customer needs for Customization and ensure the customer has access to
customize anything on her/his preference.
• Create and making Quotations for Customer who come into the Showroom or who called
for information. Follow up on all Quotations.
• Monitoring the Delivery schedule and make sure that it was done properly.
• Follow-up with the Production team with all Showroom orders and ensure all the details
are well received to avoid mistakes
• Provide post- sale support, including delivery tracking, handling customer inquiries and
resolving issues
• Responsible to maintain accurate records of customer interactions and sales
transactions.
• Supervise cash and payment systems in accordance with Company and prepare the
daily and monthly report.
• Manage all the Clients complaints and try to solve it.

Responsible for a complete shopping experience to all Customers.
Responsible to provide a excellent Customer Service while on the selling floor, fitting room and front end.
Stocked and replenished merchandise when necessary.
Receiving newly arrived stocks. Bar-coding, Steaming, Placing and changing tag price of each product.
Recommended, selected and helped locate merchandise based on Customer’s needs and desires.
Provided excellent customer service by interacting with and assisting customers on phone and in person. This includes answering questions, meeting customers, merchandise requirements and providing information on fabrics and products.
Assist the Store Manager / Merchandizer to Styled Mannequin, Displaying and Merchandising designs and manage the store windows according from the Hebdo and guidelines.
Responsible for offering ideas on the selection of clothing and accessories.
Perform responsibilities of cleaning and merchandising the store to make appear in an appealing and presentable manner.
Handle task of preparing and maintaining sales record on a daily basis.
Received and process cash, cheques and credit card payment and reporting to the Managers

• Responsible for a complete shopping experience to all Customers.
• Responsible to provide an excellent Customer Service while on the selling floor, fitting
room and front end.
• Stocked and replenished merchandise when necessary.
• Receiving newly arrived stocks. Bar-coding, Steaming, Placing and changing tag price of
each product.
• Recommended, selected and helped locate merchandise based on Customers needs
and desires.
• Provided excellent customer service by interacting with and assisting customers on
phone and in person. This includes answering questions, meeting customers,
merchandise requirements and providing information on fabrics and products.
• Assist the Store Manager / Merchandizer to Styled Mannequin, Displaying and
Merchandising designs and manage the store windows according from the Hebdo and
guidelines.
• Responsible for offering ideas on the selection of clothing and accessories.
• Perform responsibilities of cleaning and merchandising the store to make appear in an
appealing and presentable manner.
• Handle task of preparing and maintaining sales record on a daily basis.
• Received and process cash, cheques and credit card payment and reporting to the
Managers.

Responsible for handling, promoting, selling and managing for 8 different brands of a Furniture, Home Accessories, Carpet and Household materials. (OOD LIFE, INDIGO-LIVING, MOBILIA, LUZ DE LUNA, FBMI CARPETS, VANTAGE POINT, ALL FREE, ESPRIT CARPETS).
Complete responsibility of Sales Administration right from the confirmation of orders, advance & balance payments, preparation, and deliveries & after sales service.
Knowledgeable about the product line, have the ability to make suggestions, show Customers around the display room and help them make the best decision in selecting their furniture.
Constantly learn about new products and be able to explain specific features of various products to the Customers.
Responsible to Trained new Staff.
Responsible for approaching Customers as they enter the store, inquiring about the type of the furniture they want and closing the sale.
Responsible for arranging any fabric or leather changes request for the customers on certain pieces of furniture. And explain to them how long it will take the special order.
Create and making Quotations for Customer who come into the Showroom or who called for information. Follow up on all Quotations within 1 week and on a weekly basis.
Supporting sales staff for all kinds of activities such as preparation of Invoices, cash, card, cheque dealings, measurement checking etc.
Maintain updated Customer information including contact data, special interest etc.
Keeping the records of stock (current stocks, finished items, finishing items) and shipment packing list. Making Inventory of all furniture and accessories in showroom and forward to the Head Office.
Responsible for all Customer Complaints, and making decisions for all the problems in Store.
Responsible for sending the Daily Sales Report and Salesperson Sales Report to Store Manager, Managing Director, Management and Head Office.

• Responsible for handling, promoting, selling and managing for 8 different brands of a
Furniture, Home Accessories, Carpet and Household materials.
(OOD LIFE, INDIGO-LIVING, MOBILIA, LUZ DE LUNA, FBMI CARPETS, VANTAGE
POINT, ALL FREE, ESPRIT CARPETS).

Greeting visitors, offering them refreshments and directing them to the right person.
Receive, direct and relay telephone messages and fax messages.
Maintain the general filing system and file all correspondence. Compile, copy, sort, and file records of office activities, business transactions, and other activities
Operate office machines, such as photocopiers and scanners, and personal computers.
Responsible for all Product Invoices and Enter in the system. Including Product codes, descriptions and prizes.
Putting stickers including barcode and prize of the product. Marks and tags merchandise with pricing, size, and product specifications
Responsible for ordering, arranging and sending all Products to all shops.
Responsible for Bank transactions such as Cash and Cheques deposits, and change smaller bills.
Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change
Performing task such as counting money, separating charge slips, voucher, balancing cash drawers and making deposits. Operate the Cash register, payments in cash, checks, debit and credit card form and produce change & receipts to all customers.
Accept delivery of everyday stocks and enter in the system.
Responsible for performing a variety of sales functions. Arranges, organizes, and displays merchandise. Maintain the cleanliness of Shop.
At the end of a shift, responsible for counting the drawers content and compare the totals with sales data.

• Greeting visitors, offering them refreshments and directing them to the right person.
• Maintain the general filing system and file all correspondence. Compile, copy, sort, and
file records of office activities and business transactions
• Operate office machines, such as photocopiers and scanners, and personal computers.
• Responsible for all Product Invoices and Enter in the system. Including Product codes,
descriptions and prizes.
• Putting stickers including barcode and prize of the product. Marks and tags merchandise
with pricing, size, and product specifications
• Responsible for ordering, arranging and sending all Products to all shops.

Smile and greet the Customers.
Present menus and answer questions about menu items, making recommendations upon request.
Take orders. Serve food and beverages to the customers.
Checks with customers to ensure that they are enjoying their meals and take actions to correct any problems.
Responsible for all customers needs.
Prepared checks that itemize and total meal cost.

Smile and greet the Customers.
Present menus and answer questions about menu items, making recommendations upon request.
Take orders. Serve food and beverages to the customers.
Checks with customers to ensure that they are enjoying their meals and take actions to correct any problems.
Responsible for all customers needs.
Prepared checks that itemize and total meal cost.