Melissa Mwaura, Project planner

Melissa Mwaura

Project planner

HANDS OF CHARITY (CBO)

Lieu
Kenya
Éducation
Baccalauréat, Public Relations
Expérience
12 years, 6 Mois

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Expériences professionnelles

Total des années d'expérience :12 years, 6 Mois

Project planner à HANDS OF CHARITY (CBO)
  • Je travaille ici depuis novembre 2014
  • Je travaille ici depuis novembre 2014

Organize schedule before visiting a children’s home
* Budgeting the expenditure and getting in touch with suppliers on phone and on the ground to verify the commodities before purchase.

Office administrator à Mercy medical centre
  • Émirats Arabes Unis
  • Je travaille ici depuis mars 2015
Receptionist à G PRIME MEDICAL CENTRE
  • mai 2013 à octobre 2013

Maintaining cleanliness at the reception area
* Receiving patients
* Answering any queries patients have on the health care services offered and the costs
* Booking appointments
* Filling in patient cards according to current visit to the doctor


Calling patients to confirm or re schedule doctor or dental appointments to a date that is convenient to both the doctor as well as the patient

Administrative assistant à Ecosmart industries construction and effluen
  • juin 2012 à avril 2012

Receiving guests and offering them assistance.
* Marketing the company.
* Taking and Passing Message(s)
* Efficient operation of the telephone.
* Maintaining an attractive reception area.
* Recording appointments.
* Filing and maintaining filing systems.
* Controlling office supplies.
* Maintaining the office correspondences and all documents in a proper order at all times.
* Receipt and dispatch of mails

* Keeping clients up to date on the latest events, services and products provided.
* Typing documents, receiving and sending fax messages
* Engaging clients by discussing the various company portfolios by building clients interest by suggesting and offering opinion.
* Working towards the company(s) objective.
* Maintaining and improving the company(s) image to its publics by adhering to company(s) work ethics, relations to various publics, providing a welcoming reception area, being polite and professional to anyone who walks in to its doors, not discriminating on how I relate to people.

Customer service à OF ORGASNIZATION: NGOIMA ENTERPRISE JOIB
  • février 2009 à juillet 2011

Greet customers and ascertain what each customer wants or needs.
* Open and close cash registers, performing tasks such as counting money and making deposits.
* Compute sales prices, total purchases and receive and process cash or credit payment.
* Maintain records related to sales.
* Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
* Answer questions regarding the store and its merchandise.
* Describe merchandise and explain use, operation, and care of merchandise to customers.
* Ticket, arrange and display merchandise to promote sales.
* Place special orders or call other stores to find desired items.
* Inventory and stock requisition.

OTHER ACTIVITIES

Éducation

Baccalauréat, Public Relations
  • à he Universi ty of NairobiUniversity of Nairobi
  • août 2013
Baccalauréat, Public Relations
  • à he Universi ty of NairobiUniversity of Nairobi
  • août 2013

at

Etudes secondaires ou équivalent, Public Relations
  • à University of Nairobi
  • juillet 2011

.

Etudes secondaires ou équivalent,
  • à Kenya Certificate of SecondaryKoinange High School
  • janvier 2008

Certificate in Microsoft Packages Institution IAT

Specialties & Skills

Customer Service Oriented
Creative Vision
Microsoft PowerPoint
Communications
BALANCE
BILLING
CASHIER
CUSTOMER RELATIONS
DOCUMENTATION
INSURANCE
MICROSOFT MONEY
TELEPHONE SKILLS

Langues

Anglais
Expert
Souahéli
Expert

Adhésions

Mercy Medical
  • office admin/cashier
  • March 2015

Formation et Diplômes

PR (Formation)
Institut de formation:
UON
Date de la formation:
March 2014
Durée:
4200 heures