Melinda Williams, Monitor Technician

Melinda Williams

Monitor Technician

Medical Center of Arlington

Location
United States
Education
Master's degree, Business Administration
Experience
23 years, 10 Months

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Work Experience

Total years of experience :23 years, 10 Months

Monitor Technician at Medical Center of Arlington
  • United States
  • My current job since March 2012

• Accurately monitor and document patient rhythms
• Verifies the patients are on the correct monitor
• Take action to reduce/eliminate risks for patients
• Demonstrates competency in the set up and use of the telemetry monitoring equipment
• Communicate information collected in accurate, timely and complete manner to appropriate person
• Sets up telemetry monitor for new admission
• Place patients name, medical record number (MRN) and room number on the screen
• Interpret the six second rhythm strip for rate, P waves, P-R interval, QRS duration, T waves and length of OT interval and for any dysrhythmias
• Rhythm strips should be obtained at admission, discharge, every eight hours and with any rhythm change or significant event.
• Adapts communication based on age-specific needs
• Communicate rhythm changes to staff nurse or charge nurse
• Numerical ability to make simple arithmetic calculations
• Apply basic understanding of the function and inter-relationship of each hospital department
• Organize and complete work assigned
• Anticipate the needs of physicians, nurses and other hospital departments
• Provide continuous observation of cardiac monitors, document and post rhythm strips
• Communicate rhythm changes to R.N. in charge and/or primary nurse
• Performed basic Unit Clerk functions in all care areas
• Performed duties under nursing direction
• Monitors and documents test results for physician review
• Actively participates in continuous quality improvement
• Keep environment clean and maintains safe environment
• Perform other duties as assigned
• Completes other tasks as assigned
• Successfully completion of EKG course

Accounting Technician at AAFES – Army and Air Force Exchange
  • United States
  • June 2011 to March 2012

• Review, analyzes, accounting records in accordance with accounting practices and procedures
• Review and analyzes audit findings for accuracy
• Advises management on appropriate responses to audit findings
• Approves and disburses funds for items determined to be reimbursable through interpretation of applicable procedures
• Collecting and organizing accounting data
• Plan, organize and handle office procedures in maintaining an even flow of work
• Communicate effectively with vendors through emails and telephone conversation
• Maintain favorable public relationship with vendors
• Approved and audits invoices for accurate and timely payment of duties to customs border protection and custom
brokers
• Prepared and analyzes reports and monitors against federal regulations to improve operating methods related to compliance
• Resolved customs payment related issues for vendor compliance, chargebacks, coding and billing
Supports internal entry process of declared information, research, and participate in resolution of discrepancies
• Performed other related duties as assigned
• Working knowledge of governmental accounting practices
• Working knowledge of automated accounting systems
• Analyzing financial records in ascertaining facts, and common techniques used in locating errors
• Determine work priorities

Defense Ammunition Center (DAC) at Defense Ammunition Center (DAC)
  • United States
  • September 2010 to March 2011

Ammo Manager - Intern - Student
• Specializing in munitions/ammunitions, plans, and/or transportation.
• Applying knowledge of future logistics business processes and innovative thinking, providing leadership and subject matter expertise in functional Army-wide logistics.
• Processes to be configured and embedded in the new Expeditionary Combat Support System.
• Responsible for providing the appropriate Army policy and instructions changes required
in implementing revised business processes when approved by the Army senior leaders
and logistics stakeholders.
• Responsibilities include, but are not limited to publishing policy and guidance, defining program funding requirements and the specific re-engineered logistics business.
• Processes on complex topics, issues, projects and programs. Prepares and delivers
written correspondence and oral presentations, to secure support for program or budget, resolves controversial issues, conveys proposed changes to assigned program, and provides critical status to senior leaders.

IT Distributed Batch Operator – Contractor at CDI IT Solutions/IBM
  • United States
  • February 2009 to September 2010

• Interfaced with customer and Technical Support Team
• Provide accurate problem determination and escalation as required
• Developed business policies and recommend changes in the procedures, reviewed processes as well as evaluated results
• Worked with other departments, vendors/contractors regarding the preparation of the design, development and implementation of the programs, projects and or the systems
• Followed standard operating procedures that were associated with operation
• Identify and evaluate and trouble shoot events
• Maintain the rebooting the standard operating procedures
• Operating the system to meet the established life cycle plans
• Created new SOPS when needed
• Reviewed, analyzed and evaluated Business Systems and Users’ needs
• Write detailed descriptions of User needs, program functions and the steps required to develop and modify the computer programs
• Perform adhoc requests via executable scripts and procedures
• Provide and determine root cause for outage scenarios
• Work with 3rd party vendors to ensure that job integrity would not be impacted by network-related issues
• Create and modify Operating Procedures
• Maintained and supported work stations
• Worked within Windows 2000, XP, Unix and AS 400
• Managed network accounts and securities for all computer users and computers by assigning security profiles
• Followed procedures established by Technical Services including establishing, maintaining, and monitoring all LOG-ON identifications and access rules, defining specific access to network files, database management systems, and monitoring environment for security violations
• Develop and maintain location codes, offense codes
• Develop and maintain local database, spreadsheets, presentations and other operational files
• Analyzes and diagnoses complex problems reported by users on a variety of software applications, operating systems and IT equipment to minimize operational disruptions

Technical Analyst / Batch Operator – Contractor at CDI IT Solutions/IBM
  • United States
  • February 2009 to September 2010

•Provide accurate problem determination and escalation as required
•Developed business policies and recommend changes in the procedures, reviewed processes as well as evaluated results
•Worked with other departments, vendors/contractors regarding the preparation of the design, development and implementation of the programs, projects and or the systems
•Implemented and maintained batch recovery plan using Oracle and SQL
•Supported CSM / Billing / AR / MPS / FBF development
•Monitor and manipulated the operation task and events
•Provided technical support and guidance throughout the process (Tandem)
•Monitoring the system for performance
•Using Tandem to improvements of the existing systems
•Participated in special assignments that have cross-functional scope and impact using Tandem
•Overseeing any system rebooting of the operating system
•Maintain the rebooting the standard operating procedures
•Operating the system to meet the established life cycle plans
•Reviewed, analyzed and evaluated Business Systems and Users’ needs
•Write detailed descriptions of User needs, program functions and the steps required to develop and modify the computer programs
•Perform adhoc requests via executable scripts and procedures
•Supported and enhance strategic relationships with platform clients, offering best-in-class client service in tandem with the Implementation and Distribution teams
•Worked within Windows 2000, XP, Unix and AS 400
•Managed network accounts and securities for all computer users and computers by assigning security profiles
•Perform Batch monitoring concepts/techniques
•Modified SAP configuration and maintains system tables and configurations
•Develop and maintain local database, spreadsheets, presentations and other operational files
•Analyzes and diagnoses complex problems reported by users on a variety of software applications, operating systems and IT equipment to minimize operational disruptions

Business Analyst/Technical Analyst-Contractor at Sapphire Technologies
  • United States
  • July 2007 to March 2008

•Supported WCCT (Wholesale Customer Care Tool) managing user accounts
•Supported multi-user database applications, accessing Oracle, Pre-Pay billing, SQL Plus and RSS Provisioning and Testing, Assist in root cause analysis, for vendor liaison, and the resolution to production issues for tool implementations
•Researched and evaluated the business systems to develop a detailed understanding for the user needs
•Resolved computer related problems, following up on new and existing issues
•Worked within a production control environment to evaluate workload processes and schedules
•Tested and debug programs
•Conversions and Migrations using Tandem
•Met functional deadlines and resolve scheduling conflicts with user and operations
•Participated in special assignments that have cross-functional scope and impact using Tandem
•Demonstrated a clear understanding for the technology, tools the interfaces for Job Scheduling
•Processed problems and resubmits jobs as necessary and/or escalated
•Supported and enhance strategic relationships with platform clients, offering best-in-class client service in tandem with the Implementation and Distribution teams
•Performed query statement using SQL and Unix commands

Production Control Analyst - Contractor at Zentek Corporation
  • United States
  • October 2006 to May 2007

•Supported technical migration and integration of batch scheduling processes
•Supported key business IT customers for batch design process
•Scheduled implementation, application releases and quality assurance reviews and deployment Processed data, resolved production problems, providing critical support and ensured production deadlines were met
•Monitored load processes on CITRIX ensuring computer subsystems were available to user
•Interact with Applications Development and Operations Support teams for problem resolution
•Resolved and assisted Network Manager with telecommunication problems
•Participated in special assignments that have cross-functional scope and impact using Tandem
•Implemented and maintained batch recovery plan using Oracle and SQL
•Supported and enhance strategic relationships with platform clients, offering best-in-class client service in tandem with the Implementation and Distribution teams
•Planed, coordinated, directed, and executed a variety of survey and support activities
•Assisted with overseeing the operation and programming for the automated processing systems
•Performed query statement using SQL and Unix commands
•Conversions and Migrations using Tandem
•Processed batch jobs, monitoring VM, NETVIEW, MVS/XA, CA/Scheduler, CMS, CICS, TRIMS, AS400 and UNIX

Business Analyst/Applications Support Analyst at T-Mobile Wireless Telecommunication
  • United States
  • July 1999 to September 2006

•Researched, investigated and performed troubleshooting measures with UNIX and Oracle SQL PLUS, Golden32, to identify problems within the AMDOCS billings system
•Business Objects, building queries to retrieve data to view and analyze in a reports
•Processed 3 to 5 bill cycles with over 319, 655 subscribers and 68, 561 bans with revenue of more than, $17 million for a single and corporate hierarchy bans per month
•Assisted with troubleshooting, documentation and testing procedures
•Coordinated with vendors to receive files through FTP
•Improvement of the existing systems using Tandem
•Conversions and Migrations using Tandem
•Trained new analyst in the processing of billing and troubleshooting the customer information through UNIX, SQL Plus and Share Point
Performed Data Modeling updates and Pivot Tables, verify connectivity to the Teradata Database
•Teradata SQL, export and import data from the database to a files
•Utilized Remedy to identify customer issues and investigate issues using SQL PLUS
•Assisted with the deployment of hardware and software and maintenance
•Assisted with Price Plan upgrades, created new Price Plans, and extracted a variety of information on the customers
•Assisted with projects and analyzing designs
•Supported and enhance strategic relationships with platform clients, offering best-in-class client service in tandem with the Implementation and Distribution teams
•Participated in special assignments that have cross-functional scope and impact using Tandem
•Frequently participated in QA, troubleshooting exercises and supported projects to improve and streamline processes
•Assess critical path and assist in implementation of any project required by the business
•Provided 24/7 on call support as well as worked with SAP, (Systems Applications and Products) providing customers with the ability to interact with a common corporate database for a comprehensive range of applications

Education

Master's degree, Business Administration
  • at University of Phoenix
  • November 2008

N/A

Bachelor's degree, Business Mangement
  • at University of Phoenix
  • April 2006

N/A

Specialties & Skills

Business Analysis
Microsoft Outlook
Accounting
Microsoft Excel
Technical Analyst

Training and Certifications

Certificate (Certificate)
Date Attended:
August 2009
Valid Until:
August 2009